Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry both

FAQs

What is the procedure for saving generated bills and invoices from BUSY?

To save generated bills and invoices from BUSY, you need to follow these steps:
Step 1. After entering all the necessary details in the bill or invoice, click on the "Save" button.
Step 2. A pop-up window will appear asking you to confirm the saving of the bill or invoice.
Step 3. Click on "OK" to save the bill or invoice.
Step 4. The bill or invoice will be saved in the system and can be accessed later for printing or further processing.

I am having trouble generating invoices in BUSY What should I do

For invoice genration please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Select which invoice wants to create such as sale, purchase, sale or purchase return, payment, receipt, journal,etc
Step 3:- Add
Enter details of party and item if applicable and then save check reports from Display Tab then Account Books and then check respective entry register.
Do entry by following above mention steps. If still any issue faced while create invoice please contact our Helpline No. i.e. 8282828282, Or 011-40964096

How do I configure the BUSY to avoid errors during voucher entry?

To configure the BUSY to avoid errors during voucher entry, you need to follow these steps:
Step 1: Make sure no junk characters are exist in data, you can check and clear them from the housekeeping menu after taking a backup.
Step 2: Make sure no incomplete vouchers are exist in data, you can check and clear them from the housekeeping menu after taking a backup.
Step 3: Run reindex database process from the housekeeping menu after backup which refresh your database.

how can i enter voucher number manually in sale invoice BUSY?

To enter voucher numbering manually in sale invoice in BUSY, follow below steps:
Step 1: Take the latest backup of your data without any process
Step 2: Open company and go to Administration menu then select Configuration submenu.
Step 3: Then select voucher series configuration option and then select sales
Step 4: After that select series in which you want to change voucher numbering and then select voucher numbering option
Step 5: Select manual in numbering type option and confirm by selecting OK.

I have entered my GST number but the software still says ITC is not allowed. What do I need to do to be able to claim ITC with the registered GST number?

To claim ITC You need to make sure some points:
1. Check Account master of Expenses and mention ITC Eligibility.
2. If you enter journal voucher then check your GST Nature field in voucher and specify
Registered B2B Expenses.during the save voucher Registered Expense window will be
prompt and you need to enter all details there with ITC Eligibility.
3.If you enter Expense in Purchase voucher then Specify ITC Eligibility in the field of ITC Eligibility.

How can I stop the discount amount from reflecting in the GST liability value though I want to retain it on the invoice for customers?

The discount amount from reflecting in the GST liability value though I want to retain it on the invoice for customers, please folllow below steps : 
Step 1: Check your invoice. You should apply the discount after the tax so it will deduct from the sales invoice value in the bill Sundry
Step 2: Check that if an item-wise discount is applied to each item of the invoice, then it will reflect only after the tax amount.

I entered a transaction for a vendor but it is not showing up in the system. What should I do to fix this?

If a transaction for a party not showing in BUSY,you can check transaction you have entred and then check billing party and then all other deatils and also you can check amount of voucher is showing in voucher.You can also re enter party and resave voucher and again check the ledger report or other reports.You can also update master balances or regenarate master help files for accounts under housekeeping option.
Note:Before making any changes in BUSY,run update master balances

I did a purchase return Now I want to enter it in BUSY for proper Inventory and accounting. How can I do this ?

To enter a purchase return in BUSY, you can follow these steps:
1. Open the Transaction menu.
2. Click on the Purchase Return voucher, then select Add.
3. Define the party name, and a window of original purchase details will appear.
4. Fill in the details with the original purchase information and then enter the item that you are returning.
5. Save the voucher.
By following these steps, your inventory will decrease by the returned quantity, and the party's
due amount will decrease from their ledger.

I want to enter the tax amount separately while creating sales vouchers. What settings do I need to change to do this?

To enter the tax amount separately while creating sales voucher, You can charge tax in bill sundry. To charge tax at bill sundry, follow these steps:
Step 1: Go to transaction section then click on sales voucher type.
Step 2: Click on add then create the invoice with Multi-rate sales type, voucher number, account master, item details, quantity and many more.
Step 3: After fill the header and body part, apply tax in bill sundry and save the invoice.

The tax category for some of my items shows as "NONE". How can I update the tax category for these items?

can I update the tax category for these items , please follow below steps : 
Step 1: Navigate the administration menu .
Step 2: select master and then tax category
Step 3: modify particular tax category you want o change
Step 4 : look for the option in the tax category report view of with effective dates .
Step 5; enter the tax rate with the changes of dates .
Step 6: save the configuration