Frequently Asked Questions

Solutions to common issues related to Configurations — Voucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Is it necessary for me to maintain the inventory of my fixed assets that have been recorded via journal vouchers in BUSY? 

No, Is it necessary to maintain the inventory of fixed assets that have been recorded via journal vouchers in BUSY.

What GST nature should I select in receipt voucher in case i am doing payment received entry against my sale ? 

You need to select GST nature as NOT applicable in case you are entering a receipt voucher against your sale.

I am unable to find certain functions like voucher cancellation in the software menu. Where is the option located? 

You cant find cancel in menu, To cancel voucher you have to open voucher and then press shortcut key CTRL+X

What should i select in the payment mode in the header while making a payment voucher? 

You need to select either cash or bank account in the payment mode while making a payment voucher in BUSY.

Can I generate an e-way bill for a credit note with an item being returned? 

Its depend on you, you can generate the eway bill for credit note for an item that has been returned.

Can i use the same instrument type for both RTGS and NEFT transfers? 

No, you can select RTGS and NEFT instrument type in payment or receipt voucher based on the nature of transfer.

Why am I unable to see debit & credit column for payment entry? 

If you are not able see debit & credit column for payment voucher then you have enabled single entry system.

How do I get help with closing my books at month/year end? 

Please contact to your designated charter accountant or tax professional to seek guidance related to books closing at year ending.

How do I add month and year to the invoice date 

While adding voucher the voucher date format is DD/MM/YYYY, so mention the month and year as per format in voucher

How do I determine the correct grouping for salary and wages? 

In BUSY, the correct grouping for salary and wages should be under indirect expenses as its expense for the company.
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