Frequently Asked Questions

If you want to record payments against invoices, you can add Payment Voucher by using below steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and click on Payment.
Step 2: Click on Add and mention the neccessary details such as date, voucher no, and adjust the bill references of invoices ( if required) and save the transaction.

To Verify accounts with parties and customers, you can follow these steps:
Step 1: Ensure you have enterd correct party address in account master.
Step 2: Ensure you have enterd correct pin code in account master.
Step 3: Makesure you have mentioned correct GST number. 
Step 4: Checking the account ledger and register for credit and debit amounts.
Step 5: Confirming the validity of invoices and bills generated for GST-registerd parties.

To adjust or amend entries in BUSY, Here's a general guide on how to do this please follow the steps : Step 1: Find the entry you want to adjust or amend.
 Step 2; go to the Journal Entry section.
 Step 3: modify entry details such as dates, amounts, accounts, descriptions, and more.
 Step 4: After making the necessary adjustments, save the changes to update the entry.

Adjusted the purchase and sales but still see incorrect figures,Here's a step-by-step guide to help you address this issue:
 Step 1: Review your sales and purchase transactions
 Step 2: Confirm that your tax Category , tax rates, and other tax-related configuration in BUSY 
 Step 3: modify the sales transactions with incorrect tax calculations that need correction
 step 4: recalculate Tax Amounts
 Step 5: Save the voucher

If the issue occur related item not showing on the Bill entry ,please follow the below steps : 
Step 1: Go to  transaction menu and modify the Invoice .
Step 2: Re-enter the same item entry in invoice. 
Step 3: Modify Item master from the invoice and resave it . 
Step 4 : If issue still persiste run Regenrate master Help files from the House keeping menu. 

The procedure for creating an additive or subtractive bill sentry in transaction,please follow below steps : 
Step 1: Go to transaction Menu.
Step 2: Add sales Invoice 
Step 3: Select and fill the all details in voucher Entry
Step 4: In the Bill sundry option ,for recording additional expenses or charges not directly related to inventory.To add specific charges or amounts to the transaction
Step 5: Save the Voucher . 

If you want to add or update Bank transaction in BUSY, you can follow these steps: 
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and click on Payment / Receipt / Contra.
Step 2: After selecting voucher type click on Add and mention the neccessary details such as date, voucher no, amount, etc and save the transaction.

The GST amount different between the bill amount and the sale register,Here's a step-by-step guide to help you address this issue:
 Step 1: Review your sales transactions
 Step 2: Confirm that your tax Category , tax rates, and other tax-related configuration in BUSY 
 Step 3: modify the sales transactions with incorrect tax calculations that need correction
 step 4: recalculate Tax Amounts
 Step 5: Save the voucher

If you are not able to resave the payment and receipt voucher then follow the below steps.
Step 1: Make sure that you should have modify user rights to save the voucher.
Step 2: If you are using the approval feature and you dont have approval rights then will not be able to modify it.
Step 3: Once the voucher is audited then super user has rights to modify it.

To change the commission entry which is posted through Commission Calculation report, you need to modify that journal voucher by using these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select Journal Voucher and click on List.
Step 3: Enter the date ragne and open the list then enter on that voucher you want to modify.
Step 4: Make the necessary changes then save that voucher.