Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can i pick the short narration in the payment voucher?

To pick the narration in the voucher then you need to use the f4 shortcut key in the short narration field.

Why is the entry showing debit twice or credit twice?

The entry may be showing debit twice or credit twice due to incorrect entry or duplication of entry in the BUSY.

How to create recurring sales orders / subscriptions in BUSY?

We have to open the sales order in modify mode after that Press F12 for copy and creating New Sales Order.

Is it possible to enter single entry for modifying receipts?

If you have posted receipts or payments voucher in double entry system then you can not move to single entry system.

Why I am not able to cancel the voucher?

If you are not able to cancel the voucher then make sure that you should have user rights to cancel it.

Can I enter credit notes without items in BUSY?

Yes there is an option in BUSY software to create credit notes without items ,it is available under the transactions menu

Why is the accounting software defaulting transactions to my company name rather than my bank account? How can I change the default?How can I download the software update for version B?

While adding entry you can select the account as bank name . For Update take backup, download and install BUSY

When doing a reverse transaction for GST in BUSY, should it be through the purchase register or is there any other way? Please guide.

For doing reverse charge transaction for gst in BUSY you can Use purchase voucher or 
Payement or journal voucher

The voucher number shows up in reports but not the actual invoice number how can I get the invoice number to show up?

To get Actual invoice number , add custom coloum in invoice and tag the field of actual invice number .

I think there is a problem with the software syncing data from purchase orders to the balance sheet. How can I fix this?

There is no link between purchase orders and balance sheet . Balance sheet does not affect by purchase order records.
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