Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
Where i can put my GST number in BUSY?
If you want to put your GST number in BUSY please follow these steps:
Step 1: Go to administration menu then click on configuration submenu
Step 2: Afterwards click on features and options tab and then click on GST/VAT
Step 3: Then you can specify the GST number of your company in GSTIN field
Step 4: Save the changes
Wrong customer/party in BUSY invoice generation. Why incorrect details?
It is possible that incorrect customer/party details were entered while generating the invoice in BUSY
Step1: It is important to double-check and ensure that the correct details are entered to avoid such errors.
Step2: Check in billing and shipping details window Gst report basis select as per party master not billing &shipping details
Where are software configuration settings located in BUSY?
Configuration option in BUSY located under Administration menu. further, it depends what kind of configuration or changes you are looking for in BUSY. For better assistance please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
How do I expand a row in BUSY?
To expand a row in BUSY, follow this configuration
1. Administration
2. Configuration
3. Maximum entries in voucher
4. In BUSY, you can set a maximum of 999 row entries for a single transaction.
5. The maximum entry configuration is available for windows such as Items, Accounts, Bill Sundry,
6. Cost Centre, Batch, Parameters entry, Order Reference, and more.
How to add bank accounts in BUSY?
If You Want to import Bank Account in BUSY Follow These steps:
1.Go to The Administraion then Select masters.
2.Then Click on accounts Masters.
3.Then Enter the Name of your Bank and Select the account Group Bank Accounts.
4.Then Enter Relevant Details Like GSTIN, Mb No., Address,etc. & save the Master.
I want to maintain my books as an unregistered/non-GST business in BUSY. What steps should I take to convert to a non-GST setup?
To maintain the non-GST business setup in BUSY , you need to follow the below steps:
1. Click on company meny and select create company option.
2. Enter all details here and disable GST/VAT option.
3. Press F2 for save all details.
4.Create new masters and enter transactions in company.
I need to make a note about a required change to a customer's GST information in BUSY how can I do that?
If you want to change the customer's name in BUSY please follow given below steps:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on account
Step 4: Then open the account from modify or list button
Step 5: Afterwards change the GSTIN number in party master and save the changes
There seems to be some extra blank spaces or junk characters in my vouchers and invoice details. How do I remove these?
To remove blank spaces and junk characters from vouchers and invoices, you can use the Check Junk Character in housekeeping menu. This will help you identify and remove any junk characters present in your entries. Additionally, you should avoid using special characters and ensure that all fields are properly filled in to prevent errors.
Is it possible to get a warning when an items stock has reached the reorder level or is out of stock?
In BUSY, you can set warning for items reached to the reorder level or out of stock. To set warning, follow these steps:
Step 1: Open your company then go to Administration tab.
Step 2: Select Configuration and click on Warning Alarms.
Step 3: Here, you can set warning for Reorder Level and Negative Stock then save.
Some bills are causing quantities to go negative for certain items. How can I identify and fix the problematic bills?
If some bills are causing quantities to go negative for ceratin items
then please follow the given steps
Step 1: Go to administratin menu then configuration.
Step 2: Then select warning alarm then set negative stoc option at
do not allow.
Step 3: Make sure treat do not allow as warning only for superuser must
be untick.