Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
How can I get separate reference numbers for the amount of goods and amount of GST in my purchase invoices generated through BUSY?
To show two separate amounts and reference numbers in purchase invoices generated
through BUSY one for item and one for the gst amount you need to follow the steps
Step1 go to the transaction menu and click on purchase and click to add
Step2 make the voucher with neccessary details and save the voucher
Step3 when the reference generation box open click on new reference then click on split reference select number of refernce 2 select basis as specified gap days 0 and click on split then save
I need to create a separate tax category for services. How can I do this in BUSY?
To create a separate tax category for services in BUSY you need to foolow the steps
Step1 go to administration menu and click on master
Step2 clik on tax category and add
Step3 fill the tax category name and select type as services then fill the tax rates and save
Step4 go to master and click on item then click to add for create service item
fill the name of item and select group then select the tax category you created then fill hsn code
and save
I need to generate separate invoices for supply happening on different dates. How should I handle this in the software?
To generate separate invoices for supply happening on different dates you need
to follow the steps
Step1 Go to transaction menu click on sales and click to add
Step2 fill voucher series and date and number select type as against challan and select
the sale type then fill the party name
Step3 Click on item field and press F11 to pick the challan or supply details which is still
pending for invoice
Step4 select each challan for a separate billing and save the voucher
Why is there a mismatch between the invoice amount and credit note amount, and how can I resolve it?
There can be a mismatch between the invoice amount and credit note amount due to various reasons such as
Step 1 : Incorrect data entry, missing credit note entries, or adjustments made to the wrong invoices.
Step 2 : To resolve this, you can review and correct any data entry errors, ensure that all credit note entries are properly recorded, and adjust the credit note against the correct invoice. It is also recommended to reconcile the sales register and GST reports to identify any discrepancies and make necessary adjustments.
How do I handle refunds to customers in BUSY? What steps do I need to take?
To handle refunds to customers in BUSY, you need to create a credit note for the customer and then adjust it against the original invoice.To enter Credit note you can follow some steps:
Step 1: Go to Transaction and then click on Credit Note Without item
Step 2: Now click on Add option and enter all details.
Step 3: Select GST Nature as issue credit note against sale and then enter journal entry.
Step 4: During saving process adjustment window will be prompted and enter all details with original invoice no. and save the voucher.
How to enter GST rates in BUSY during sale entry?
In Sale Voucher, Select the Sale Purc Type fo Local, Central,Export, Import, Stock transfer and SEZ. as per your requirement.
Sale Purc Type
Single Tax Rate: It is used to charge tax at voucher level, where all items belongs to single tax Rate.
Itemwise Tax Rate: It is used to charge tax at Item level.
TaxInclusive Tax Rate: It is used to charge tax at Item Level and tax value is already included in item price.
Multi Tax Rate: It is used to charge tax at voucher level, where items belongs to different tax rate.
How do I show installation charges for services like CCTV installation?
To show the installation charges can be recorded in the journal entry. You have to pass the registered expensde B2B entry, then you have to mention the tax account also in the voucher.
Pls follow the below steps :
Step 1: Click on Transactions
Step 2: Then Journal
Step 3: Then Add
Step 4: Select the GST Nature as registered expense B2B
Step 5: Then pass the entry as DEBIT the installation charges expense account in which GST should be applicable and Tax category in the expense master, DEBIT the tax account and CREDIT the party.
Can I create a new item for an expense? How do I do it?
To can pass the expense entry through purchase voucher as an Item.
Pls follow the below steps for Expense as an item :
Step 1: Click on Administration Then Masters
Step 2: Then Item and click on Add and enter the Item name as expense
Step 3: In the left side,There is a option of specify purchase account then choose specify here and mention the expense account.
Step 4: On the Right bottom side, You have to enable the dont maintain stock balance option so that the stock will not get maintain and save it.
Payments are not going through in BUSY. What should I check?
To post payment voucher in BUSY , you can follow the below steps:
Step 1: Go to transaction then payment and select add
Step 2: Mention date and nature of transaction
Step 3: Select party to whom you are making payment in debit then mention cash or bank in credit
Step 4: Check group of master should be cash or bank to show in credit side in voucher
Step 5: then save voucher
By following these step you can post payment in BUSY.
How can I retrieve the voucher number for a specific sale?
To retrieve the voucher number for a specific sale, you can follow these steps:
Step 1: Go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note).
Step 3: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 4: To adjust the rate difference in sale, Cr. Note(w/o Items).
Step 5: After selecting the voucher, click on Add and fill in the required details such as Date, voucher no., GST Nature, etc.