Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What functions does the software provide for credit card management and reporting?

BUSY does not have any option to link with your credit card. However, you can enter payment and receipt vouchers to record credit card transactions.

Can I receive discounts without providing the original voucher number?

You have to mention the original voucher number if you are receiving the discount from the supplier side and filing the gst returns in BUSY.

How can I make adjustments after creating the bill reference?

If you had created bill references in the sales, purchase vouchers then you can adjust the same bill references in the payment and receipt vouchers.

The voucher number shows as duplicate. What should I do?

If the voucher number shows as duplicate, you should not proceed with the manual entry and choose a different voucher number to avoid any errors.

How can I manually add the round off amount?

To manually add the round off amount in BUSY Accounting software, then apply the round off bill sundry in the voucher and add it value.

Where can I update payment information in BUSY?

We can update the payment voucher information from below steps :
Step 1: Click on Transactions
Step 2: Then Payment
Step 3: Then Add

I want to adjust some very old invoices and bills in the software. However, the relevant company has since split. How do I make these adjustments across multiple new companies?

To adjust old invoice reference in the split company, you can adjust them while entering payment and receipt voucher against the pending opening reference.

I am not able to adjust TDS amounts charged by vendors. How do I record and adjust TDS amounts in the software?

To adjust the TDS amount in the software, you need to add an accounting entry in the journal voucher for the TDS amount adjustment.

I think I was double charged for something. Can you review the charges and refund me if there was an error?

If you are double charged in BUSY about expense you can pass the reverse entry of it through journal entry to remove the effect.

If I have given money to a party from whom I purchased, should I debit or credit it in the software?

If you have given money to a party from whom you have purchased then you need to Debit the party during the payment voucher. 
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