Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
I made changes in the party master but it's impact on invoice is still not getting effecting. What am I missing?
If you have changed information in Account Master and for it's effect you need to Re-save the voucher.
There seem to be some broken sentences and typos in the software, who can help fix?
To correct sentences and spelling in BUSY you have to correct then manuall by modify invoices and masters.
Is there a way to filter items in the master list by alias or name?
Yes you can apply the filter in the item master list and filter it as per the requirements
The sticky note alerts about upcoming due dates are helpful but too frequent. Can I customize when and how often these display?
It is not possible to customize the frequency of sticky note alerts in BUSY for due dates.
I made an invoice but the item details are not populating. What could be the reason?
Please specify the appropriate item details which are not populating in BUSY while generating invoice in BUSY.
Are there any precautions I should take while deactivating accounts in BUSY?
Yes, it is recommended to take a backup of your data before deactivating any accounts in BUSY.
If I regenerate a voucher number, what happens to the previous ones?
When you regenerate the voucher number then the previous ones get renumbered if any voucher is deleted.
Is there an option to deactivate multiple accounts at once?
No, you cannot deactivate multiple accounts at once in BUSY, You need to deactivate account master individually.
Why am I unable to delete the account from my company?
If your transactions exist with that account master you will not able to delete that account
Why is the narration not coming on report in BUSY?
The narration is not coming in report because show narration is not enable in the report