When I make a payment voucher, which account do I credit the customer or my cash/bank account?
When making a payment voucher, you should credit your cash or bank account, not the customer's account it should be debited.
Frequently Asked Questions
Solutions to common issues related to Configurations — Voucher Entry Accounting.
Support
Step-by-step Answers
Is there an option in BUSY to mention the reason after saving debit and credit note?
Yes, in BUSY you can mention reason while saving debit and credit note in adjustment of debit note credit note window.
How is the payment amount reflected in the customer ledger when payment mode is selected?
payment amount is always reflect in customer ledger when you select payment mode either cash or bank as per your requirements
Can I add party name and voucher details in the billing and shipping details section?
You can add only party name and party details in the billing and shipping details window but not the voucher details.
Is it possible to file returns without entering the debit note number?
As per the government norms,It is not possible to file returns without entering the debit note number in BUSY Accounting software.
Where can I see that the % rate is being applied currently?.
You can see that the 12% rate is being applied currently in the voucher itself, in the form of tax details.
Why is the accounting software defaulting transactions to my company name rather than my bank account? How can I change the default?How can I download the software update for version B?
While adding entry you can select the account as bank name . For Update take backup, download and install BUSY
When doing a reverse transaction for GST in BUSY, should it be through the purchase register or is there any other way? Please guide.
For doing reverse charge transaction for gst in BUSY you can Use purchase voucher or
Payement or journal voucher
The voucher number shows up in reports but not the actual invoice number how can I get the invoice number to show up?
To get Actual invoice number , add custom coloum in invoice and tag the field of actual invice number .
I think there is a problem with the software syncing data from purchase orders to the balance sheet. How can I fix this?
There is no link between purchase orders and balance sheet . Balance sheet does not affect by purchase order records.
Trusted by Industry Leaders
Ready to scale your
business?
Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.
Start Free Trial
No Credit Card Required