Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Accounting.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

Is it necessary to calculate tax on the net bill value?

It depends on the tax regulations and laws in your country. In some cases, tax is calculated on the net bill value, while in others it may be calculated on the gross bill value. It is important to consult with tax consultant or CA for the  correct method of tax calculation.

How do I enter entries for extra reward in the software?

You can create reward as an account and then pass the entry in journal voucher. To create account and pass entry follow these steps:
Step 1: Go to administration then masters.
Step 2: Click on account and then add reward account with details as required.
Step 3: In transactions go to journal voucher entry.

How can i post credit/debit note without item in BUSY?

To post credit/debit note without item in BUSY follow these steps:
Step 1: Go to transaction
Step 2: Select Cr. Notes (w/o item) or Dr. Notes (w/o items) as per requirement and click on Add tab
Step 3: Select the GST nature and post the accounting entry then save the voucher.

How can i post credit note without item in BUSY?

To post credit note without item in BUSY, you can follow the below steps:
Step 1: Go to transaction section then click on credit note without item
Step 2: Choose add tab then specify the voucher series, date, voucher number, GST nature in header of invoice.
Step 3: Post accounting entry then save the voucher.

How to go to master in BUSY?.

To create master in BUSY you should follow the steps 
1 Open the company where you want to add master
2 Go to Administration menu and click on master
3 select the master type and click on add
4 then fill the required details in master and save

I need to account for income from storage services provided to a customer. How should I create the debit note for this income correctly in the software?

To make a debit note for income from storage services provided to a customer please follow these steps:
Step 1: Go to transactions menu
Step 2: Then select debit note
Step 3: Afterwards click on add button to create debit note and specify the correct details and save the voucher

How can I resolve the issue of the software asking "against whom are you making the payment" when trying to make a payment?

The software never says against whom you are making the payment. You can pass the payment voucher in BUSY.
Step 1: Click on Transaction
Step 2: Then Payment
Step 3: Then Add
DEBIT the party master from whom you are paying the amount and CREDIT the cash or bank account.

I need to adjust or edit a payment that has already been made in BUSY. What is the process to do this?

To edit the payment entry in BUSY, follow these steps: 
Step 1: Go to transaction section then click on payment voucher type.
Step 2: Choose the modify option then access the relevant payment voucher in modify mode.
Step 3: Now, Make the necessary changes then save the voucher.

I am unable to find the option to make a journal entry for a credit/debit note. Where can I find this option?

To make a journal entry for debit and credit note please follow these steps: 
Step 1: Go to transactions menu
Step 2: Then select debit note or credit note without item
Step 3: Afterwards click on add button to create journal entry for debit note and credit note

What should I do if I have already made a sale without entering the serial number details in BUSY Accounting Software?

If you have made sales without entering the serial number details then you need to follow the below steps.
Step 1: Click on Transactions and Then Sales
Step 2: Then open the required voucher in modify mode and select the item in which you want to adjust the serial number then save it.
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