Frequently Asked Questions

To resolve the error message "should not be equal credit and debit in the creditors or debtors account" in BUSY, you need to ensure that the credit and debit entries in the creditor or debtor account are not equal. Check the transactions and make sure that the amounts are entered correctly.

To post credit or debit note without item in BUSY follow these steps:
Step 1: Go to transaction 
Step 2: Select Cr. Notes (w/o item) or Dr. Notes (w/o items) as per requirement and click on Add tab
Step 3: Select the GST nature and post the accounting entry then save the voucher.

To be able to select cost centers when making payments in BUSY, follow these steps
1. Enable Cost Center Feature in BUSY
2. Create the Cost Centre masters
3. Enable the Cost Centre feature for the Accounts 
3. Post the Vouchers
4. Drop-down can be displayed in your transaction to allocate the cost centre amount

The BUSY invoice generator may be creating inverted or flipped invoices randomly due to a software glitch or error. To fix this issue, it is recommended to contact the customer support team of BUSY for assistance. They will be able to provide specific troubleshooting steps or updates to resolve the problem.

Yes, you can update the GST rate for an item after it has been saved in the BUSY Accounting software.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Then Modify
Step 5: Then select the required item and update the tax category and save it.

To adjust the ledger balance in BUSY, you need to post payment voucher by follow these steps:
Step 1: Go to transaction section then click on payment
Step 2: Click on add then specify the voucher number, date, series, gst nature in header.
Step 3: Post accounting entry for payment and save the voucher.

In BUSY, a receipt and a payment differ in terms of which ledger is debited and credited. In a receipt voucher, the cash or bank account is debited, and the party account is credited. In a payment voucher, the cash or bank account is credited, and the party account is debited.

If you are getting an error code 5 while adding a new transaction then follow the below steps.
Step 1: Take the backup of your data
Step 2: Then do Reindex database from the housekeeping menu and check the incomplete voucher
Step 3: if still issue presists, Then send data to us on support@busy.in

If You wmade an excess tax payment & Want to adjust it against future tax liability: 
 1.In BUSY You Can Do the entry in Journal. 
 2.Take GST Natute as GST Tax Adjustment. 
 3.For Entry Contact with Your CA or Accountant. 
 4.You Can Also Contact With GST Portal.

To post a journal entry for a specific date you need to follow the steps 
 Step1 go to transaction menu and click on journal and click to add
 Step2 select the series and specific date you want and fill the voucher 
 entry with necessary ledgers and save the voucher