Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to update invoice details if there is any change in them later?

To update the invoice details in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Update the details in the invoice and save them again.
You can also open that invoice from the list of voucher or from the related ledger.

How can I add extra charges like scrap value to my purchase invoices?

You can apply the extra charges in the voucher as an bill sundry.
Pls Follow the below Steps:
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Add
Step 5: Select Bill Sundry Type - Additive and Bill Sundry Nature - Others
Step 6: Enable the Option for Costing and Accounting in the Voucher as per your requiredment.
Step 7: During the purchase voucher entry, Apply the Bill Sundry.

How do I define a Special Economic Zone (SEZ) transaction in BUSY?

To seek guidance regarding Special Economic Zone (SEZ) transaction in BUSY, you can contact to your charter accountant or tax professional.
To post export sales invoice in BUSY, follow the below steps:
Step 1: Go to Transaction section then Choose the sales voucher
Step 2: Click on Add tab and then create the sale invoice with party master belongs to other country and sales type I/GST-Export (Taxable) or I/GST-Export (ZeroRated) as per requirement.
Step 3: Create the invoice and then save it.

How to validate HSN codes of items for e-way bill generation?

To Validate HSN code of Item for E way generation, follow these steps:
Step 1: Open the invoice for which you want to generate E way bill.
Step 2: Next, Press ALT+M shortcut key to access the item master in modify mode.
Step 3: After accessing the item in modify mode, you can click on the Validate option displayed with HSN field.
Step 4: Next, verify the HSN status and correct it if found to be invalid, then save the master record.

How do I correct wrong entries posted in BUSY by mistake?

To correct wrong entries posted in BUSY by mistake, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
You can also open that invoice from the list of voucher or from the related ledger.

How to change the billing address in invoice generated by BUSY?

To change the billing address on the invoice, you need to update the address in the Party Master. Follow the steps below: 
Step 1: Open the required invoice in modify mode.
Step 2: Click on Party Master and press ALT+M to open in modify mode.
Step 3: Update the party address in the designated fields and save the changes.
Step 4: Verify the printed invoice, the billing address will now reflect the updated information.

I need help understanding the different types of credit note vouchers.

If you Want to know the different types of Credit Note follow these steps:
Step 1: Go to Transaction Menu Then Found Sales Return(Cr. Note) Or Credit Note (w/o Item).
Step 2: If you are adding a Difference of amounts then Create credit note (without item).
Step 3: If want Difference of Item Add Sales Return(Cr. Note), adjust it with the original sales. If you want the effect in the sales account, take the sale account at the time of entry.

How to add shipping charges to GST bills in BUSY?

To add shipping charges in your GST bills you can follow below steps:
Step 1: Go to Transactions and open the invoice such as sales to add shipping charges.
Step 2: Then modify the bill and add Shipping charges in Bill Sundry Column.
Step 3: You can use default account freigt and forwarding charges for shipping charges.
Step 4: Then enter the amount and save the voucher,
Note: Also you can create your expense account by adding new bill sundry as per applicability.

How do I enter export sales transactions in BUSY software?

To Enter an export sale transaction in BUSY software, you need to follow these steps:-
Step 1: Go to the Transaction menu.
Step 2: Click on Sale, then Add Option
Step 3: After defining the series and date, mention the sale type, either export-taxable
or zero-rated, as per the requirement (that is shown in the header).
Step 4: Then do a Normal voucher Entry like other entry it'll automatically fall into
Export Section in GSTR1.

How can i cancel a sale invoice in BUSY?

You can cancel a sale invoice in BUSY by following below steps:
Step 1: Take the latest backup of you data before any process
Step 2: Then go to transaction menu and then select voucher type as sales
Step 3: After that select modify option and open invoice by defining series and voucher number, After that press shortcut key ALT+ X to cancel the voucher
Step 4: Now select yes option and enter narration for cancellation of invoice and then press ok.
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