Frequently Asked Questions

If Item belongs to different tax rate then you have to use the multi rate sale purchase type of local or central as per your requirement in the voucher entry. Then apply the tax through F4 shortcut key in the bill sundry. Make sure that the tax category should be define in the item master.

To fix errors with invoices quantity or value showing as 0 in BUSY you need to follow the 
steps 
1 go to administration menu and click on configuration 
2 click on voucher series configuration and select sale and its series 
3 click on voucher configuration 
4 disable Zero value validation if its enable and save

To record a cash deposit to bank entry in BUSY, you need to follow these steps:
Step 1: Open your company, then go to Transaction.
Step 2: Select Contra and click on Add.
Step 3: Enter all the necessary details such as Date, Vch No, Debit the bank account and Credit the cash account and amount then save.

To post bank deposit and withdrawal amount in BUSY, follow the below steps:
Step 1: Go to transaction section then click on contra voucher.
Step 2: Select add option and then specify the voucher number, date, series in header part.
Step 3: Now, Mention the accounting entry for withdrawal or deposit amount in Bank and save the entry.

No, it is no necessary to enter a item return while generating a credit note in BUSY. When your customer return goods then you need to add sales return (credit note) voucher with item details but if you want to pass for only rate difference then you need to add credit note (w/o items) voucher.

To add missing expense in balance sheet you need to follow the steps 
1 ensure the the expense voucher you entered its have the proper ledger tagging 
2 the expense ledger group should be expense indirect or direct 
3 in voucher Expense ledger should be on debit and cash or bank should be on credit

To cancel a debit note voucher in BUSY the follow the below steps.
Step 1: Click on transactions and then debit note without items
Step 2: Then modify and mention the voucher number which you want to delete it. in the voucher click on cancel button to cancel it or can use control + x shortcut key.

To modify the State you can follow the steps. 
 Step 1. In window place the cursor on state field 
 Stpe 2. Now through drop down you can select the state. 
 Step 3. If state is not showing then you can create the state. 
 Through this process you can modify state

Please provide details on potential errors that might occur when saving a journal entry. Additionally, examine the following aspects:
1.Confirm that the selected GST nature is correct.
2.Cross check the accounting entries posted in the journal voucher.
3.Verify that the GST details in the GST adjustment window are accurate.
4.Ensure that the debit and credit amounts are equal.

To make changes in Post Dated cheque voucher then follow the steps:
Step 1: Go to Transaction menu 
Step 2: Then click on voucher option 
Step 3: Then click on modify option 
Step 4: Then open voucher in modify mode and made the changes 
Step 5: Then save the voucher by click on save button