Frequently Asked
Questions

Q: I sold some stock in cash but it is still showing in the closing balance. How to remove it?

You need to process the sale transaction by selecting the party name as a cash account to remove the stock from the closing balance.

Q: What should I select under the debit and credit sections while making a payment in BUSY Accounting Software?

If you are making the payment then you need to DEBIT the party account and CREDIT the cash or bank account then save it.

Q: Is it necessary to post the entries of transferring amount from one bank to another in BUSY?

Yes, it is necessary to post all the entry of transferring amount from one bank to another in order to reconcile bank in BUSY.

Q: Do I need to re-issue the credit note to the seller for making changes in it?

If you want to make changes in the credit note then you need to modify that credit note voucher instead of re issue it.

Q: I am having an issue with my journal voucher. how can I enter it in BUSY.

You can enter journal voucher by transaction - journal - add - and enter debited and credited account in case of dual voucher entry.

Q: Why I am not able to see the payment voucher option under Transactions menu?

If you are not able to see the payment voucher option then make sure that you should have user rights to add the voucher.

Q: How do I correct a wrong payment entry made to a vendor in BUSY

We have to Open the payment voucher in modify mode and correct it. Pls follow the Below Steps : Step 1: Transactions Step 2: Payment Step 3: Modify

Q: How to keep track of the quantity of services sold in the software?

To keep track of the quantity of services sold in BUSY Accounting software, enter the quantity of each service sold in the sale voucher.

Q: How to raise bank entries for tax refund in BUSY

For bank entries regarding tax refunds we can pass accounting entry in BUSY and for accounting entry of tax refunds consult to your CA/Accountant

Q: Can we customize the BUSY software as per our requirement?

Yes,You can customize the software as per your requirement in BUSY.You need to contact to your channel partner or can email us at support@busy.in

Find Solutions to Common Issues Related to configurations - voucher entry accounting

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I sold some stock in cash but it is still showing in the closing balance. How to remove it?

You need to process the sale transaction by selecting the party name as a cash account to remove the stock from the closing balance.

What should I select under the debit and credit sections while making a payment in BUSY Accounting Software?

If you are making the payment then you need to DEBIT the party account and CREDIT the cash or bank account then save it.

Is it necessary to post the entries of transferring amount from one bank to another in BUSY?

Yes, it is necessary to post all the entry of transferring amount from one bank to another in order to reconcile bank in BUSY.

Do I need to re-issue the credit note to the seller for making changes in it?

If you want to make changes in the credit note then you need to modify that credit note voucher instead of re issue it.

I am having an issue with my journal voucher. how can I enter it in BUSY.

You can enter journal voucher by transaction - journal - add - and enter debited and credited account in case of dual voucher entry.

Why I am not able to see the payment voucher option under Transactions menu?

If you are not able to see the payment voucher option then make sure that you should have user rights to add the voucher.

How do I correct a wrong payment entry made to a vendor in BUSY

We have to Open the payment voucher in modify mode and correct it.
Pls follow the Below Steps :
Step 1: Transactions
Step 2: Payment
Step 3: Modify

How to keep track of the quantity of services sold in the software?

To keep track of the quantity of services sold in BUSY Accounting software, enter the quantity of each service sold in the sale voucher.

How to raise bank entries for tax refund in BUSY

For bank entries regarding tax refunds we can pass accounting entry in BUSY and for accounting entry of tax refunds
 consult to your CA/Accountant

Can we customize the BUSY software as per our requirement?

Yes,You can customize the software as per your requirement in BUSY.You need to contact to your channel partner or can email us at support@busy.in

Frequently AskedQuestions