Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - user rights
Can I Change my company User name for login in the company?
Yes, you can change your company User name below are steps to do it-
Step 1: Go to the Administration menu.
Step 2: Then click on User after that Modify option from there you can change your Company user name.
Why am I not able to see the print, email, SMS options after the display screen? Where is the report menu located?
Due to user rights reason you unable to see print/email/sms menu because your user does not have the rights to access menus that are not visible to you which has been provided to you by Super User.
Can I make the salary components non-editable when entering vouchers in one series, but editable in another series in BUSY?
No, it is not possible to make the salary components non-editable when entering vouchers in one series and editable in another series in BUSY.You can set the user permissions to add or modify msters and vouchers .
The add-on options are not highlighted in BUSY. Why is this happening and how can I fix it?
If the add-on options are not highlighted in BUSY, it may be because the user is not set to "super" level. To fix this, change the user level to "super" and the add-on options should become available.
What should I do if adding sale invoice option is not showing up in the transactions option?
If sale invoice option not showing in the transactions option their could be reason that you are logged in with the sub user and you do not have the rights to add sale voucher in the company.
How do I change my username for logging in?
To change your username for logging in you have to open company with admin ID
then go to user option from administration menu and click on modify then select user name and modify login id and save
What is the process to create a new user in BUSY?
Process to create new user in BUSY, you have to follow:
Step 1 : Click on administration
Step 2 : Users
Step 3 : Add
Step 4 : Give permission rights as you need toand save
Does the software allow adding multiple users/logins?
Yes, BUSY allows the creation of multiple users for a single company. The first user of the company will be the admin user with overall permissions, and subsequently, you can create sub users with restricted permissions.
What should I do if the Material Center option is enabled, but I still cannot access it?
If the Material Center option is enabled but you still cannot access it in BUSY Accounting software, you should check company login with super user or if login with sub user all rights have been given.
What needs to be done to create a new user and prevent clashes while billing?
To create a new user ID in BUSY Accounting software,
Step 1: Go to admiistration then user
Step 2: Now click on add mention new user name
Step 3: And enable and disable options for rights and restriction