Frequently Asked Questions

To link payments to a specific voucher series in BUSY, you need to select the voucher series while doing payment voucher entry. you can follow these steps to record payment entries within required series in BUSY: 
Step 1: Go to Transactions Menu. 
Step 2: Click on Payment Voucher Option 
Step 3: click on Payment Add option and choose the Payment Voucher series name as you required.
Step 4: Select payment voucher Header details, Voucher series, date, voucher No.,Type: Regular or PDC. 
Step 5: Select GST Nature as per transaction.
Step 6: Select debit the party and debit amount, inst. type: Neft, upi , inst. no. and short narration. 
Step 7: Select credit the bank or cash and enter long narration if required. 
Step 8: Click on Save option

Yes, you can pass a journal entry for GST refund received from the government in India. The specific accounts involved in the journal entry may vary based on your accounting practices and the nature of the refund, but a general entry might look like this: 
 Debit (Increase) Bank Account: To reflect the increase in your bank balance due to the GST refund. 
 Credit (Decrease) GST Receivable Account: To reduce the amount of GST that was previously recorded as receivable. 
 The amounts in the entry will depend on the actual refund amount received. 
 It's advisable to consult with a professional accountant or tax advisor to ensure that the entry aligns with your specific business circumstances and complies with accounting and tax regulations.

Once an E invoice generate with wrong information or incorrect 
 data it can not be modified or edit from BUSY or from portal 
 you need to cancel the voucher from BUSY and also cancel the Einvoice 
 within 24 hours 
 To cancel the voucher follow the steps
 Step1 go to transaction menu click on sale and then click to modify 
 Step2 search the invoice number you want to cancel and ok 
 Step3 after opening the voucher click on cancel and fill the reason of 
 cancellation then a window will appear where you will ask for the cancellation of Einvoice 
 make it Y and give the reason of cancellation and save to cancel it from BUSY and from portal

To account for freight charges paid to a transporter in BUSY with GST, you can do the following step by step: 
 Step 1: Create a new purchase voucher in BUSY. 
 Step 2: Select the relevant party (the transporter) and enter the invoice details. 
 Step 3: Choose the purchase type as Local-RCM/UnReg. 
 Step 4: Then, select ITC Eligibility as Input Goods/Services. 
 Step 5: Add a new line item for the freight charges. 
 Step 6: Choose the appropriate Service tax category for the freight charges. 
 Step 7: Enter the amount of the freight charges. 
 Step 8: Save the voucher. 
 By following these steps, you'll be able to correctly account for freight charges in BUSY with GST.

In BUSY, You have to book the RCM entry then pass the consolidated voucher.
Pls follow the below steps for RCM Entry :
Step 1: In the expense or fixed assets account ,mention the tax category, select the rcm nature as compulsory and as import services if you have purchased any service from other country.
Step 2: Click on Transactions
Step 3: Then Journal
Step 3: Then Add 
Step 4: Select the GST nature as RCM Entry then DEBIT the expense or fixed asset account and then CREDIT the cash or party account.
Step 5: Click on Transactions
Step 6: Then GST Misc Utilities
Step 7: Then check/post consolidated rcm payable
Step 8: Select the entry and press f4 for posting the consolidated voucher after that RCM entry will reflect in the GST report.

To enter a credit note received from the supplier in the system, you need to follow these steps:
 Step 1 : Click on transactions
 Step 2 : Go to the Purchase or Purchase Return section.
 Step 3 : Select the option to add a new credit note voucher.
 Step 4 : Enter the voucher details such as voucher series, voucher date, and voucher number.
 Step 5 : Specify the party name or supplier from whom you received the credit note.
 Step 6. Enter the credit note number provided by the supplier.
 Step 7. Fill in the necessary details like item details, taxable value, and any applicable taxes.
 Step 8. Save the voucher to complete the process of entering the credit note in the system.

When the TDS is not calculating automatically for the vendor bills then make sure that tds configuration should done properly in BUSY and TDS is enable in the party master.
Pls Follow the Below the Steps for TDS Calculation :
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Enable the TDS/TCS option
Step 5: Mention the warning for TDS  purachse and payment voucher as per your requirement in the bottom.
Step 6: Open the party account in modify mode
Step 7: Then in TDS/TCS window, mention the applicable limit as per your requirement.Then TDS will get charge if the limit get cross after 50 lakh.
Step 8: Then in purchase voucher will calculate automatically when limit get cross and reference will get create.

To resolve the errors of GST amount in voucher you need to follow the steps 
 Step1 Go to transaction and click on sale then click to modify 
 Step2 search the Voucher and open it then click on item master 
 Step3 press alter M to modify item and change the item tax category if required and save the item 
 Step4 check the sale type applied on voucher is same as item or differ if different then change the 
 sale type as multirate or item wise or the same tax rate mention in item master 
 Step4 apply discount before apply tax if any 
 Step5 check the GST ledgers does it properly tagged or not then save the voucher

If you want to record advance payment received from customers in BUSY, you can follow these steps:
Step 1: First, open your company and go to Transaction.
Step 2: Choose the Receipt Voucher and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc.
Step 4: If you want to pay tax on advance receipt then select GST nature as Advance Receipt.
To update your item details in BUSY, you need to follow these steps:
Step 1: Open your company, then go to Administration.
Step 2: Select Masters and click on Item.
Step 3: Click on Modify and choose your item of which details you want to update.
Step 4: Make necessary changes and save again.
Note: Take backup of your date before making any changes.

To resolve the issue of tax types being tagged incorrectly in sales and purchase vouchers 
you should follow the steps 
1 Go to transaction menu and click on sale or purchase voucher 
2 Then click on list and open the report by mentionning proper date range 
3 Then select the particular voucher from the list and open it by click enter on it 
4 Then select the Item master and click alter M and modify the tax category in item master 
and save it 
5 Then click on sale or purchase type which you mention in the bill and open it by pressing 
alter and M then check the sale or purchase type that are selected correct percentage or not and save it