Frequently Asked Questions

In BUSY, you have the option to adjust multiple advances while calculating salary. However, if you are creating a TDS calculation voucher, you should select only one party at a time. Otherwise, you will get an error message saying “More than one deductee A/c is not Allowed”. This is because TDS is enabled in each party and the voucher can only handle one deductee account.

If you want to record payment received from customers in BUSY, you can follow these steps:
Step 1: First, open your company and go to Transaction.
Step 2: Choose the Receipt Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Party, Amount, etc and save the transaction.
Further provide more details what error you are getting while generating invoice in BUSY.

To correct an entry that has been debited when it should have been credited or vice versa in BUSY, you need to modify that voucher by using these steps:
Step 1: Go to transactions menu then select the voucher in which you have made mistake.
Step 2: Click on modify then enter the voucher series , number and after opening it make changes then save it again.

To find details of a hidden or not visible entry, you can try the following steps:
Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters.
Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. 
Step 3: Check Voucher approval reports , may be entries are not approved . 

If you received payment from the same party on different dates then you need to create seperate receipt voucher on each date. To know how to enter receipt voucher follow the below steps:
Step 1: Go to transactions menu then select receipt voucher and click on add.
Step 2: Enter the required details such as date, voucher number, debit and credit account with relevant amount then save.

For pass advance Receipt entry follow these steps:
step 1: Go in administration then go in configuration
step 2: Go in Features/options then go in Gst/vat 
step 3: Enable tax on advance receipt
step 4: Go in transaction then go in receipt 
step 5: Click on add voucher and take Gst nature advance Receipt
step 6: Pass voucher and mention detail reference number and tax rate and save voucher.

To modify bill in the BUSY , please follow below steps : 
Step 1: Go to transaction menu. 
Step 2 : Select particular voucher types like sale or Purchase. 
Step 3 : Click on sale/ Purchase.
Step 4: select Modify option.
Step 5 : entrer Voucher No and Date. 
Step 6 : And Click on the ok 
Step 7 : Modifythe bill and save the same . 

If you are seeing previous year sales in BUSY and want to delete it then follow the steps 
1 you can change the date range for not showing the previous year data 
2 if you want to delete the previous year sale then go to previous year by pressing F11 key 
and from list of sale voucher you delete by selecting all and pressing F8

To find details of a hidden or not visible entry, you can try the following steps:
Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters.
Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. 
Step 3: Check Voucher approval reports , may be entries are not approved . 

If you want to record advance payment received from customers in BUSY, you can follow these steps:
Step 1: First, open your company and go to Transaction.
Step 2: Choose the Receipt Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc.
Step 4: If you want to pay tax on advance receipt then select GST nature as Advance Receipt.