Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

When should a cheque be entered in the Contra voucher?

A cheque should be entered in the Contra voucher when transferring money from one bank account to another bank account.

How can you record the money received in the bank?

If you receive money in your bank then you can record the Receipt voucher under the Transactions menu in BUSY.

Can I cancel the eway bill from the BUSY?

Yes, you can cancel the e way bill after cancelling the voucher within 24 hrs from the invoice generation date.

Will posting an expense entry affect other accounts?

When you post an expense entry the other accounts will might be affect which have been involved in that voucher.

Can I accept online payments through BUSY?

BUSY does not have any default option to link with any online payment platforms. You can enter receipt voucher manually.

The receipt entries are not showing up properly. It seems some settings were changed that caused this. What should I check?

The display issues with receipt entry could be caused by invalid data or incorrect entries made by the user.

Can I pass a transaction without mentioning any reference in BUSY Accounting Software using the direct f2 method?

Yes, you can pass a transaction without mentioning any reference in BUSY Accounting Software using the direct F2 method.

Do I need to mention the item in the credit note without item voucher entry in BUSY?

No, you do not need to mention the item in the credit note without item voucher entry in BUSY

The system is saying an invoice with the same number already exists. What should I do?

If the system is saying an invoice with the same number already exist then change the 
invoice number manually

What is the correct voucher to be made for customs duty and IGST paid?

In BUSY, you can use Payment or Journal voucher to record the payment made of customs duty and IGST.
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