Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - other configurations

FAQs

Is it possible to add custom columns to reports in BUSY?

 Yes, it is possible to add custom columns to reports in BUSY. you can follow these steps to add custom columns in sales register.
Step 1: open sales register and select required option and date range,
Step 2: Click on OK.
Step 3: For example, you want to add party Pan No. in sales register After generating sales register top right side you will get custom columns option click on it.
Step 4: Enter format Name and click on Add new col. and give Heading Name Party Pan No or any as you want give.
Step 5: Select Position First Column, data type: text, alignment Left right or center.
Step 6: Select Data Field Category as Account Master and Account Name Col. F3.
Step 7: Click on Fields and select ACC_IT_PAN and save field.
Step 8: click on Save Format.
Step 9: Again back to generate sales register while generating select custom columns format and generate.

How do I setup my business address and GST details in BUSY?.

 To do setup of your business address you need to follow the steps 
Step1 open your company and click on Company menu option
Step2 Go to edit company option
Step3 fill the address lines with your buisess address and save
To save GST details in BUSY you need to follow the steps
Step1 open company and click on configuration menu
Step2 Click on feature Options
Step3 Click on GST VAT option
Step4 Enable GST VAT Reporting option and select type of dealer regular or composition as per
your Requirement
Step5 Select your filling frequency as Default or monthly or quarterly from Return filling Freq. option
Step6 Fill your GST number in GSTIN details
Step7 You can mention your GST username on GST portal User name details for auto Download
GST Reports

Is there a way to have two BUSY shortcuts with different icons and colors for different companies?

 Yes there is a way to have two BUSY shortcuts with different icons and colors for different 
companies follow the steps to do the process
1 go to BUSYwin folder and right click on BUSY icon and click on send to desktop create a
shortcut
2 then open BUSY and click on set data directory and click on generate data path file
3 select the other company folder and select the data path file to generate then click on
generate data path file
4 go to the location where the the data path file generated and copy the BUSY2LS.dll file
5 On the new logo of BUSY on desktop right click on it and click on properties
6 click on start in option and type path=and paste the file you copied
7 then open the new BUSY icon to open the specific company

Why am I unable to generate GST bills in BUSY after upgrading to the latest version?

 If you are unable to generate GST bills in BUSY after upgrading to the latest version, follow these steps to enable GST invoices in BUSY: 
1.Go to Administration.
2.Click on Configuration.
3.Select Features and Options.
4.Choose the GST/VAT option.
5.Check if the company was created with a configuration for GST. If it was initially configured under VAT, you won't be able to create GST invoices.
6.Take a backup of your company data.
7.Enable GST/VAT Reporting.
8.Go to Transactions, select the appropriate voucher type, and add the voucher.
9.In the voucher, choose the sale/purchase type (Local or Central) as required.
10.Now, you can generate GST invoices using BUSY.
11.If you Already Generated any sales, sales return, purchase, or purchase return voucher has been entered, the GST/VAT option cannot be changed

What is the correct HSN code to use for various services like freight, transport, consulting etc?

 If You to Know the correct HSN code to use for various services like freight, transport, consulting etc: 
1.Always remember Service HSN Code Start from 99......
2.In BUSY you can Search HSN Code of Services When Create Account Master Under Expenses You Can enter HSN Code & Click on validate You Can Find Its Correct or Not.
3.You can Search HSN Code of Services When Create Item Master enter HSN Code & Click on validate You Can Find Its Correct or Not.
4.You Can also Search HSN in HSN Validation Option Under GST Miss. Utilities in Transactions.
5.Enter HSN & Validate You can find its accuracy.
6.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

The cheque printed from BUSY have incorrect or misaligned fields. How can I fix this?

 To fix the misaligned fields in cheque printing from BUSY software you can follow the steps. 
Step 1. Go to administration menu click
Step 2. Configuration click
Step 3. Go to cheque printing option
Step 4. Select relevant format
Step 5. Click on configure format
Step 6. Ensure the print settings and cheque settings is correct
Step 7. Click on configure cheque
Step 8. Ensure that the figure and alignment is correctly defined
If still same issue then you can contact to nearby dealer.
You can visit our site busy.in.
Scroll down then in our network section click.
You will get the option find a channel partner.
Select your state then dealer details will be shown then you can contact to your nearby dealer.

I want to change a party from regular dealer to composition dealer. How do I edit the party type after creation in BUSY?

 If you want to change a party's dealer type from Regular to Composition in BUSY, it is recommended to create a new party with the same details and set its dealer type as Composition. Modifying the existing master account can lead to changes in the previous bills, which may create confusion. 
To create a new master account with Composition dealer type, follow these steps:
Step 1: Go to the Administration menu.
Step 2: Click on 'Master' and select 'Account'.
Step 3: Click on the 'Add' button to create a new account master.
Step 4: Set the 'Dealer Type' as 'Composition' while filling in the party details.
By following these steps, you can create a new party with the desired dealer type without affecting the previous bills or creating any confusion.

Is there any option set / fix export data location so I don't have to reconfigure each time?

 Yes, you can save your export file path/location one time so that you don't need to specify that each time.
For confgure it please follow the below steps:
1: Right click on desktop and then select new option
2: Click on shorcut option then select BUSY 21 application from BUSYwin folder in which drive & folder your installed your BUSY and through browse option Example :- C:\BUSYWin\BUSY21.exe
3: Press space button after C:\BUSYWin\BUSY21.exe and type EFP= specify the folder location in which folder you want to save all exported files
4: press next and save & then you have login your company from new shortcut which we create
Now, when you export any report or document from BUSY, BUSY auto pick already defined location which we define while creating BUSY new shorcut.

When I try to enter the HSN code, it says it is invalid. How do I know the correct format and number of digits for the HSN code?

 If HSN code says it invalid then know the correct format and number of digits for the HSN code,Kindly follow the step below: 
Step1 : While create a item master.
Step2 : Enter hsn code.
Step 4 : Validate hsn code find it valid or invalid.
Step5 : While validate hsn code you find search HSN/SAC code option.
Step6 : To find hsn code is valide or invalid in bulk
Step7 : Go to transactions menu .
Step8 : Select options Gst Misc.Utilities.
Step9 : Click Validate HSN online
Step10 : Click on Multiple HSN
Step11 : Validate in bulk.
Note As par taxpayers, Turnover (AATO) above Rs. 5 Crore, shall use at least 6 digit HSN code
and other taxpayers shall use at least 4-digit HSN.

How can I add multiple products or services in one sales invoice on BUSY?

 To add multiple products or services in one sales invoice on BUSY, you can follow these steps:
1. Open the sales invoice module in BUSY.
2. Click on the "Add Item" button to add the first product or service.
3. Enter the details of the first product or service, such as name, quantity, rate, and tax information.
4. Click on the "Add Item" button again to add another product or service.
5. Repeat step 3 for each additional product or service you want to add.
6. Review the invoice to ensure all products or services are included.
7. Save the invoice once you have added all the desired products or services.
By following these steps, you can easily add multiple products or services in one sales invoice on BUSY.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

phone Sales & Support:

+91 82 82 82 82 82
+91 11 - 4096 4096