Frequently Asked
Questions

Q: Is it possible to remove company name from invoice print?

To remove Company name from Invoice print in BUSY , here are some steps : Step 1: Go to Administration Menu Step 2: Select the Configuration option. Step 3: Select the Invoice Document Printing option. Step 4: Click on the Standard format option. Step 5: Choose the voucher type you want to customize Step 6:Modify Company Name Field Step 7: Save Changes Step 8: You can preview the invoice before printing.

Q: Is there a way to access the shortcuts without going through the Help menu or Housekeeping?

To access the shortcuts without going through the Help menu or Housekeeping,Here are the some steps for the add shortcuts under favourites menu: Step 1: Go to Display menu. Step 2: Select a particular report which you want to add . Step 3: click on the button Add to favourite . Step 4: Same report shortcut will be created in the favourites menu.

Q: Why am I not able to see the BUSY icon on my screen?

If the BUSY icon not showing on the desktop screen , please follow below steps: Step 1: Click your right mouse button on the desktop Step 2: Choose the New option from the menu Step 3: Click on Shortcut from the options . Step 4: Browse BUSY Installation Location. Step 5 : Choose the BUSY exe icon from the installation location. Step 6: Complete the shortcut creation process.

Q: How to add remarks while cancelling a voucher?

To add remarks while cancelling a voucher you need to follow below steps: Step 1: Go to Transactions then select voucher type you want to cancel. Step 2: Click on modify and enter the voucher number which you are going to cancel. Step 3: Then press Alt+X to cancel voucher. Step 4: While cancelling voucher, remarks field will auto appear and enter the remarks then press OK.

Q: How can I create shortcut keys for common reports like GST summaries?

To set up shortcut keys for BUSY reports, go to the display and select the report you want to create a shortcut for. Then, click on the create shortcut tab and choose the key combination you want to use as a shortcut and save it. The shortcut key of GST summary is ALT+G or Ctrl+G which is already created in BUSY.

Q: What keyboard shortcuts can I use in BUSY?

In BUSY, you can use keyboard shortcuts for various functions. Some common keyboard shortcuts include Ctrl + N for creating a new voucher, Ctrl + S for saving, Ctrl + P for printing, and Ctrl + F for searching. You can find a comprehensive list of keyboard shortcuts in the software's documentation or by referring to the help section within the software.

Q: How can I create a shortcut for 14 companies on the desktop and will it hide them from the list?

To create a shortcut on your computer , here are some steps to follow: Step 1: Click your right mouse button on the desktop Step 2: Choose the New option from the menu Step 3: Click on Shortcut from the options . Step 4: Browse BUSY Installation Location. Step 5 : Choose the BUSY exe icon from the installation location. Step 6: Complete the shortcut creation process.

Q: What is the correct format for entering the path in BUSY Accounting Software?

To entered correct path in the BUSY , please follow below steps : Step 1: Open BUSY software and go to the Company menu. Step 2: And select Set Data Directory option. Step 3: You have to set the data path by copy and paste or you can browse the folder path . Step 4: Then Save the window .

Q: How do I create another shortcut of BUSY on my desktop?

To create a shortcut on your computer , here are some steps to follow: Step 1: Click your right mouse button on the desktop Step 2: Choose the New option from the menu Step 3: Click on Shortcut from the options . Step 4: Browse BUSY Installation Location. Step 5 : Choose the BUSY exe icon from the installation location. Step 6: Complete the shortcut creation process.

Q: I'm getting errors related to shortcuts and configuration, how can I fix this?

If you are encountering errors related to shortcuts and configurations, you can try the following steps: Step 1: Ensure you are using the latest version of BUSY. Step 2: If any shortcut is experiencing issues, try recreating it. Step 3: For any configuration-related problems, attempt to resolve them through the Configuration menu. Step 4: If the issue persists, contact customer support for further assistance.

Find Solutions to Common Issues Related to configurations - shortcut favourites

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Is it possible to remove company name from invoice print?

