Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - shortcut favourites

FAQs

How can i create a duplicate invoice by using shortcut key in BUSY?

You can copy invoice by using shortcutkey of F12 in BUSY by following below steps:
Step1: Go to Transaction menu and then click on particular invoice
Step2: Then click on list option and specify starting and ending date and open the report
Step3: After that open particular invoice which you want to copy and then press F12 on the screen
Step4: Now you will see three option and select duplicate option and the create a invoice with required details

Is there a way to save frequently used reports for easy access?

Yes, in BUSY, you can save frequently used reports for easy access by adding them to the Favorites list. To know how to do it, follow these steps:
Step 1: Open your company then place your cursor on the required report.
Step 2: At bottom you will see a button of Add To Favourites just click on that and enter the name as per the requirements then save.
Step 3: You will your added report under the Favourites tab.

Why am I not able to select a keyboard shortcut for creating a report shortcut in BUSY?

There could be several reasons why you are not able to select a keyboard shortcut for creating a report shortcut in BUSY. It could be due to a conflict with an existing shortcut, or the shortcut may already be assigned to another function. It is recommended to check the list of available shortcuts and ensure that the desired shortcut is not already in use. also check BUSY Latest Release. if not install download and install.

How can I view the two companies simultaneously in BUSY Accounting Software?

To view the two companies simultaneously  in BUSY, here are some simple steps : 
Step 1: Open new BUSY Instance .
Step 2: select a company from the list of companies.
Step 3: And select the 1st company and open it.
Step 4: Again go to desktop and click on the BUSY icon .
Step 5: Open BUSY and select 2nd company and login it.
Step 6: Use ALT+Tab key to switching the both companies.

I am unable to pass GST entries from voucher typing (F). The software is asking me to create a new voucher instead. How can I resolve this?

If you are unable to pass gst entries for adjustment in BUSY thorugh f4 and it shows option to create new voucher,it means you function key is not working prpoerly or in case you are using laptop and function lock is disabled in your laptop keyboard.You can also check by selecting function or FN key along with f4,now it will pick command for adjsutment entry in BUSY instead of showing option to create vouchers

What should I do if I have deleted BUSY Icon on the desktop by mistake?

If you have deleted icon of  BUSY on the desktop by mistake then you need to follow some steps: 
Step 1:You can create a new shortcut by right-clicking on the desktop.
Step 2: Now select New option and then select Shortcut.
Step 3:Browse the location where BUSY has been installed and select the BUSY exe icon
Step 4: and click on next option and finish the shortcut process and use the newly created shortcut.

Why am I unable to see the lock option in my BUSY?

If you are not able to access lsome lock feature that means these features are not available in your current BUSY Model. If you still wants to check the functioning of features. Change BUSY model from Company Tab and check features in demo mode. If features are required to run your Business smooth. Upgrade your model.
For upgration in BUSY model please contact to our authorized dealer. It will done on chargeable basis

How can i switch GST and VAT by using shortcut key?

You can switch GST and VAT feature by using shortcut key F12 after enabling this option and follow the below steps:
Step1: Go to Administration Menu and then click on Configuration tab
Step2: Then click on Feature and option and select GST/VAT feature
Step3: Now tick on the option of Allow switching between GST/VAT using F12 and then save the configuration
Step4: After that you can switch between GST and VAT by using F12 shortcut key

Can you tell me where the data for a specific company is kept?

 data for a specific company is kept , please follow below steps :
Step 1: Open BUSY software and go to the Company menu.
Step 2: And select Set Data Directory option.
Step 3: You have to set the data path by copy and paste or you can browse the folder path .You Can also create a new folder to kept the data .
Step 4: Then Save the window .

What is the shortcut key for going to the contra entry section in BUSY?

There is no default shortcut key for going to the contra entry section in BUSY, but you can create it by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select contra voucher and put your cursor on add option then at bottom click on create shortcut button.
Step 3: Click on the required key combination then save. Which cobination is already exist that you can not create.