Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

Where in BUSY can I enter expenses for custom duties and taxes

 To record the custom duty expense and tax entry in BUSY, you need to create a custom duty master and a payment or journal voucher. Follow these steps to create the entry:
Step 1: First, go to the Administration menu and click on Masters.
Step 2: Next, select Account click on the Add. This will open the Add Account Master screen.
Step 3: Then, enter the name of the custom duty master and select Expense as the group.
Step 4: After that, go to the Transactions menu and select Payment or Journal and click Add. This will open the Payment or Journal Voucher Entry screen, enter the all necessary details and save the transaction.
Furthermore you can also add taxes at the time of invoice creation.

I am unable to finalize and complete a voucher in BUSY due to errors in GST amounts. What should I check to be able to complete the voucher successfully?

 To resolve the errors of GST amount in voucher you need to follow the steps 
Step1 Go to transaction and click on sale then click to modify
Step2 search the Voucher and open it then click on item master
Step3 press alter M to modify item and change the item tax category if required and save the item
Step4 check the sale type applied on voucher is same as item or differ if different then change the
sale type as multirate or item wise or the same tax rate mention in item master
Step4 apply discount before apply tax if any
Step5 check the GST ledgers does it properly tagged or not then save the voucher

How do I record advance payments from customers in BUSY? How do I update the inventory items in BUSY?

 If you want to record advance payment received from customers in BUSY, you can follow these steps:
Step 1: First, open your company and go to Transaction.
Step 2: Choose the Receipt Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc.
Step 4: If you want to pay tax on advance receipt then select GST nature as Advance Receipt.
To update your item details in BUSY, you need to follow these steps:
Step 1: Open your company, then go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Click on Modify and choose your item of which details you want to update.
Step 4: Make necessary changes and save again.
Note: Take backup of your date before making any changes.

The tax types are tagged incorrectly in the sales and purchase vouchers. What should I do?

 To resolve the issue of tax types being tagged incorrectly in sales and purchase vouchers 
you should follow the steps
1 Go to transaction menu and click on sale or purchase voucher
2 Then click on list and open the report by mentionning proper date range
3 Then select the particular voucher from the list and open it by click enter on it
4 Then select the Item master and click alter M and modify the tax category in item master
and save it
5 Then click on sale or purchase type which you mention in the bill and open it by pressing
alter and M then check the sale or purchase type that are selected correct percentage or not and save it

How do I handle custom duties and taxes in BUSY

 To record the custom duty expense and tax entry in BUSY, you need to create a custom duty master and a payment or journal voucher. Follow these steps to create the entry:
Step 1: First, go to the Administration menu and click on Masters.
Step 2: Next, select Account click on the Add. This will open the Add Account Master screen.
Step 3: Then, enter the name of the custom duty master and select Expense as the group.
Step 4: After that, go to the Transactions menu and select Payment or Journal and click Add. This will open the Payment or Journal Voucher Entry screen, enter the all necessary details and save the transaction.
Furthermore you can also add taxes at the time of invoice creation.

Troubleshoot correct seller and buyer details selection in BUSY.

 To troubleshoot correct buyer and seller details select in BUSY you need to follow 
the steps
Step1 Open company and go to company menu and click on edit company to
ensure your business address state provided properly
Step2 Go to administration menu click on configuration and then click to Feature
options then select GST VAT option and check your GSTIN number giver properly
Step3 Go to administration then click to master then click to account
Step4 click to modify and select buyer name and check the address given properly
party state and GSTIN given properly or validate the buyer GSTIN and click on Check back
and quit to update buyer details automatically in BUSY

Entering details in BUSY before generating an e-credit note against an invoice. Required information.

 To generate an credit note against an invoice in BUSY you need to follow the 
steps
Step1 go to transaction menu and click on sales return Credit note and click add
Step2 fill the billing details like date voucher number and item details with rate and amount
Step3 fill the original invoice number and date in the original voucher details box
Step4 apply tax and save then adjust the bill against original sale invoice in Bill adjustment
box and save
Step5 for generate of e invoice in sales return credit note voucher you need to enable
generate E invoice after saving option from Voucher series configuration of sales return credit
note voucher

Edit finalized invoice in BUSY but Unable to modify voucher. what to do?

 There can be several reasons that you unable to modify the voucher. 
1. Ensure that you have all rights to modify the voucher.
If not then need to give rights as super user to sub user.
To give the rights you can follow the steps.
Step 1. Open the company as super user.
Step 2. Go to administration then user.
Step 3. Click On modify.
Step 4. On right side you will get the option of modification in transaction.
Step 5. Give the rights of modification through click on plus sign.
Step 6. Then save the configuration.
Step 7. Now login as sub user and try to modify the voucher.

How do I record advances paid and received to parties in BUSY? It is not allowing me to do this.

 To record advance payment or received entries in BUSY you need to follow the steps 
1 Go to transaction menu click on payment or receipt then click to add
2 fill the series name date voucher number then select the mode of payment or
received and select the party name and amount then save the voucher
If you are not getting allowed to generate voucher then it could be possible that your
user ID dont have the rights to generate payment or receipt voucher to resolve the issue
open company with admin user then go to administration menu and click on user then click
to modify and give the user rights of adding payment receipt voucher from menu rights

How can I differentiate between items purchased through purchase and those added as expenses, capital?

 In BUSY Accounting software, items purchased through purchase will be recorded in the purchase ledger, while items added as expenses or capital goods will be recorded in the expense ledger and Capital acount which you need to tag in the item master.
Pls follow the below steps to tag the fixed asset and expense account in the item.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Item
Step 4: Then Add by the name of fixed asset or expense and select the tax category
Step 5: Go to the option specify purchase account then select the fixed asset or expense account.
Step 6: When you pass the voucher then entry will reflect under fixed asset or expense accountin the balancesheet.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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