Frequently Asked Questions

To resolve the issue of payment modes not displaying correctly in receipts in BUSY, you can check the settings for payment modes in the software. Make sure that the correct payment modes are selected and configured properly. If the issue persists, you can contact the customer support of BUSY for further assistance.

To add credit note for rate difference in BUSY, follow these steps:
Step 1: Go to transaction section then click on credit without item
Step 2: Choose add tab then specify the voucher series, date, voucher number, GST nature in header of invoice.
Step 3: Post accounting entry for rate difference then save the voucher.

To update zero as closing balance of particular account in previous year, you can post journal voucher to made adjustment by follow these steps:
Step 1: Go to transaction section then click on journal voucher.
Step 2: Click on add then specify the voucher series, date, number and then post accounting entry for same.

If the adjustment reducing the total amount properly in BUSY then follow the below steps.
Step 1: Make sure you have pass the correct voucher entry. The entry should be DEBIT the GST output account and CREDIT the GST Input account.
Step 2: Ensure that to pass the entry at the end month date.

To add the payment voucher in double entry mode from single entry then you need to follow the below steps.
Step 1: Go to administration and then configurations
Step 2: Then features and options and click on accounts tab, here untick the option single entry system for receipt and payment vouchers then save it.

If you received payments from customers and want to record in BUSY, you can follow these steps:
Step 1: Open your company then go to the Transactions menu.
Step 2: Select Receipt and click on Add.
Step 3: Enter all the required details such as Date, Voucher No. , amount, etc and save the voucher.

Here is the  suspense entry show up in your voucher, please check following steps : 
Step 1: If there's a mistake in the accounting balances to adjust the mistakes need to make suspense entries.
Step 2: Adjusting entries with suspense entries  at the end of an accounting period to reconcile accounts

To post an entry related to purchase BUSY,, you can post journal entry by following these steps:
Step 1: Go to transaction section then click on Journal voucher type
Step 2: Select the add option then mention then voucher date, voucher number, gst nature , post accounting entry for same and save the invoice.

You can create accounting voucher with Gst compliance protocols: 
Step 1: Go to transaction Menu
Step 2: Click on journal voucher
Step 3: Then click on ADD button
Step 4: Then, You have selected the GST nature to comply with the portal as per your requirement and these invoices are appearing in the GST report

If the party is not showing during the voucher entry then check the below steps.
Step 1: make sure that party group should be under sundry debtors or sundry creditors.
Step 2: If you have selected the party under sub group then after the data backup run regenerate master help files from housekeeping menu.