Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - shortcut favourites
What is the ideal way to close, re-open or minimize BUSY when troubleshooting issues with the software?
The ideal way to close, re-open, or minimize BUSY when troubleshooting issues with the software is to use the standard window controls provided by your operating system. You can click on the "X" button in the top right corner to close the software, click on the "-" button to minimize it, or click on the BUSY icon in the taskbar to re-open it if it is already minimized.
How can I change the data path and connect to my saved data on the desktop?
To change the data path and connect to my saved data on the desktop in BUSY, please follow below steps :
Step 1: software and go to the Company menu.
Step 2: And select Set Data Directory option.
Step 3: You have to set the data path by copy and paste or you can browse the folder path .
Step 4: Then Save the window .
Can you guide me on how to copy and paste the path of the location of another company in BUSY Accounting software?
To copy and paste the path of the location of another company in BUSY, please follow below steps :
Step 1: Open BUSY software and go to the Company menu.
Step 2: And select Set Data Directory option.
Step 3: You have to set the data path by copy and paste or you can browse the folder path .
Step 4: Then Save the window .
How do I resolve the issue of a missing slash in the company code path?
To copy and paste the path of the location of another company in BUSY, please follow below steps :
Step 1: Open BUSY software and go to the Company menu.
Step 2: And select Set Data Directory option.
Step 3: You have to set the data path by copy and paste or you can browse the folder path .
Step 4: Then Save the window .
What should I do if my drive gets filled with backup data?
If your drive gets filled with data backup , here are some simple steps to resolve the issues:
Step 1: Remove old backup files from your drive to make space.
Step 2: Create a new folder on drive to take a backup .
Step 3: Open BUSY Agent and set the new folder path in the google drive backup configuration.
Step 4 : And save the window .
The shortcut keys are not working in BUSY after I upgraded to a new system. What should I do to enable them?
Defauld short key will work in BUSY if created short cut key not working then you need to create again and you can follow some steps:
Step 1: Select the one for which you want to create shortcut key.
Step 3: At bottom side after select you can see the option for Create shortcut and you need to click on it and create short cut and save it.
I am having issues with keyboard shortcuts in the new version of BUSY. How can I resolve this?
Defauld short key will work in BUSY if created short cut key not working then you need to create again and you can follow some steps:
Step 1: Select the one for which you want to create shortcut key.
Step 3: At bottom side after select you can see the option for Create shortcut and you need to click on it and create short cut and save it
I have created shortcut keys in BUSY. How can I print them out so I don't forget?
You can print created shortcut keys in BUSY.kinldy follow the following steps: Step 1: Go to Help Menu
Step 2: Click on Create Shortcut option.
Step 3: Click on print you will get two option print shortcut keys as pre-defined shortcut keys,user-defined shortcut keys or both Select the desired option based on your needs.
Step 4: select standard format for print, you can print, preview or export in pdf.
Why am I unable to find the data in the pen drive after opening it?
If You can't open or find data in pendrive, please follow below steps :
Step 1: Avoid storing data in a pen drive .
Step 2: Restored data from Backup Files .
Step 3 : Download BAckup files data from Google drive backup folder or local desktop.
Step 4 : create a new folder in pendrive .
Step 5: Copy and paste the backup files data .
How can I delete a security file in BUSY Accounting Software?
In BUSY , there is no option to delete the security file from the BUSY. Please follow below steps:
Step 1: Find the folder on your desktop where the BUSY installed.
Step 2: Look for the System folder and search data security file among the files in the data file folder.
Step 3: Select security file and right click on the file and click on the delete .