Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to check if GST number is correct in a bill?

To check correct gst no. in bill then please folow the steps below:
Step 1: Open bill in modify mode
Step 2: click on party detail option
Step 3: Then press ALT+M for open party master in modify mode
Step 4: Then click on validate option show in the right side of the GSTIN field
Step 5: After successful validate, you can check the correct status of party gst no.
Step 6: Then save the master by clck on save button

How can i pick item through BOM in sales invoice?

To pick item master from BOM in sales invoice, follow these steps:
Step 1: Go to transaction then click on sales voucher.
Step 2: Click on add tab then specify the voucher series, date, number , sales type, party name and material center in header part.
Step 3: Now, press f4 at item grid then click on bill of material.
Step 4: Select the required BOM and quantity then click on ok tab. item master of particular bom will pick automatic at item grids.

How do I generate a credit note in BUSY?

To generate a credit note in BUSY, you can follow these steps:
Step 1: Open your company, then, go to the Transactions menu.
Step 2: For goods return from customer, select Sales Return ( Cr. Note).
Step 3: Click on Add and fill in the required details such as Date, voucher no., original voucher no., etc.
Step 4: To adjust the rate difference Cr. Note(w/o Items).
Step 5: Click on Add and fill in the required details such as Date, voucher no., GST Nature, etc.

How can I apply tax while adding transactions?

To apply tax while adding transactions in BUSY follow below steps:
Step1: If you select the sale purchase type to be a specific tax rate such as Local tax or Central tax, you will need to specify the tax in the bill sundry by utilizing the F4 shortcut key.
Step2: If you select the sale purchase type as item wise tax rate and specify the tax category in the item master, the tax rate should be selected from the item master only.

How to use the challan feature in BUSY?

If you want to create a challan in BUSY please follow these steps:
Step 1: Go to administration menu
Step 2: Then click on configuration button
Step 3: Then click on features and options
Step 4: Then click on inventory tab
Step 5: Then tick the enable sale and purchase challan and save the changes
Step 6: Then go to transactions menu in BUSY
Step 7: Then you can create the sales and purchase challan from material received received from party and material issued to party voucher

How to edit saved invoices or credit/debit notes?

To modify invoices or debit or credit note in BUSY, you need to follow these steps:
Step 1: Open your compnay, then, go to the Transactions menu.
Step 2: Select the voucher type such as Sales, Credit note, Debit note,etc
Step 3: Click on Modify and enter the voucher no. and open the voucher.
Step 4: Do the necessary changes and save again.
Step 5: You can also open the voucher from the list of voucher or from related ledger.

How do I apply IGST during billing?

To apply IGST during billing, please follow below steps :
Step 1: Click on Transaction menu
Step 2: And choose the Purchase/Sale as per requirement
Step 3: now,fill voucher header details like , date , vooucher no, MC Name , Purchase type
Step 4: And Select Purchase/Sale type IGST for Central use Igst purchase type
Step 5: After then, Click on the Item entry select Item from the list . and Enter tax detils in bill sundry.
Step 6: Save the voucher

I have entered my GST number but the software still says ITC is not allowed. What do I need to do to be able to claim ITC with the registered GST number?

To claim ITC You need to make sure some points:
1. Check Account master of Expenses and mention ITC Eligibility.
2. If you enter journal voucher then check your GST Nature field in voucher and specify
Registered B2B Expenses.during the save voucher Registered Expense window will be
prompt and you need to enter all details there with ITC Eligibility.
3.If you enter Expense in Purchase voucher then Specify ITC Eligibility in the field of ITC Eligibility.

How can I stop the discount amount from reflecting in the GST liability value though I want to retain it on the invoice for customers?

The discount amount from reflecting in the GST liability value though I want to retain it on the invoice for customers, please folllow below steps : 
Step 1: Check your invoice. You should apply the discount after the tax so it will deduct from the sales invoice value in the bill Sundry
Step 2: Check that if an item-wise discount is applied to each item of the invoice, then it will reflect only after the tax amount.

I entered a transaction for a vendor but it is not showing up in the system. What should I do to fix this?

If a transaction for a party not showing in BUSY,you can check transaction you have entred and then check billing party and then all other deatils and also you can check amount of voucher is showing in voucher.You can also re enter party and resave voucher and again check the ledger report or other reports.You can also update master balances or regenarate master help files for accounts under housekeeping option.
Note:Before making any changes in BUSY,run update master balances
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