Frequently Asked
Questions

Q: How to create a new user ID of company and configure it properly?

To create a new user ID in BUSY Accounting software, Step 1: Go to admiistration then user Step 2: Now click on add mention new user name Step 3: And enable and disable options for rights and restriction

Q: I need help setting up multiple users and access levels in BUSY

Please follow below mention steps for selecting multiple user and their access level:- Step 1:- Administration Tab Step 2:- Users Step 3:- Add select levels of access which you wants to provide your user enable them other option disable.

Q: I am having trouble accessing certain features and options in the software. How do I troubleshoot rights and access issues?

To troubleshoot rights and access issues in the software, check if the necessary rights have been enabled or disabled. Make sure that the user has the appropriate access to the features and options they need.

Q: Why do I need to log in the comapny with super user in BUSY?

You need to log in the company with the super user because they have all rights to working in the company and have no restriction while sub user have restricted with some features in BUSY

Q: I need to email invoices directly from BUSY but it only allows printing. What settings do I need to change for emailing invoices?

To enable emailing in BUSY, configure email settings, and ensure you're using a super user with email privileges, as sub users may be restricted by super users. Check the user settings for email access.

Q: The software is not showing the option to add purchase entries for bills that are mismatched. How can I resolve this issue?

If BUSY not showing option to add purchase entry it becuase user dont have rights to add purchase invoice. So, login from admin user to add purchase invoice or give rights to sub user

Q: How can I set up users and permissions in BUSY? What steps do I need to take for this process?

To set up users and security in BUSY, go to Administration, then Users, and click on Add to create a new user. You can set up different permissions and access levels for each user.

Q: How do I log in as an admin user if I don't have admin login credentials?

To log in as an admin user, you will need the admin login credentials. If you don't have the admin login credentials, you will not be able to log in as an admin user.

Q: How do I change my login password? I seem to be locked out.

To change your login password for BUSY, you can follow these steps: Step 1 : Click on administration Step 2 : Click on users Step 3 : Modify Step 4 : Select user and change the login password

Q: How can I manage passwords for multiple company accounts in BUSY?

Steps to manage multiple companies passwords Step:1 Go to administration. Step:2 Select option users and then add users. Step:3 After adding users in BUSY you can check the list of users from administration.

Find Solutions to Common Issues Related to configurations - user rights

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How to create a new user ID of company and configure it properly?

To create a new user ID in BUSY Accounting software, 
Step 1: Go to admiistration then user
Step 2: Now click on add mention new user name
Step 3: And enable and disable options for rights and restriction

I need help setting up multiple users and access levels in BUSY

Please follow below mention steps for selecting multiple user and their access level:-
Step 1:- Administration Tab
Step 2:- Users
Step 3:- Add select levels of access which you wants to provide your user enable them other option disable.

I am having trouble accessing certain features and options in the software. How do I troubleshoot rights and access issues?

To troubleshoot rights and access issues in the software, check if the necessary rights have been enabled or disabled. Make sure that the user has the appropriate access to the features and options they need.

Why do I need to log in the comapny with super user in BUSY?

You need to log in the company with the super user because they have all rights to working in the company and have no restriction while sub user have restricted with some features in BUSY

I need to email invoices directly from BUSY but it only allows printing. What settings do I need to change for emailing invoices?

To enable emailing in BUSY, configure email settings, and ensure you're using a super user with email privileges, as sub users may be restricted by super users. Check the user settings for email access.

The software is not showing the option to add purchase entries for bills that are mismatched. How can I resolve this issue?

If BUSY not showing option to add purchase entry it becuase user dont have rights to add purchase invoice. So, login from admin user to add purchase invoice or give rights to sub user

How can I set up users and permissions in BUSY? What steps do I need to take for this process?

To set up users and security in BUSY, go to Administration, then Users, and click on Add to create a new user. You can set up different permissions and access levels for each user.

How do I log in as an admin user if I don't have admin login credentials?

To log in as an admin user, you will need the admin login credentials. If you don't have the admin login credentials, you will not be able to log in as an admin user.

How do I change my login password? I seem to be locked out.

To change your login password for BUSY, you can follow these steps:
Step 1 : Click on administration
Step 2 : Click on users
Step 3 : Modify
Step 4 : Select user and change the login password

How can I manage passwords for multiple company accounts in BUSY?

Steps to manage multiple companies passwords
 Step:1 Go to administration.
 Step:2 Select option users and then add users.
 Step:3 After adding users in BUSY you can check the list of users from administration.

Frequently AskedQuestions