Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

What is the correct way to record customer payments in BUSY?

The correct way to record customer payments in BUSY is to go to :
Step 1 : CLick on transactions
Step 2 : Payments section
Step 3 : Add new
Step 4 : And select the option to add a new payment.
Step 5 : Then, enter the necessary details such as voucher series, date, and voucher number.
Step 6 : Finally, make the debit/credit entry to record the payment.

Is there a specific procedure to made payment entry for gst amount in BUSY?

To post payment voucher for gst amount in BUSY, follow these steps:
Step 1: Go to transaction section then click on payment
Step 2: Click on add then specify the voucher number, date, series and select GST payment to government in gst nature field.
Step 3: Post accounting entry for gst payment then select regular payment in gst payment type, specify period ending, challan number, bank name and bank code then save the voucher.

How to generate an invoice with a past or future date in BUSY?

To generate an invoice with a past or future date in BUSY, Follow these steps : 
Step 1: Go to Transactions menu.
Step 2: Then select the voucher type and add the voucher.
Step 3: Enter the date accordingly.
Important Note : BUSY user should have the license of BUSY to do the entries. In demo mode user can only do the entries for 30days trial only.

How to pass the credit and debit note voucher in BUSY?

To pass the credit and debit note voucher in BUSY, we can pass Purchase Return and Sales Return with item. Debit and Credit note against Sales and Purchase can pass without item.
Please follow the below steps:
Step 1: Click on transactions and debit note w/o Items or credit note w/o Items
Step 2: Then add and specify the gst nature details and mention the required debit and credit account details then save it.

How do I correct wrong entries made while recording payments?

To correct wrong payments enteries in BUSY, you can follow these steps:
Step 1: Open your company, then go to the Transactions tab and select Payment.
Step 2: Click on Modify and select the voucher no. that you want to change.
Step 3: Make necessary changes and save again.
Step 4: You can also open that voucher from the list of vouchers or from related ledger.
Note: Take backup of your data before making any changes.

How to take the data backup?

You can take the data backup from the below Steps :
Step 1: Click on Company Menu
Step 2: Then Backup Data
Step 3: Select the company for which you want to take the backup
Step 4: Then Mention the company Username and Password
Step 5: Select the Financial Year for which you want to take the data backup for particular financial year or for all financial year.
Step 6: Then specify the backup folder path.

Validate customer's GSTIN status from BUSY.

To validate customer GSTIN from BUSY you can follow the steps 
Step1 Go to administration menu aand click on master
Step2 Click on account and then modify
Step3 open the customer name and click on validate GSTIN
Step4 after validation if its showing properly then save and if you want to
update the GSTIN details in BUSY then click on Update back and quite then save

Showing wrong location instead of customer location in BUSY . how to fix it ?

To modify or fix customers wrong location in BUSY follow 
the steps
Step1 Go to transaction menu and click on sale invoice
then click on modify
Step2 search the voucher number for which you want to modify
Step3 select the party name and press alter plus M together to
modify the customer location
Step4 modify the location and save then save the voucher again

How can I enter a receipt voucher if the balance is showing less in the ledger report?

To enter a receipt voucher if the balance is showing less in the ledger report, you can follow these steps:
Step 1: Open your company and go to the Transaction menu then select the Receipt option.
Step 2: Click on add option and enter the date and set the GST nature as Not Applicable if you want it to have only an accounting effect.
Step 3: Pass the accounting entry then save the voucher.

How can I delete an advance receive voucher to be able to ignore it in the software?

Here are some steps to delete an advance receive voucher in BUSY,
Step 1: Go to Transaction Menu .
Step 2: Select the Receipt Voucher Type .
Step 3: Choose Modify option
Step 4: enter advance receipt voucher number and date .
Step 5: Click on Ok and open it.
Step 6: Press F8 to Delete the receipt .
Step 7 : Click on Delete .
Note : take Before Delete the voucher.