To remove Company name from Invoice print in BUSY , here are some steps : 
Step 1: Go to Administration Menu
Step 2: Select the Configuration option.
Step 3: Select the Invoice Document Printing option.
Step 4: Click on the Standard format option.
Step 5: Choose the voucher type you want to customize
Step 6:Modify Company Name Field
Step 7: Save Changes
Step 8: You can preview the invoice before printing.

Is there a way to access the shortcuts without going through the Help menu or Housekeeping?

To access the shortcuts without going through the Help menu or Housekeeping,Here are the some steps for the add shortcuts under favourites menu: 
Step 1: Go to Display menu. 
Step 2: Select a particular report which you want to add . 
Step 3: click on the button Add to favourite . 
Step 4: Same report shortcut will be created in the favourites menu.

Why am I not able to see the BUSY icon on my screen?

If the BUSY icon not showing on the desktop screen , please follow below steps: 
Step 1: Click your right mouse button on the desktop
Step 2: Choose the New option from the menu
Step 3: Click on Shortcut from the options .
Step 4: Browse BUSY Installation Location.
Step 5 : Choose the BUSY exe icon from the installation location.
Step 6: Complete the shortcut creation process.

How to add remarks while cancelling a voucher?

To add remarks while cancelling a voucher you need to follow below steps:
Step 1: Go to Transactions then select voucher type you want to cancel.
Step 2: Click on modify and enter the voucher number which you are going to cancel.
Step 3: Then press Alt+X to cancel voucher.
Step 4: While cancelling voucher, remarks field will auto appear and enter the remarks then press OK.

How can I create shortcut keys for common reports like GST summaries?

To set up shortcut keys for BUSY reports, go to the display and select the report you want to create a shortcut for. Then, click on the create shortcut tab and choose the key combination you want to use as a shortcut and save it. 
 The shortcut key of GST summary is ALT+G or Ctrl+G which is already created in BUSY.

What keyboard shortcuts can I use in BUSY?

In BUSY, you can use keyboard shortcuts for various functions. Some common keyboard shortcuts include Ctrl + N for creating a new voucher, Ctrl + S for saving, Ctrl + P for printing, and Ctrl + F for searching. You can find a comprehensive list of keyboard shortcuts in the software's documentation or by referring to the help section within the software.

How can I create a shortcut for 14 companies on the desktop and will it hide them from the list?

To create a shortcut on your computer , here are some steps to follow:
Step 1: Click your right mouse button on the desktop
Step 2: Choose the New option from the menu
Step 3: Click on Shortcut from the options .
Step 4: Browse BUSY Installation Location.
Step 5 : Choose the BUSY exe icon from the installation location.
Step 6: Complete the shortcut creation process.

What is the correct format for entering the path in BUSY Accounting Software?

To entered correct path in the BUSY , please follow below steps : 
Step 1: Open BUSY software and go to the Company menu.  
Step 2: And select Set Data Directory option. 
Step 3: You have to set the data path by copy and paste or you can browse the folder path . 
Step 4: Then Save the window .

How do I create another shortcut of BUSY on my desktop?

To create a shortcut on your computer , here are some steps to follow:
Step 1: Click your right mouse button on the desktop
Step 2: Choose the New option from the menu
Step 3: Click on Shortcut from the options .
Step 4: Browse BUSY Installation Location.
Step 5 : Choose the BUSY exe icon from the installation location.
Step 6: Complete the shortcut creation process.

I'm getting errors related to shortcuts and configuration, how can I fix this?

If you are encountering errors related to shortcuts and configurations, you can try the following steps:
Step 1: Ensure you are using the latest version of BUSY.
Step 2: If any shortcut is experiencing issues, try recreating it.
Step 3: For any configuration-related problems, attempt to resolve them through the Configuration menu.
Step 4: If the issue persists, contact customer support for further assistance.

Frequently AskedQuestions