Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
I am unable to change the default credit days for a customer in the party master. How can I update this?
To change the default credit days for a customer in the party master, open that party master through the modify option of the account master and enter the number of credit days which you want in the credit days field which is available on the right side in the master.
The date range for my pricing schemes is outside the current financial year in BUSY. How can I fix this?
Follow below to fix the issue of the date range for pricing schemes being outside the current financial year in BUSY:
1: First take backup of your data.
2: Then change financial year through administration.
3: Then you can update the pricing scheme details and adjust the dates accordingly.
Why does BUSY software allow a sales voucher to be created if the quantity is zero in the stock report?
To restrict the negative stock for voucher entry then can use warning alarm feature in BUSY, follow these steps to apply warning alarm for negative stock:
Step 1: Go to administration section then click on configuration.
Step 2: Choose warning alarm then select dont allow for negative stock and save the configuration.
The software is letting me record sales without having enough stock. Can I set up warnings or restrictions for this?
You can set up warning for negative stock and here are the steps :
Step 1: go to Administration menu
Step 2: Click on Configuration
Step 3: Then click on Warning alarms option
Step 4: Then click on Negative stock option as Warning only
Step 5: Then click on save button
What should I do if I encounter restriction of negative stock and how to disable the same?
If you are getting negative stock restriction and wants to proceed instead of having negative stock then follow these steps:
Step 1: Go to administration section then click on configuration
Step 2: Select warning alarm then configure for warning only or no action in negative stock field.
Step 3: Now, save the configuration.
I want to add more line items to an existing invoice. What is the process for that?
To add more lines to an existing invoice You have to Follow the staeps
Step1 If the item lines not sufficient then go to administration menu and
click on configuration option
Step2 click on maximum entries in voucher
Step3 Select Item entries maximum entry field and set it maximum 999
Why is the GST amount not calculating correctly based on the taxable value in the invoice?
The GST amount not calculating correctly based on the taxable value in the invoice due to the following reasons :
1. Check Bill sundry tagging by using ALT with M to modify the bill sundry and mention correct tagging.
2. Select correct Sale\purchase type as per required transactions.
How can I configure warnings for negative stock quantities after entering a transaction in BUSY?
To enable warnings for negative stock quantitie safter entering a transaction,you can follow some steps:
Step 1:Go to Administration and click on configuration.
Step 2: Now click on Warning Alarm Option.
Step 3: Now tick for Dont Allow or allow with warning option for Negative stock option.
I made an entry again but it's still not coming through. What should I do?
If save entry not showing in voucher or any report you need take firstly backup of company.
Sometime voucher stuck so it is not showing in report.
Step 1: Goto Housekeeping menu.
Step 2: Click on Incomplete voucher and check if incomplete voucher showing then re-enter details and save.
Step 3: update master balances.
What is the shortcut to change column names like MRP in the parameterized window?
If you want to change column names like MRP in the parameterized
window then please follow the given steps
Step 1: While saving vouhcer parameterized winodow will open then hold
on that window and press alt+ctrl+shift+c.
Step 2: Then look for MRP field then set caption to Y then change
caption.