Frequently Asked
Questions

Q: How can I change the country of the party?

You can change the country in the party master from the below steps. Step 1: Click on Administration Step 2: Then Masters Step 3: Then Modify Step 4: Then select the party and change the country and save it.

Q: Can the software automatically track and update creditor payments?

The BUSY will show you bills payable or amount payable report for your creditors based on the transactions you have made but you have add payment vouchers manually. No such option for automatically update payments.

Q: I have selected the Inter State party but why the local tax rate get is get pick in the invoice?

If have selected the Inter State party but why the local tax rate get is get pick in the invoice then make sure that you have selected the correct sale purchase type in the voucher.

Q: How can I ensure that I do not create blank vouchers while creating credit notes without items in bulk?

To ensure that you do not create blank vouchers while creating credit notes without items in bulk then make sure to mention the voucher number and relevant entry of debit and credit for each voucher.

Q: I want to remove some line items from an invoice before generating it. What should I do?

To remove some line of items from an invoice before generating it then select the item and press F9 key or click right mouse on serial number of item field and click delete row

Q: The discount amount I gave is not reducing from the invoice value. Why is that happening?

If the discount is given on bill sundry and it a no impact bill sundry, check on discount bill sundry master that post over and above is enable it show no impact on invoice value.

Q: I am trying to adjust an entry in BUSY but it is not working. What steps do I need to take to adjust an entry?

If you want to adjust the voucher, see the follow step. Step:1 Open Voucher Modify Mode Step:2 After selecting Ledger and amount Bill by Bill Ref box, Step3 Adjust the bill as requested, then click on OK.

Q: Why is the option to generate GST invoices not visible in BUSY, and how can I configure GST invoicing for BB transactions?

There are the reasons that invoice not capturing complete item details even you have entered, you can follow these steps are as under : Step 1: Mention all correct details in Item masters

Q: I want to switch from cash accounting to accrual accounting in BUSY. What steps should I follow to make this transition?

You can maintain both kinds of accounting in BUSY as when you record transaction, like adding journal voucher making sale, purhase entries, transaction on credit basis will be treated same as accrual accounting..

Q: Can a payment received from customer through a cheque be entered in both the receipt or contra vouchers?

When you received payment from customer throught cheque, It should only be entered in the receipt voucher. Contra voucher is used to record bank to bank and cash to bank or vise versa transactions.

Find Solutions to Common Issues Related to configurations - voucher entry accounting

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I change the country of the party?

You can change the country in the party master from the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Modify
Step 4: Then select the party and change the country and save it.

Can the software automatically track and update creditor payments?

The BUSY will show you bills payable or amount payable report for your creditors based on the transactions you have made but you have add payment vouchers manually. No such option for automatically update payments.

I have selected the Inter State party but why the local tax rate get is get pick in the invoice?

If have selected the Inter State party but why the local tax rate get is get pick in the invoice then make sure that you have selected the correct sale purchase type in the voucher.

How can I ensure that I do not create blank vouchers while creating credit notes without items in bulk?

To ensure that you do not create blank vouchers while creating credit notes without items in bulk then make sure to mention the voucher number and relevant entry of debit and credit for each voucher.

I want to remove some line items from an invoice before generating it. What should I do?

To remove some line of items from an invoice before generating it 
 then select the item and press F9 key or click right mouse on serial number of item field and click delete row

The discount amount I gave is not reducing from the invoice value. Why is that happening?

If the discount is given on bill sundry and it a no impact bill sundry, check on discount bill sundry master that post over and above is enable it show no impact on invoice value.

I am trying to adjust an entry in BUSY but it is not working. What steps do I need to take to adjust an entry?

If you want to adjust the voucher, see the follow step.
Step:1 Open Voucher Modify Mode
Step:2 After selecting Ledger and amount Bill by Bill Ref box,
Step3 Adjust the bill as requested, then click on OK.

Why is the option to generate GST invoices not visible in BUSY, and how can I configure GST invoicing for BB transactions?

There are the reasons that invoice not capturing complete item details even you have entered, you can follow these steps are as under : 
 Step 1: Mention all correct details in Item masters

I want to switch from cash accounting to accrual accounting in BUSY. What steps should I follow to make this transition?

You can maintain both kinds of accounting in BUSY as when you record transaction, 
 like adding journal voucher making sale, purhase entries, transaction on credit basis
 will be treated same as accrual accounting..

Can a payment received from customer through a cheque be entered in both the receipt or contra vouchers?

When you received payment from customer throught cheque, It should only be entered in the receipt voucher. Contra voucher is used to record bank to bank and cash to bank or vise versa transactions.

Frequently AskedQuestions