Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
What is the process to add image in purchase vouchers?
To add image in purchase vouchers, you need to follow these steps:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select features and options and click on inventory tab.
Step 3: Tick on the option maintain image or notes with masters or vouchers then a window will appear in that tick on maintain image with inventory vouchers and save.
Step 4: Go back to configuration menu then click on voucher series configuration.
Step 5: Select purchase then choose the voucher series and click on voucher configuration.
Step 6: On right side specify the voucher image folder in that the images are kept then save.
Step 7: In folder the image file name should be same as the voucher number then image will appear automatically in voucher.
How do I resolve an error for incorrect GST number of a party?
To modify party master details like the GST number in BUSY software, you can follow these steps:
1. After backup open the BUSY software and go to the Masters menu.
2. Select "Party Master" from the options.
3. Search for the party whose details you want to modify using the search bar or by scrolling through the list.
4. Once you find the party, double-click on it to open the party master details.
5. In the party master details, you can modify the GST number by editing the respective field.
6. After making the necessary changes, click on the Save button to save the modified details.
Please note that you need appropriate access rights to modify party master details in BUSY software.
How do I modify party master details like GST number in BUSY software?
To modify party master details like the GST number in BUSY software, you can follow these steps:
1. After backup open the BUSY software and go to the Masters menu.
2. Select Party Master from the options.
3. Search for the party whose details you want to modify using the search bar or by scrolling through the list.
4. Once you find the party, double-click on it to open the party master details.
5. In the party master details, you can modify the GST number by editing the respective field.
6. After making the necessary changes, click on the Save button to save the modified details.
Please note that you need appropriate access rights to modify party master details in BUSY software.
I have checked the HSN codes multiple times but still get invalid HSN code errors. What could be the reason?
If your HSN code shows Invalid you can check HSN/SAC validity. To do this, follow these steps.
Step 1: Go to Administration, select Masters, then click on Modify, and choose the items for which you want to validate the HSN.
Step 2: Enter the HSN and click on the Validate option to validate the HSN/SAC.
Step 3: You can also search for your HSN/SAC in GST Miscellaneous Utilities. To do this, go to Transactions, and then click on Search HSN/SAC code.
Step 4: If the HSN code belongs to a service, select the tag category as Service GST Rate in the item master.
Step 5: The HSN code should be numeric and compliant with the Aggregate Annual Turnover(AATO).
I want to add an expiry date column in the sales and purchase invoices. How can I do this?
If want to add expiry date in screen then customise the software but if want to add in reports ; Then follow below steps:
If you want to want to add expiry date coiumn in sale and purchase invoices list you can follow these simple steps:
Step 1: Open sale / Purchase list
Step 2: Look for the Custom Column option at the top of the report.
Step 3: Click on the Custom Column option, and a dialog box or window will open.
Step 4: Define the names and content of the custom columns of expiry date
Step 5: After adding the custom columns, select field where you add expiry date save your changes and apply them to the report.
I want to customize a report to add or modify columns. What is the process to do this?
To customize a report to add or modify columns, follow below steps:
Step 1: Open report in which you want to add or modify any additional value
Step 2: Click on custom column option, available for standard model only
Step 3: Add format and configure new columns and rows
Step 4: To view effect reload report with newly added format
Step 5: Click on the export button or press ALT+E on your keyboard to open the export window.
Step 6: Choose the file format that you want to export your data to, such as Excel, CSV, PDF & Google Sheet. You can also change the file name and location if needed.
Step 7: Click on the OK button to export your data.
How to maintain voucher numbering without any gaps while creating credit notes in BUSY Accounting Software?
To maintain the voucher numbering in the credit note voucher without any gap then follow the below steps.
Step 1: Click on Administration and then configuration
Step 2: Then voucher series configuration and then select voucher type as credit note then Series after that click on voucher numbering tab.
Step 3: Select voucher Numbering type as automatic and mention the renumbering frequnecy as per your need either daily, monthly or yearly.after that select the embed year in voucher number as Prefix, If want to add something before voucher number and As Suffix,If want to add something After voucher number.the voucher number should not be more than 16 characters and can use hypon and forward slash sign Only.
Step 4: During Voucher Entry, It will reflect accordingly.
The transport ID field is auto-populating with vehicle details even after I delete them. How can I permanently clear the transport ID field?
Once you select the transporter name in the sales invoice, it cannot be removed from the list of transporters. However, you can follow these steps to remove transporter names that have not been used even once.
Step 1. Go to Transactions menu then click on GST Misc. Utilities and select Input Transporter's GSTIN/ID.
Step 2. Then Click on Load Transportes button to load all the transporter name.
Step 3. Then press F4 to get the drop down list of transporter name and select the transporter name which you want to delete.
Step 4. Then press F8 button to delete then unused transporter name and click on save button to save the changes.
Now it will not appear again in transport window.
I am getting errors in BUSY when trying to make changes to GST related settings. How do I resolve this?
To resolve errors in BUSY when trying to make changes to GST related settings, you can try the following steps:
1. Update BUSY software: Make sure you are using the latest version of BUSY. Updating the software can help resolve any bugs or issues related to GST settings.
2. Verify user permissions: Ensure that you have the necessary user permissions to make changes to GST settings. Contact your system administrator if you are unsure about your user permissions.
3. Contact BUSY customer support: If the above steps do not resolve the errors, reach out to BUSY's customer support team for further assistance. They will be able to provide specific guidance based on the error message you are encountering.
What is the difference between item groups with different names? Do they contain different items?
Item Groups contain the items, so you can set the item group in the item master to assign different item categories. Follow these steps to add item groups and item names:
Step 1: To do this, go to Administration, then Masters, and then Item Group.
Step 2: Click on Add and enter the name of your Item Group.
Step 3: If you want to make it primary, press Y. If you want to tag it in another group, set it under the group and save.
Step 4: For Item Creation, go to Administration, then Masters, and then Item.
Step 5: Click on Add and enter the name of your item. Select the group and save.
Step 6: Proceed to the transaction menu and make the necessary entries.
