Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What is the procedure for saving generated bills and invoices from BUSY?

To save generated bills and invoices from BUSY, you need to follow these steps:
Step 1. After entering all the necessary details in the bill or invoice, click on the "Save" button.
Step 2. A pop-up window will appear asking you to confirm the saving of the bill or invoice.
Step 3. Click on "OK" to save the bill or invoice.
Step 4. The bill or invoice will be saved in the system and can be accessed later for printing or further processing.

I am having trouble generating invoices in BUSY What should I do

For invoice genration please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Select which invoice wants to create such as sale, purchase, sale or purchase return, payment, receipt, journal,etc
Step 3:- Add
Enter details of party and item if applicable and then save check reports from Display Tab then Account Books and then check respective entry register.
Do entry by following above mention steps. If still any issue faced while create invoice please contact our Helpline No. i.e. 8282828282, Or 011-40964096

How do I configure the BUSY to avoid errors during voucher entry?

To configure the BUSY to avoid errors during voucher entry, you need to follow these steps:
Step 1: Make sure no junk characters are exist in data, you can check and clear them from the housekeeping menu after taking a backup.
Step 2: Make sure no incomplete vouchers are exist in data, you can check and clear them from the housekeeping menu after taking a backup.
Step 3: Run reindex database process from the housekeeping menu after backup which refresh your database.

how can i enter voucher number manually in sale invoice BUSY?

To enter voucher numbering manually in sale invoice in BUSY, follow below steps:
Step 1: Take the latest backup of your data without any process
Step 2: Open company and go to Administration menu then select Configuration submenu.
Step 3: Then select voucher series configuration option and then select sales
Step 4: After that select series in which you want to change voucher numbering and then select voucher numbering option
Step 5: Select manual in numbering type option and confirm by selecting OK.

How do I generate a bill with a specific amount?

You can generate a bill with a specific amount by following these steps:
Step 1: Go to transactions menu and click on voucher such as sale,purchase etc and then click on add button
Step 2: After that specify necessary details such as series,voucher number,date and party name etc
Step 3: Go to item grid and you can specify the name,quantity and price of an item
Step 4: After that you can create a invoice as per the amount specified by you.

How can i add tax including freight in Invoice?

Step 1: Go to Transactions and select Sales or Purchases where you want to add tax.
Step 2: Choose the sale or purchase type, local or central, as required.
Step 3: Enter item details such as quantity, unit, and price.
Step 4: In the Bill Sundry section, firstly add the bill sundry for Freight.
Step 5: After adding the freight bill sundry, you can add the Tax Bill sundry by pressing the F4 key.
Step 6: Save the voucher and check the Tax Summary.

I need a copy of an old invoice but don't have the invoice number. How can I search and find a specific invoice?

To copy of an old invoice but don't have the invoice number, you need to check the below options:
1. And if you know the party name of that bill, you can check the ledger for that particular party and find the bill.
2. And if you know the date, you can check the list of sales vouchers for the specific date; in that, you will get a particular date list of sales and you can find that specific bill.

How should I enter tax on exempt and zero-rated supplies in my Composition invoices so that no tax is calculated on them?

For composition invoices,in invoice you must select sale type as of compostion as local or intertstate as no tax and then proceed to select party and then items in voucher.Also if item is exempt or zero rated,you can select it in tax caetgory while item creation or modify item and mention expemt or zero rated tax category in item and then save.Further,compsotion invoices also take effect ehen we select sale type as no tax or shown in dropdwon.

How can I resolve the issue of freight charges not being properly added to the taxable amount in GSTR B?

To resolve the issue of freight charges not being properly added to the taxable amount in GSTR 2B, you can try the following steps:
Step 1. Open the voucher for the sale entry.
Step 2. Select the option to adjust the freight charges in the sale amount (usually labeled as Yes).
Step 3. Regenerate the voucher to see the effect of the changes.
Step 4. Verify if the freight charges are now correctly reflected in the sale amount.

I am getting an error of tax type in the account are not same while saving the sale voucher?

To resolve the error of tax type during the sale voucher entry then follow the below steps.
Step 1: You have to open the required sale purchase type if you are appying the tax at item level or bill sundry if you are applying the tax at voucher level.
Step 2: Put the cursor in the tax account name and press Alt + M.
Step 3: You have to correct the tax type in the tax account master and save it.
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