Frequently Asked Questions

While creating a new sales voucher type for composition dealers who don't charge GST, you should select the following options: 
 Step 1: Select the Composition Dealer option in the Sale Type Master. 
 Step 2: Select the Exempt option if you are creating the sale type master for exempt items, non-GST, reverse charge, or zero-rated items.
 Note : Do not select the option for any tax calculation group, as composition dealers do not charge GST on sales.

To reflect processing charges in the accounting, Please follow the below steps:
Step 1: Go to Administration
Step 2: Go to Masters and modify the bill sundry for processing charges.
Step 3: In the Adjust Sales Account section, select 'No' and specify the account.
Step 4: Tag your processing fees account here and save the bill sundry
Step 5 : Now you can Modify your Sale/Purchase Invoice and Press F9 for remove old Bill Sundry and enter New Bill Sundry of processing Charges.

If some quantity is showing negative during voucher entry, check the below aspects:
1.Ensure that particular item is exist in data.
2.Check the date specify in the voucher must be same or after the item entering date.
To fix the negative stock error issue:
1. Enter the item quantity before making the item adjustment.
2. Correct the date in case of entering date before the item exist in data.
3. You can also disbale warning for negative stock from warning alarm under configuration tab.

If you already enable the save invoice in google drive from the voucher configuration but still not uploading on google drive then check the below steps.
Step 1: Make sure that the google drive email id is authenticated successfully from the general tab.
Step 2: Make sure you have proper internet connectivity.
Step 3: make sure you have not skip the option which comes when you save the voucher then window will popup for uploading the invoice in the google drive

To ensure the software handles inter-state transactions properly on invoices from suppliers in other states, Then Pls follow the below steps :
 Step 1: In BUSY, we have different sale/purc type for local and inter-state. When we do the transaction then select the sale/purc type of inter-state.
 Step 2: Make sure the state is correct in the party master,else error will show that your party is belongs to same state but you are applying wrong tax rate.

In BUSY, you can change the location on an existing bill by following these steps:
Step 1 :Find and select the existing bill for which you want to change the location.
Step 2 :Once you have the bill open, look for an option to edit or modify the bill details.
Step 3 :Within the bill editing screen, locate the field that contains the location information i.e. Material Center
Step 4 :After updating the location, save the changes you've made to the bill..

To search for a specific purchase voucher in the previous financial year to make changes, you need to follow these steps:
Step 1: Press F11 to switch to previous financial year.
Step 2: Go to transactions menu then select purchase voucher and click on modify. 
Step 3: Enter the voucher series, number then open it and after opening it you can make changes as required. If you don't know the voucher number then can also open list of purchase voucher.

To view or print a sample invoice you need to follow these steps:
 Step 1: Go to transactions menu
 Step 2: Then click on invoice such as sales,purchase etc
 Step 3: Then open it from modify or list option 
 Step 4: If required you can do modification and save it, otherwise you may regard it as final
 Step 5: You can take a print of that invoice by using shortcut key ALT+P or by using print button

To enter a purchase entry with multiple items along with gst and tds deduction in BUSY, follow these steps: 
Step 1: Go to transaction section then click on purchase voucher.
Step 2: Choose add tab then specify the voucher series, date, voucher number, party master, purchase type and material center in header part of invoice.
Step 3: Now, Select all the items details along with quantity and price then apply gst and tds in Bill sundry then save the invoice.

If deleting and re-entering an invoice does not fix total differences, you may need to review the individual line items and check for any discrepancies in the calculations or data entry. Verify that all the quantities, prices, and tax rates are accurate for each item. Additionally, ensure that any discounts or additional charges are correctly applied. If the issue persists, it is recommended to reach out to BUSY's customer support for further assistance in troubleshooting the total differences.