Frequently Asked
Questions

Q: I made some configuration changes in BUSY but they are not saving. What could be the issue?

Please provide more details about the changes made in BUSY and the error appeared while saving the configuration so that we can asssit in better way.

Q: Is it safe to delete certain files like license or dongle files in BUSY?

No, it is not safe to delete certain files like license or dongle files in BUSY as they are necessary for the software to function properly.

Q: Do I need to maintain an inventory in order to use BUSY, or is there an option for managing accounting without inventory?

You can use BUSY without maintaining an inventory, you can only create accounts and do accounting transactions. In this case no inventory will be maintained.

Q: How often are software updates released that might fix GST calculation issues? When is the next update scheduled?

There is no specify date right now to confirm but it may released soon the next upgrade release that could fix the GST calculated issues

Q: How do I filter data in a report to only show blank values in a certain column?

To filter a blank value in BUSY you need to press F7. Filter On Field in Define Operator and value then select Filter type and enter.

Q: Why is the party name not getting populated in the invoice when I generate it in BUSY?

The party name does not get populated in the invoice when you generate it using the Account Alias instead of the Account Name in BUSY.

Q: how do i create invoice in the adjusment of the invoices raised in BUSY ?

In BUSY, You are going to create payment voucher in against of purchase invoice. However, you can create Receipt voucher in respect of sale invoice

Q: What precaution should I take before running the reference creation utility in BUSY?

Before running the reference creation utility in BUSY, it is recommended to take a backup of your data to avoid any potential loss of information.

Q: How do I configure BUSY to my specific needs and settings?

To configure BUSY to your specific need and setting you need to enable features from accounts inventory GST TDS TCS tabs as per your requirements

Q: Want to search feature from anywhere on BUSY screen

You can search for a feature in BUSY from the Search menu option available on the right side at the bottom of the company screen.

Find Solutions to Common Issues Related to configurations - other configurations

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I made some configuration changes in BUSY but they are not saving. What could be the issue?

Please provide more details about the changes made in BUSY and the error appeared while saving the configuration so that we can asssit in better way.

Is it safe to delete certain files like license or dongle files in BUSY?

No, it is not safe to delete certain files like license or dongle files in BUSY as they are necessary for the software to function properly.

Do I need to maintain an inventory in order to use BUSY, or is there an option for managing accounting without inventory?

You can use BUSY without maintaining an inventory, you can only create accounts and do accounting transactions. In this case no inventory will be maintained.

How often are software updates released that might fix GST calculation issues? When is the next update scheduled?

There is no specify date right now to confirm but it may released soon the next upgrade release that could fix the GST calculated issues

How do I filter data in a report to only show blank values in a certain column?

To filter a blank value in BUSY you need to press F7.
Filter On Field in Define Operator and value then select Filter type and enter.

Why is the party name not getting populated in the invoice when I generate it in BUSY?

The party name does not get populated in the invoice when you generate it using the Account Alias instead of the Account Name in BUSY.

how do i create invoice in the adjusment of the invoices raised in BUSY ?

In BUSY, You are going to create payment voucher in against of purchase invoice. However, you can create Receipt voucher in respect of sale invoice

What precaution should I take before running the reference creation utility in BUSY?

Before running the reference creation utility in BUSY, it is recommended to take a backup of your data to avoid any potential loss of information.

How do I configure BUSY to my specific needs and settings?

To configure BUSY to your specific need and setting you need to enable features from accounts 
inventory GST TDS TCS tabs as per your requirements

Want to search feature from anywhere on BUSY screen

You can search for a feature in BUSY from the Search menu option available on the right side at the bottom of the company screen.

Frequently AskedQuestions