Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the process for verifying accounts with parties/customers?

To Verify accounts with parties and customers, you can follow these steps:
Step 1: Ensure you have enterd correct party address in account master.
Step 2: Ensure you have enterd correct pin code in account master.
Step 3: Makesure you have mentioned correct GST number.
Step 4: Checking the account ledger and register for credit and debit amounts.
Step 5: Confirming the validity of invoices and bills generated for GST-registerd parties.

How do I adjust or amend entries in BUSY?

To adjust or amend entries in BUSY, Here's a general guide on how to do this please follow the steps : Step 1: Find the entry you want to adjust or amend.
Step 2; go to the Journal Entry section.
Step 3: modify entry details such as dates, amounts, accounts, descriptions, and more.
Step 4: After making the necessary adjustments, save the changes to update the entry.

I need to modify how some expense accounts are tagged in the accounting software. How can I change the tagging for specific accounts?

To change the tagging of specific expense account in BUSY you need to follow the steps 
Step1 Go to administration menu and click on master
Step2 Click on account and then click to modify
Step3 search the account name and enter then change the account group as Expense and
mention other details like gst applicable or not and sac code etc then save

What should I do if I am in doubt about handling credit and debit notes in the BUSY?

If you are in doubt about handling credit and debit notes in the BUSY, you can concern with your accountant or CA for more clarification on this. Further both vouchers is used to make adjustement towards to your sales and purchase transactions.
Credit Note: It is generate against the sales invoice to reduce its value.
Debit Note: Is is generate against the purchase invoice to reduct its value.

Why does it show Cant change because when trying to enter opening balance for a bank account?

If you are not able to change the opening of bank account then check the below steps.
Step 1: Make sure that you data should not be frozen.
Step 2: If it is not the beginning year then you will not be able to change the opening balance, For that you have to split the financial year.
Step 3: You should have modification rights to change the opening balance.

Editing and correcting invoice dates entered incorrectly earlier this month in BUSY. Steps for correction.

To editing and correcting invoice dates entered incorrectly earlier this month in BUSY 
you need to follow the steps
Step1 Go to transaction menu and click on sale
Step2 click on list and select the date range on which you want the modification then click ok
Step3 select the vouchers one by one and enter then make the changes you required and save

How do I select a cost center when making a payment in BUSY?

To select a cost center when making a payment in BUSY:
1. Access the payment entry screen.
2. Ensure that Cost Centre is enabled in the BUSY Company and also for the Account you are selecting.
3. After entering the Account name and debit/credit amount, choose the appropriate Cost Center from the dropdown menu
4. Then allocate the amount to the required Cost Center's and then save the voucher.

The item number is missing from the sale, how can I add it?

To add Item number 7318 to the sale you should follo the steps 
1 Go to transaction menu and click on sale
2 click on modify and search the sale invoice and open it
3 now click on item details and add the 7318 item from list of item and fill other details
like quantity rate amount and apply tax and save the voucher again

Will my previous entries be affected if I turn off the single-entry option?

The process of single entry option in BUSY , please follow the steps:
Step 1: In the BUSY , Sale and Purchase in the single entry mode .
Step 2: In the single entry mode no need to specify the Debit and Credit seprately.
Step 3: Once Single Entry system turn off you can't change the vouchers . and can't change turn off the entry mode.

How do I properly record journal entries and adjustments in the software?

To properly record journal entries and adjustments in the software, you can use the journal voucher option and select the appropriate account heads and amounts. Make sure to enter the correct date and narration for the entry. For adjustments, you can use the same process and select the accounts to be adjusted and the amount to be adjusted. Double-check all entries before saving to ensure accuracy.
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