Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Where we can post bank deposit and withdrawal from bank entries in BUSY?

To post bank deposit and withdrawal amount in BUSY, follow the below steps:
Step 1: Go to transaction section then click on contra voucher.
Step 2: Select add option and then specify the voucher number, date, series in header part.
Step 3: Now, Mention the accounting entry for withdrawal or deposit amount in Bank and save the entry.

Is it necessary to enter a item return while generating a credit note?

No, it is no necessary to enter a item return while generating a credit note in BUSY. When your customer return goods then you need to add sales return (credit note) voucher with item details but if you want to pass for only rate difference then you need to add credit note (w/o items) voucher.

Some expenses are missing from my balance sheet. How can I add them?

To add missing expense in balance sheet you need to follow the steps 
1 ensure the the expense voucher you entered its have the proper ledger tagging
2 the expense ledger group should be expense indirect or direct
3 in voucher Expense ledger should be on debit and cash or bank should be on credit

How can I cancel a debit note in BUSY Accounting Software?

To cancel a debit note voucher in BUSY the follow the below steps.
Step 1: Click on transactions and then debit note without items
Step 2: Then modify and mention the voucher number which you want to delete it. in the voucher click on cancel button to cancel it or can use control + x shortcut key.

Can you help me with making payments to multiple parties?

To add payment voucher for multiple parties in BUSY, follow the below steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select payment voucher and click on add.
Step 3: Enter the required details such as date, voucher number, debit all the parties and credit the bank or cash account with amount then save.

How to enter GST number in transactions in BUSY?.

To enter GST Number in transaction in BUSY You need to follow the steps 
1 Open the transaction from list of voucher
2 select Party from party name option and press alter and M together to modify party master
3 after opening of party master go to GSTIN and enter gst number

How to separate advance payments in BUSY

BUSY does not have a specific option to indicate advance payment in the payment voucher. However, You can either mention advance in the narration field of the payment voucher or can create an advance bill reference for the payment voucher. Now when open any report you can seperate the advanced payment by the narration field.

When generating an invoice, I am not able to select the correct state for the party. The state is showing as the same as my company's state. how to change it.

To modify the State you can follow the steps. 
Step 1. In window place the cursor on state field
Stpe 2. Now through drop down you can select the state.
Step 3. If state is not showing then you can create the state.
Through this process you can modify state

I'm trying to record a large journal entry in BUSY but it won't let me save it for some reason. What am I doing wrong?

Please provide details on potential errors that might occur when saving a journal entry. Additionally, examine the following aspects:
1.Confirm that the selected GST nature is correct.
2.Cross check the accounting entries posted in the journal voucher.
3.Verify that the GST details in the GST adjustment window are accurate.
4.Ensure that the debit and credit amounts are equal.

I entered a post-dated check in BUSY but it's not showing up correctly. How can I fix this?

To make changes in Post Dated cheque voucher then follow the steps:
Step 1: Go to Transaction menu
Step 2: Then click on voucher option
Step 3: Then click on modify option
Step 4: Then open voucher in modify mode and made the changes
Step 5: Then save the voucher by click on save button
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