Frequently Asked Questions

To find details of a hidden or not visible entry, you can try the following steps:
Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters.
Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. 
Step 3: Check Voucher approval reports , may be entries are not approved . 

If you received payment from the same party on different dates then you need to create seperate receipt voucher on each date. To know how to enter receipt voucher follow the below steps:
Step 1: Go to transactions menu then select receipt voucher and click on add.
Step 2: Enter the required details such as date, voucher number, debit and credit account with relevant amount then save.

For pass advance Receipt entry follow these steps:
step 1: Go in administration then go in configuration
step 2: Go in Features/options then go in Gst/vat 
step 3: Enable tax on advance receipt
step 4: Go in transaction then go in receipt 
step 5: Click on add voucher and take Gst nature advance Receipt
step 6: Pass voucher and mention detail reference number and tax rate and save voucher.

To modify bill in the BUSY , please follow below steps : 
Step 1: Go to transaction menu. 
Step 2 : Select particular voucher types like sale or Purchase. 
Step 3 : Click on sale/ Purchase.
Step 4: select Modify option.
Step 5 : entrer Voucher No and Date. 
Step 6 : And Click on the ok 
Step 7 : Modifythe bill and save the same . 

If you are seeing previous year sales in BUSY and want to delete it then follow the steps 
1 you can change the date range for not showing the previous year data 
2 if you want to delete the previous year sale then go to previous year by pressing F11 key 
and from list of sale voucher you delete by selecting all and pressing F8

To find details of a hidden or not visible entry, you can try the following steps:
Step 1: Check for the filters in report ,There might be options to filter entries based on dates, parties, or other parameters.
Step 2 : Check Audit trail report the entries are modified, cancelled or deleted. 
Step 3: Check Voucher approval reports , may be entries are not approved . 

If you want to record advance payment received from customers in BUSY, you can follow these steps:
Step 1: First, open your company and go to Transaction.
Step 2: Choose the Receipt Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc.
Step 4: If you want to pay tax on advance receipt then select GST nature as Advance Receipt.

To mention RTGS mode for receipts in BUSY follow the below steps : 
Step 1: Go to Transaction menu and then select Receipt Voucher
Step 2: And then click on the Modify the Entry - DEBIT the Cash or Bank Account and CREDIT the Party Account
Step 3: Add instrument details in column like RTGS,NEFT etc.
Step 4: Chect the bil by billadjustment details and resave the voucher. 

To enter freight charges or forwarding expenses in the BUSY software, you should follow 
the steps below:
Step 1: Click on the "Transaction" menu.
Step 2: Select "Journal" and then choose the "Add" option.
Step 3: Debit the freight and forwarding charges account and credit it to Cash or Party
account. If any of these ledgers are not yet created, you can create them by clicking on
the F3 option.

If you want to record Receipts & Payments in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Receipt or Payment Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher and save the transation.