Frequently Asked
Questions

Q: Who all can access the billing cancellation and regenerationAudit trail in your software?

In BUSY, super user cancel the voucher and the sub user also who has rights to do this. The users can access the audit trail who has appropriate rights for this.

Q: What should I do if I cant login with a Delhi user?

If you can't login with a Delhi user in BUSY Accounting software, try logging in as a super user and go in user and check delhi user user name and password.

Q: I exported a PDF of an invoice but it showed up as "modified" in the audit log. Why did this happen if I didn't make any changes to the invoice?

If didnt make any changes in invoice and a invoice is showing as modified in audit log this is because sub users who has rights has been modified the invoice.

Q: What should I do if I receive an error message about lacking configuration rights in BUSY?

If you receive an error message about lacking configuration rights in BUSY, you should contact the support team or administrator of the software to grant you the necessary configuration rights.

Q: Can I view another user's account data in BUSY?

We can give rights to a user, accordingly he can see reports. For giving rights we need to go to Administration then click on users and then Add/ modify

Q: Who can provide the Superducer login credentials for BUSY?

In BUSY, you can crete a super user ID password when creating a new company . Or you can also crete later to modify User Rights from administration menu .

Q: Want to BUSY change login credentials like password/ID, how to do that?

To change login credentials like password/ID in BUSY: Step1; Go to administration menu. Step2: Select on users and click on modify Step3: And change the password/ID and save the changes

Q: How do I configure multiple users for the accounting software?

To configure multiple users for the accounting software, you need to go to the user management section and create new user accounts with their respective permissions and access levels.

Q: How can I check the validity of my subscription ID?

You can check the validity of your BUSY subscription ID by looking at the title bar and the bottom part of the screen where it says "BLS Valid Upto".

Q: I used to be able to make entries before but now I am getting restricted. Why have my rights changed suddenly?

If you used to make entries but now face restrictions, follow these steps: Contact your administrator or superuser. Request them to review and adjust your rights to allow entry-making.

Find Solutions to Common Issues Related to configurations - user rights

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Who all can access the billing cancellation and regenerationAudit trail in your software?

In BUSY, super user cancel the voucher and the sub user also who has rights to do this. The users can access the audit trail who has appropriate rights for this.

What should I do if I cant login with a Delhi user?

If you can't login with a Delhi user in BUSY Accounting software, try logging in as a super user and go in user and check delhi user user name and password.

I exported a PDF of an invoice but it showed up as "modified" in the audit log. Why did this happen if I didn't make any changes to the invoice?

If didnt make any changes in invoice and a invoice is showing as modified in audit log this is because sub users who has rights has been modified the invoice.

What should I do if I receive an error message about lacking configuration rights in BUSY?

If you receive an error message about lacking configuration rights in BUSY, you should contact the support team or administrator of the software to grant you the necessary configuration rights.

Can I view another user's account data in BUSY?

We can give rights to a user, accordingly he can see reports.
 For giving rights we need to go to 
 Administration then click on users and then Add/ modify

Who can provide the Superducer login credentials for BUSY?

In BUSY, you can crete a super user ID password when creating a new company . Or you can also crete later to modify User Rights from administration menu .

Want to BUSY change login credentials like password/ID, how to do that?

To change login credentials like password/ID in BUSY:
Step1; Go to administration menu.
Step2: Select on users and click on modify 
Step3: And change the password/ID and save the changes

How do I configure multiple users for the accounting software?

To configure multiple users for the accounting software, you need to go to the user management section and create new user accounts with their respective permissions and access levels.

How can I check the validity of my subscription ID?

You can check the validity of your BUSY subscription ID by looking at the title bar and the bottom part of the screen where it says "BLS Valid Upto".

I used to be able to make entries before but now I am getting restricted. Why have my rights changed suddenly?

If you used to make entries but now face restrictions, follow these steps:
 Contact your administrator or superuser.
 Request them to review and adjust your rights to allow entry-making.

Frequently AskedQuestions