Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry accounting
My balance sheet is already finalized but I received payments from bad debts entered last year. How should I account for this money received against last year's bad debts?
When you receive payments against bad debts from the previous year after the balance sheet has been finalized, you may need to make adjustments. Here's a general guideline:
Step 1: Create a New Journal Entry: Debit the Cash or Bank account to reflect the money received.
Credit the Bad Debt Recovery account to offset the bad debt previously written off.
Step 2: Update the Financial Statements: This journal entry should be reflected in both the income statement and the balance sheet. On the income statement, the bad debt recovery will increase your income. On the balance sheet, the Cash or Bank account will increase, and the Bad Debt Recovery account will also reflect the recovery.
What is the process for reducing the sale if the tax rate or price is incorrect, but there is no issue with the items quantity?
To reduce the sale in BUSY when the tax rate or price is incorrect, but there is no issue with the item's quantity, you can either edit the sales voucher and make the necessary changes to the tax rate or price or can pass credit note by following these steps:
Step 1: Go to transactions menu then select credit note (w/o items) and click on add.
Step 2: After that enter the required details such as date, voucher number, GST nature, debit and credit account with amount then save.
Step 3: At the time of saving a window will appear in that you have to mention the original voucher details and other details then save.
I'm getting errors when trying to update inventory item details. What troubleshooting can I do?
their could be multiple reasons for getting error when trying to update
inventory item details
1 It could be possible that their is already a item master with same name
so make some changes in item name
2 It could be possible that in item details you are entering any junk
characters so check is their any special characters mention in item or not
3 It could be possible that you dont have the rights to modify or create
item master then open BUSY with admin user and go to administration menu
click on user and select modify and search your user ID and allow access
of creation item master or modification item master
Is it possible to specify different prices for individual items in BUSY?
Yes, you can specify multiple price list for individual items in BUSY by using these steps:
Step 1: Open your company then go to administration menu and select configuration sub menu.
Step 2: Select features and options and click on inventory tab.
Step 3: In right side botton click on item pricing mode in vouchers button and tick multiple price list for items option then save.
Step 4: After that you need to open item master and press F2 then a window will appear in that you can specify category wise prices for that item.
Step 5: At the time of voucher entry you need to specify the category and that price will auto pick in voucher.
How do I find the reference number for a work voucher?
to find the reference number for a voucher , please follow below steps:
Step 1: Go to the Administration tab and click on configuration.
Step 2: Select Features and Options and click on Accounts. Here you will a feature of Bill-by-Bill Details click on the check box to turn on that and save the configuration.
Step 3: Open your party's master and set Y on Maintain Bill By Bill Balancing and save.
Step 4: Now, at the time of voucher entry such as sale, purchase etc a window will appear for creating and Adjusting Bill references.
Step 5: You can view Bills Receivable report for track outstanding from Display menu and click on Outstanding Analysis.
Resolve invoice generation issue for different states in BUSY.
To resolve invoice generation issue for different states in BUSY you need to follow the
steps
Step1 Go to transaction menu click on sale and click to add
Step2 select series voucher date voucher number then select sale type as per party state
select IGST for outside state and LGST for same state
Step3 press F3 on party name option to create new party and fill the party name
then select group as sundry debtors then select the dealer type registered and select the party
state and gstin number and save
Step4 then fill the item name quantity rate amount apply tax and save voucher
Why is the GST not getting applied on the insurance expense voucher that I entered? How can I resolve this issue?
GST is not applied because while creating voucher you have not selected GST Nature as B2B. To apply GST in Insurance expense voucher kindly follow below steps:
Step 1: Click on Transaction Menu and then select Journal Menu
Step 2: Click on Add and Select the Voucher Series, Date
Step 3: In GST Nature Field select register expense B2B from dropdown
Step 4: Debit the Insurance Charge with Taxable Amount
Step 5: Debit the Tax Amount input tax as applicable
Step 6: Credit the Insurance Service Provider
Step 7: Click on Save or Press F2
Step 8: While saving we will get option to update GST details, HSN No, Party Details
How do I record a payment from a customer in BUSY that is different than the original invoiced amount?
To record a payment from a customer in BUSY that is different than the original invoiced amount, you can follow these steps:
1. Open the customer's invoice in BUSY.
2. Edit the invoice and update the payment amount to the actual amount received.
3. Save the changes to the invoice.
4. Go to the "Receipt Vouchers" section in BUSY.
5. Create a new receipt voucher for the customer's payment.
6. Enter the payment details, including the payment amount and the customer's information.
7. Save the receipt voucher.
By following these steps, you can record a payment from a customer in BUSY that is different than the original invoiced amount.
How to create a credit note in BUSY for an additional discount given after a sale?
To create a credit note in BUSY for an additional discount given after sale you need to
follow the steps
Step1 go to transaction menu and click on Cr Note WO item and click to add
Step2 fill voucher series date and number and select GST nature as Credit note issued
against sale
Step3 Credit the party account and debit the discount then adjust the voucehr with bill reference and save
Step4 after saving a Debit note or credit note adjustment box will open
Step5 select as per party master on gst report basis option and fill original invoice number date
and save
I want to create custom duty expenses in BUSY but Im not sure how Can you help
To record the custom duty expense entry in BUSY, you need to create a custom duty master and a payment or journal voucher. Follow these steps to create the entry:
Step 1: First, go to the Administration menu and click on Masters.
Step 2: Next, select Account click on the Add. This will open the Add Account Master screen.
Step 3: Then, enter the name of the custom duty master and select Expense as the group.
Step 4: After that, go to the Transactions menu and select Payment or Journal and click Add. This will open the Payment or Journal Voucher Entry screen, enter the all necessary details and save the transaction.
