Frequently Asked
Questions

Q: How to separate advance payments in BUSY

BUSY does not have a specific option to indicate advance payment in the payment voucher. However, You can either mention advance in the narration field of the payment voucher or can create an advance bill reference for the payment voucher. Now when open any report you can seperate the advanced payment by the narration field.

Q: I want to manually enter a journal entry for the IGST tax amount that needs to be paid. What is the process to do this in BUSY?

To record a journal entry for IGST tax in BUSY, you need to follow these steps: Step 1: Go to Transaction menu and select Journal. Step 2: Click on Add and enter Date, and GST Nature should be GST Payment to Government. Step 3: Debit your IGST account head. Step 4: Credit the payment mode.

Q: I'm unable to record payments received from customers in BUSY. It doesn't allow me to enter the payment details. What is the right way to log payments?

To record payments received from customers in BUSY, you need to create a receipt voucher. Please fidn the below steps to add the receipt voucher in BUSY. Step:1 Go to Transaction Step: 2 Add Receipt Voucher Step: 3 Enter all required details with Customer details Step: 4 Save receipt voucher By this way you can add payment receipt by customer.

Q: I am unable to enter the tax payment entry for the tax I have already paid. How can I record this payment in BUSY?

To record tax payment entry in BUSY, you need to follow these steps: Step 1: Go to Transaction menu and select Journal / Payment voucher. Step 2: Click on Add and enter Date, and GST Nature should be GST Payment to Government. Step 3: Debit your tax account head. Step 4: Credit the payment mode.

Q: I purchased a dye last year. How do I reflect this in the current year's balance sheet under plant and machinery?

If you have purchase a dye in the last year, then you can show that one in current year's Balance Sheet by recording a journal or purchase voucher. You can also pass the voucher in last year and change the financial year with new & change master to update the balance in current financial year.

Q: How can i resolve the problem if adjustment window will not appear on the screen while creating a payment voucher?

If adjustment window will not appear while creating a payment voucher, please check below steps: Step1: Make sure to enable bill by bill option as Y in the party master. Step2: If bill by bill option is enabled from the party master then it is possible that bill reference might not be generated for the specific party.

Q: How do I adjust payments from the previous financial year in the current year in BUSY

You can adjust payments from the previous financial year in the current year in BUSY software, because at time change financial year, it will carry the previous year balance of party in current year When you will enter any payment transaction, bill reference window will openn and you can adjust last year bill references there

Q: Where should i record if receive the amount credited by the party in my bank?

If you received amount from party in your bank account then you can record receipt voucher by using these steps: Step 1: Go to transactions menu then select receipt voucher and click on add. Step 2: Enter the required details such as date, voucher number, debit your bank account and credit the party with amount then save.

Q: What should I do if there is a very small (- rupee) difference causing issues?

Here are steps you can take to address such minor issue: Step 1: Rounding errors are a common cause of minor mismatch Step 2: Double-check data entry for all transactions. Step 3: Ensure that amounts, dates, and other details are accurately entered. Step 4: Reconcile bank accounts Step 5: make a manual adjustment to correct the balance

Q: Why don't I have the option to select cost centers when making payments in BUSY?

The option to select cost centers when making payments in BUSY could not be displayed due to several reasons 1. Permission Issue 2. Cost Centre feature not enabled 3. Cost Centre feature not enabled for the account If the issue persists after checking these factors, consider reaching out to 24/7 BUSY's customer support 8282828282 for further assistance.

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How to separate advance payments in BUSY

BUSY does not have a specific option to indicate advance payment in the payment voucher. However, You can either mention advance in the narration field of the payment voucher or can create an advance bill reference for the payment voucher. Now when open any report you can seperate the advanced payment by the narration field.

I want to manually enter a journal entry for the IGST tax amount that needs to be paid. What is the process to do this in BUSY?

To record a journal entry for IGST tax in BUSY, you need to follow these steps:
 Step 1: Go to Transaction menu and select Journal.
 Step 2: Click on Add and enter Date, and GST Nature should be GST Payment to Government.
 Step 3: Debit your IGST account head.
 Step 4: Credit the payment mode.

I'm unable to record payments received from customers in BUSY. It doesn't allow me to enter the payment details. What is the right way to log payments?

To record payments received from customers in BUSY, you need to create a receipt voucher. 
Please fidn the below steps to add the receipt voucher in BUSY.
Step:1 Go to Transaction
Step: 2 Add Receipt Voucher
Step: 3 Enter all required details with Customer details
Step: 4 Save receipt voucher
By this way you can add payment receipt by customer.

I am unable to enter the tax payment entry for the tax I have already paid. How can I record this payment in BUSY?

To record tax payment entry in BUSY, you need to follow these steps:
 Step 1: Go to Transaction menu and select Journal / Payment voucher.
 Step 2: Click on Add and enter Date, and GST Nature should be GST Payment to Government.
 Step 3: Debit your tax account head.
 Step 4: Credit the payment mode.

I purchased a dye last year. How do I reflect this in the current year's balance sheet under plant and machinery?

If you have purchase a dye in the last year, then you can show that one in current year's Balance Sheet by recording a journal or purchase voucher. You can also pass the voucher in last year and change the financial year with new & change master to update the balance in current financial year.

How can i resolve the problem if adjustment window will not appear on the screen while creating a payment voucher?

If adjustment window will not appear while creating a payment voucher, please check below steps:
Step1: Make sure to enable bill by bill option as Y in the party master.
Step2: If bill by bill option is enabled from the party master then it is possible that bill reference might not be generated for the specific party.

How do I adjust payments from the previous financial year in the current year in BUSY

You can adjust payments from the previous financial year in the current year in BUSY software, because at time change financial year, it will carry the previous year balance of party in current year
 When you will enter any payment transaction, bill reference window will openn and you can adjust last year bill references there

Where should i record if receive the amount credited by the party in my bank?

If you received amount from party in your bank account then you can record receipt voucher by using these steps:
Step 1: Go to transactions menu then select receipt voucher and click on add.
Step 2: Enter the required details such as date, voucher number, debit your bank account and credit the party with amount then save.

What should I do if there is a very small (- rupee) difference causing issues?

Here are steps you can take to address such minor issue:
Step 1: Rounding errors are a common cause of minor mismatch
Step 2: Double-check data entry for all transactions. 
Step 3: Ensure that amounts, dates, and other details are accurately entered. 
Step 4: Reconcile bank accounts 
Step 5: make a manual adjustment to correct the balance

Why don't I have the option to select cost centers when making payments in BUSY?

The option to select cost centers when making payments in BUSY could not be displayed due to several reasons
1. Permission Issue
2. Cost Centre feature not enabled 
3. Cost Centre feature not enabled for the account 
If the issue persists after checking these factors, consider reaching out to 24/7 BUSY's customer support 8282828282 for further assistance.

Frequently AskedQuestions