Frequently Asked Questions

To pass any adjustment entry in BUSY, you can pass journal voucher by using these steps:
Step 1: Open your company then go to transactions menu.
Step 2: Select journal voucher and click on add.
Step 3: Enter the required details such as date, voucher number, debit and credit account, amount, etc then save.

To make the tax inclusive on bills, Please follow below steps : 
Step 1: Go to transaction Menu 
Step 2: Select Voucher type . 
Step 3: And add voucher entry like Sales/Purchase.
Step 4: Choose the Sale/Purc Type for Local and Central-Tax Inclusive.
Step 5: The tax-inclusive price as per the item master.

If the payment has been received from the customer against sales, then we have to pass the receipt voucher.
Please follow the below steps:
Step 1: Click on transactions and then receipt 
Step 2: Then Add the entry where debit the cash or bank account and credit the party account then save it.

To link a credit note to the original sales invoice in BUSY you can follow the steps. 
 While saving credit note you will get the option of fill original invoice number. 
 Fill original sale invoice number in credit note. 
 Then your credit note will link with sale invoice.

You are unable to save payment voucher in BUSY due to these reasons:
 1. Debit and Credit amount is not equal.
 2. If using bill by bill feature then may be not adjust references fully.
 3. If that is registered expense entry then make sure that tax account is mentioned correctly.

To increase the balance of an account in BUSY, you can pass the journal voucher by using these steps:
Step 1: Go to transactions menu then select journal voucher and click on add.
Step 2: Enter the required details such as date, voucher number, debit and credit your account with amount then save.

To settle expenses in the journal instead of payment in BUSY, you need to follow these steps:
Step 1: Go to transactions menu then select journal voucher and click on add.
Step 2: Enter the required details such as date, voucher number, select GST nature, debit and credit account with amount then save. 

The invoice payment status always shows as pending in the party statement, even after you have recorded receipts against those invoices. This may be due to the following reasons: 
 There is a need to adjust the Bill reference in Payment/Receipt transactions. 
 Ensure that you enter the correct transactions.

Yes, it is possible to create a new voucher for the item with the cess separately from the other items in the bill in BUSY Accounting software.You need to use the sale purchase type as Itemwise or Taxinclusive during the voucher entry instead of multi rate or single tax rate

made some payments in BUSY but they are still showing as pending then make sure few things 
1. when you entered payment entry that time make sure you adjust proper references against payment .
2. Or maybe you entered PDC date against payment in that case also entry showing as pending.