Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - shortcut favourites
Is it possible to work with multiple companies simultaneously, and how does this affect the rewrite process?
Yes it is possible to work in multiple company simultaneously :
Step 1: Click on BUSY icon and select your 1st company from company list.
Step 2: Opening the 1st company.
Step 3: Now go to the desktop and again click on BUSY icon to open 2nd one.
Step 4: Click on open company option choose your 2nd company.
now you can work in both companies simultaneously . Just need to click on BUSY icon from the task bar while switching.
Generally we do not recommend to run rewrite but if you want to run rewrite please take latest backup of data and then run it is a time taking process so we recommend to run in non working hours or in non working day.
I'm having trouble locating a specific option or menu. Where can I find a comprehensive guide to all available menus and options?
I'm having trouble locating a specific option or menu, you can follow below steps to find comprehensive guide to all available menus and options
Step 1: Use the universal search option provided in BUSY. To do this, click on the search icon on the right-hand side at the bottom of your screen under the shortcut keys.
Step 2: In the search menu, you can look for various things like features, vouchers, or reports. Choose the type of search you need, such as searching in menus or searching for features, options, or voucher configurations. Then type in the words related to what you're looking for.
This way, you can quickly find the menus and options you need in BUSY.
How can I resolve the issue of demo mode consuming the path for data?
The issue of demo mode consuming the path for data, you can follow these steps:
Step 1: Make sure that you have a multi-user license for BUSY Accounting Software.
Step 2: Connect both computer's to the same network using LAN or WIFI.
Step 3: On the server computer, share your data folder on the network. You can find your data folder in the Set Data Directory option under the Company menu.
Step 4: On the client computer, open BUSY Accounting Software and go to the Set Data Directory option. Here, you have to set the data path to the shared folder on the network. You can browse and select the shared folder from the network locations.
How do I reactivate a cancelled voucher number for billing purposes in BUSY?
To reactive the cancelled voucher then follow the given steps:
Step 1: Go to Display menu
Step 2: Click on check list option
Step 3: Then click on Voucher Numbering Reports
Step 4: Then Click on Cancelled vocuher no.s option
Step 5: Select Voucher type, series, Starting and ending date then click on OK button
Step 6: Here you are view the list of cancelled voucher then click on particular vocuher and open it modify mode
Step 7: Then press ALT+X and you will get a message of Do you want to activate this voucher, click on YES button
Step 8: Afterward you can specify all neccessary details and save the voucher
What is the significance of the additional data path option in the software?
To the additional data path option in the BUSY , here are some steps to follow:
Step 1: Click your right mouse button on the desktop
Step 2: Choose the New option from the menu
Step 3: Click on Shortcut from the options .
Step 4: Browse BUSY Installation Location.
Step 5 : Choose the BUSY exe icon from the installation location.
Step 6: Complete the shortcut creation process.
Step 7: Right click on the new created shortcut icon .
Step 8: Select Properties option .
Step 9 : click on the exe path and give the space after exe .
Step 10: Type path= and specify the data files folder path and save the window .
Can I operate both the companies separately by opening two different tabs?
To operate both the companies separately with different tabs , here are some steps to follow:
Step 1: Click your right mouse button on the desktop
Step 2: Choose the New option from the menu
Step 3: Click on Shortcut from the options .
Step 4: Browse BUSY Installation Location.
Step 5 : Choose the BUSY exe icon from the installation location.
Step 6: Complete the shortcut creation process.
Step 7: Right click on the new created shortcut icon .
Step 8: Select Properties option .
Step 9 : click on the exe path and give the space after exe .
Step 10: Type path= and specify the data files folder path and save the window .
How to browse and select a directory for the shortcut?
To browse and select a directory for the shortcut , here are some steps to follow:
Step 1: Click your right mouse button on the desktop
Step 2: Choose the New option from the menu
Step 3: Click on Shortcut from the options .
Step 4: Browse BUSY Installation Location.
Step 5 : Choose the BUSY exe icon from the installation location.
Step 6: Complete the shortcut creation process.
Step 7: Right click on the new created shortcut icon .
Step 8: Select Properties option .
Step 9 : click on the exe path and give the space after exe .
Step 10: Type path= and specify the data files folder path and save the window .
Is there a way to run the data separately without setting the directory?
to run the data separately without setting the directory , here are some steps to follow:
Step 1: Click your right mouse button on the desktop
Step 2: Choose the New option from the menu
Step 3: Click on Shortcut from the options .
Step 4: Browse BUSY Installation Location.
Step 5 : Choose the BUSY exe icon from the installation location.
Step 6: Complete the shortcut creation process.
Step 7: Right click on the new created shortcut icon .
Step 8: Select Properties option .
Step 9 : click on the exe path and give the space after exe .
Step 10: Type path= and specify the data files folder path and save the window .
How to include the path location for the shortcut directory?
To include the path location for the shortcut directory , here are some steps to follow:
Step 1: Click your right mouse button on the desktop
Step 2: Choose the New option from the menu
Step 3: Click on Shortcut from the options .
Step 4: Browse BUSY Installation Location.
Step 5 : Choose the BUSY exe icon from the installation location.
Step 6: Complete the shortcut creation process.
Step 7: Right click on the new created shortcut icon .
Step 8: Select Properties option .
Step 9 : click on the exe path and give the space after exe .
Step 10: Type path= and specify the data files folder path and save the window .
How to enable the serial no details option.
If you are asking for enablement of serial no featuer in BUSY follow below steps:
Step 1: Go to administration menu and select configuration.
Step 2: Then select feature and option and then click on inventory tab.
Step 3: Then tick on enable serial no wise details feature and click on save button.
Step 4: Go to administration menu and select masters option.
Step 5: Then Select item and click on modify option.
Step 6: In modify item master window mention Y in serial no wise details and click on save button to save changes.
Step 7: Now go to transaction menu and add sale purchase voucher option to do transaction with the serial no.
