Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
Is it possible to create a custom column report to check for duplicates in job IDs in BUSY
Yes, it is possible to create a custom column report to check for duplicates in job IDs in BUSY ,Please follow below steps:
Step 1: Open the Job work registers then click on custom column option available in the report’s header part.
Step 2: Create a format name and click on add new column. enter the details such as heading, position, data type, etc. for the new column.
Step 3: Select a category then specify the column and click on fields.
Step 4: Search for the Job ID field and select it then save your changes.
Step 4: Reopen the report with the format name that you created. You will see your new column with the Job ID
How to confifure backup in BUSY
To configure backup in BUSY follow the steps
1 open the company and Go to administration menu and click on configuration
2 Click on backup configuration then set the path for backup on each date
3 enable prompt for backup at the time of close company as Y and save
You can also configure BUSY agent backup by the following way
1 install BUSY agent on the same path where BUSY installed
2 then click on general configuration and set the data directory path and save
3 Click on backup configuration local and set a path for local drive backup then click on
backup schedule and fixed the dates and time to take backup and save
The raw material I purchased is reflecting in the purchase account but not showing in the closing stock. How do I get it to show in the closing stock?
If your raw material is reflecting in the purchase account but not showing in the closing stock, you can try the following steps.
Step 1. Go to Administration, select Configuration, then Masters. Click on Items and then click on Modify.
Step 2. Select the item that is not reflecting in the closing stock.
Step 3. Check if you have enabled Don't Maintain Stock Balance. If it's enabled it won't be shown in the closing stock.
Step 4. If you want to see raw material in the closing stock, disable Don't Maintain Stock Balance.
Step 5. Take the backup of your data, Then go to housekeeping and run Regenerate Dual Voucher then check the stock.
I want to add a new customer to my system but the 'add customer' option does not seem to be working. What should I do?
If you wants to add party master or customer in BUSY,but not able to do so,please make sure your logged in user have rights to add party in BUSY and if show any error while add party ,check information in mentioned in correct format as per fields shown in add party master.you can also reopen company and again add party master.
To add party master in BUSY you can follow these steps
Step1 Go to administartion
Step 2 Then go to masters and select account
Step 3 Proceed to add account
Step 4 Mention party name,its group and other information and save
Step 5 Now while billing,you can check party name in dropdown
Close company in BUSY without backup. How to make backup optional?
Follow below steps to make the backup optinal after close the company in BUSY:
Step 1: Go in administration.
Step 2: Select configuration.
Step 3: Then under it select Backup configuration option.
Step 4: Create backup folder in your local drive or where you want to take the backup.
Step 5: Specify the folder in given field.
Step 6: You can specifed day wise folder.
Step 7: Then select Y in option of prompt for backup at the time of closing the company.
Step 8: Also can select Y if want to enforce backup at the time of closing the company.
Step 9: Save the configuration.
Step 10: Check after close the company.
How can I create masters of products or vendors after creating a new company?
"If you want to create a item or product in the BUSY software please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on item
Step 4: Then click on add button
Step 5: Afterwards specify the required fields such as item name,unit,group etc and click on save button
"If you want to create account master or vendors details in the BUSY software please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on account
Step 4: Then click on add button
Step 5: Then specify the account name,group and other required fields and save the master"
How can i view the list of my debtors alongwith their mobile number?
If you want to view the list of your debtors alongwith their mobile number you can follow these steps:
Step 1: Go to administration menu then click on masters sub menu
Step 2: Select the account and open the list and then select screen option
Step 3: Afterwards select configurable alphabatical then select group of accounts
Step 4: Now select the group name as sundry debtors then click on select option
Step 5: Now click on select fields and then select account mobile number field and double click on it
Step 6: Now this field is selected now click on save after that you will be able to see the mobile number alongwith your debtors in list.
Can I deactivate an item and still see the rest of the masters?
Yes, you can deactivate an item and still see the rest of the masters in BUSY software.
Follow these steps to deactivate the item:
Step 1: Go to administration menu then click on utilities submenu
Step 2: Afterwards select deactivate masters option then select master type as item
Step 3: Select it as one item or group as required and then select deactivate option as Y to deactivate it and click on save button
Step 4: Your item is successfully deactivated
Step 5: Now go to transactions menu and try to create a new bill such as sale,purchase etc from add button
Step 6: You will see only those items that has not been deactivated by you.
What is the process to add manual entries in the audit trail?
Audit Trail is the Auto updatated report you cannot enter data into manually. To enable audit trail feature please follow below steps:
Step 1: go to the Administration tab and click on configuration. Step 2: Under Configurations, select Features / Options and then click on the General tab. Step 3: You need to set Y for the options named Maintain Audit Trail and Enable User Activity Log.
Step 4: If your GSTIN is registered as a company, the audit trail feature will be enabled automatically and you cannot disable it as per the government law. Please note User Activity Log feature is not available in Basic Edition of BUSY.
My BUSY shows wrong GST number. How to correct it?
To Correct a wrong GST number in BUSY, you can follow these steps:
Step 1: Go to the Administration section.
Step 2: Select Configurations and choose Features or Options.
Step 3: Look for the GST or VAT option.
Step 4: Search for GSTIN and check your GSTIN number. Make the necessary corrections to ensure that the GSTIN is correctly entered, and it should be 15 characters long.
Step 5: Save this information to update your GST number.
By following these steps, you can correct the wrong GST number in BUSY and ensure that the correct GSTIN is reflected in your company profile.
