Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the process to add a Joutnal voucher in BUSY ?

To add a journal voucher in BUSY you need to follow the steps 
1 Go to transaction menu and click on Journal
2 then click on add option and fill the details of series date voucher number
3 after that select GST nature for which you want to generate Journal voucher
4 add the Debit credit account and its amount then save

How do I enter expenses in the journal for GST reporting?

To post registered expense in BUSY, follow these steps:
Step 1: Go to transaction section then click on journal voucher type
Step 2: Select the Add tab, then specify the voucher series, date, voucher number, and choose the registered expense option in GST nature.
Step 3: Post the accounting entry with tax . A window will appear for gst details, update the details for same and save the invoice.

How to record cheque receipt against invoice in BUSY

If you want to record cheque received against invoices in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Receipt Voucher and click on Add to record the expense.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, Bank Account, etc. in the selected voucher.

How do I enter an interest payment in BUSY?

To enter an Interest payment voucher in BUSY you need to follow the steps 
1 go to transaction menu then click to payment and click to add
2 then fill the series date and voucher number select gst nature as not applicable
3 debit the Interest payment amount and credit the bank or cash and save
4 need to ensure interest payment ledger should be under expense indirect

Modify or delete an invoice entered wrongly in BUSY.

To modify or delete an invoice entered wrongly in BUSY you need to follow the steps 
Step1 Go to transaction menu and select the voucher type then click on list
Step2 select the date range and ok then select the voucher you want to modify or delete
Step3 press F8 or delete key to delete voucher or make changes if required then save

Can I change the customer name on the receipt?

To change the customer name on the receipt, you need to modify the receipt voucher by using these steps:
Step 1: Go to transactions menu then select receipt voucher.
Step 2: Click on modify and can change the account name then resave it.
Step 3: If you want to change name of existing customer then press ALT+M on customer name and after opening it modify the name then resave.

When generating an invoice, I am asked for a receiptance PIN code but I don't know where to find it. What is this PIN code and how can I get it for my transactions?

To get the pincode of receiptance you can follow the steps. 
Step 1. You can check the pincode in party master.
Step 2. IF you did not filled the pin code in party master then you can validate the gstin and can find the pincode.
Step 3. If your party is unregistered then you can ask to your party about their pincode.

I made multiple advance entries for employees in one voucher in BUSY. Now I am getting an error that says "more than one deductee not allowed". How can I fix this?

In BUSY, you have the option to adjust multiple advances while calculating salary. However, if you are creating a TDS calculation voucher, you should select only one party at a time. Otherwise, you will get an error message saying “More than one deductee A/c is not Allowed”. This is because TDS is enabled in each party and the voucher can only handle one deductee account.

How do I record payments from customers in BUSY?I am getting an error while generating invoice. How do I resolve it?

If you want to record payment received from customers in BUSY, you can follow these steps:
Step 1: First, open your company and go to Transaction.
Step 2: Choose the Receipt Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Party, Amount, etc and save the transaction.
Further provide more details what error you are getting while generating invoice in BUSY.

How do I correct an entry that has been debited when it should have been credited or vice versa?

To correct an entry that has been debited when it should have been credited or vice versa in BUSY, you need to modify that voucher by using these steps:
Step 1: Go to transactions menu then select the voucher in which you have made mistake.
Step 2: Click on modify then enter the voucher series , number and after opening it make changes then save it again.
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