Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
How to manage multiple users and permission levels?
To create multiple user with their permissions in BUSY, you need to follow these steps:
Step 1: Open your company then go to Administration.
Step 2: Click on Users option and click on the Add button.
Step 3: Type the User Name, Password and Recheck Password for the new user.
Step 4: Assign the rights and permissions for the new user according to your needs and preferences.
Step 5: Click on the Save button to create the new user.
unable to View some options BUSY.
There can be several reasons that you unable to view some options.
1. Ensure that you have rights for that option.
2. If don't have the rights then have to give the rights as super user.
3. Also make sure that your BUSY updated in latest version.
4. Also check your BUSY model. It might be possible that the options which you are finding is not available in that model
The software is not allowing me to give any commands or access my system fully. Why is remote access limited and how can I get full access?
If you are not able to access the full BUSY software, follow these steps.
Step 1. If you are unable to access it, check your user rights. Go to the Administration then click on Users.
Step 2. Log in with a Super User/Admin User and verify if you have access to control all settings.
Step 3. Click on Modify select the user, and grant all rights if you want full access.
I am unable to access certain features and options in the billing and accounting software. What permissions do I need to get full access?
If you unable to access certain features in BUSY, then might be the user account does not have proper rights to do the same. To give access, follow these steps:
Step 1: Open your company with super / admin user then go to Administration and click on Users.
Step 2: Click on Modify and select the user which you want to modify.
Step 3: Give the permissions as per the requirements and save changes.
How can I remove a user's modify, delete or cancel rights for certain transactions without changing their password?
To set up user permissions in BUSY , to control which items are visible to which users.
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.
Why am I getting a security problem error when trying to export my data?
If you encounter any security or permission error during data export, it may be due to logging in with subuser credentials. To remove such restrictions, follow these steps:
Step 1: Login the company with admin user.
Step 2: Go to administration then click on user option
Step 3: Select modify option and access the required user in modify mode.
Step 4: Specify Y to enable for allow export of reports and save the configuration.
Can the software automatically create User name and password for login company?
No during company creation it shows option for User authentication you need to enable it after that you can make login credential.If it is not created yet then you need to follow some steps:
Step 1: Go to the Administration menu and then click on User option.
Step 2: Now click on Modify option and enable User Authentication Required option and other option as per your requirement.
Step 3: Now close company and login it with user.
I want to set up separate users in BUSY with different access levels, but I can't figure out how to configure the user permissions. How do I set up user roles and permissions?
To Add Users and set permission in BUSY, follow these steps:
Step 1: Go to the Administration tab.
Step 2: Click on Users option and click on the Add button.
Step 3: Type the User Name, Password and Recheck Password for the new user.
Step 4: Assign the rights and permissions for the new user according to your needs and preferences.
Step 5: Click on the Save button to create the new user.
I am trying to set up multiple users for my company in BUSY but it won't allow multiple user accounts. How can I enable multiple user access?
To Add Users and set permission in BUSY, follow these steps:
Step 1: Go to the Administration tab.
Step 2: Click on Users option and click on the Add button.
Step 3: Type the User Name, Password and Recheck Password for the new user.
Step 4: Assign the rights and permissions for the new user according to your needs and preferences.
Step 5: Click on the Save button to create the new user.
I need to setup additional users in BUSY but unable to find the user management options. Where can I configure user permissions and access?
To Add Users and set permission in BUSY, follow these steps:
Step 1: Go to the Administration tab.
Step 2: Click on Users option and click on the Add button.
Step 3: Type the User Name, Password and Recheck Password for the new user.
Step 4: Assign the rights and permissions for the new user according to your needs and preferences.
Step 5: Click on the Save button to create the new user.