Frequently Asked Questions

If entries/vouchers are saved in BUSY we can modify entrries/vouchers with given steps
 Step 1 Go to transactions
 Step 2 Select the voucher type you want to modify
 Step 3 After selecting voucher type three options will be shown add modify and list
 Step 4 Select modify option and enter voucher you want to modify and proceed
 Step 5 Voucher will be opened
 Step 6 Make changes in entries you want to modify and save the voucher

To enter purchase from unregistered dealers in BUSY, you need follow these steps:
 Step 1: Open your compnay, then, go to the Transactions menu.
 Step 2: Select Purchase then click on Add.
 Step 3: Enter all the required details such as Date, voucher no., purchase type, etc.
 Step 4: Select the party name and in party master dealer type should be unregistered.
 Step 5: Enter other details such as item, qty, price etc and save the transaction.

You can enter back date entries in BUSY but if you are not able to add back dated entries these are possible reasons 
Step 1: If the admin user not given user rights of back date entries.
Step 2: Also if the admin had disallowed back date entries then also you cannot modify voucher
Step 3: Also if you are using head office and branch office concept and do not provide branch users to add or modify the voucher.

GST is not included in the price of item,to set tax inclusive sale price or purchase price,you have to enable it in item master as Y for tax inclusive sale price and tax inclusive purchase price.So when adding voucher,while item entry,the price you mention for sale or purchase will tax inclusive.Tax inclusive also considered in case you have selected sael type or purchase type as Igst or Lgst tax inclusive in sale voucher or purchase voucher respectively.

When the changes have not done from regenerate dual voucher process in the voucher where you have applied the bill sundry.
 Pls follow the below steps :
 Step 1: When you do the changes for tags and account head in the bill sundry then re enter it that bill sundry in the voucher after removing from the F9 shortcut Key and save it.
 Step 2: Then after data backup run the regenerate dual voucher from housekeeping.

To show Customs Duty paid on the import of capital goods as a separate line item in a purchase voucher in your accounting software, follow these steps:
 Step 1: Create a New Purchase Voucher
 Step 2 : Add the Supplier and Capital Goods Details
 Step 3 : Add the item information 
 Step 4 : specify tax details and Custom duty bill dundry in the bill sundrty field 
 Step 5 : Save the purchase voucher.

To account for Customs Duty paid on the import of capital goods in BUSY, you should follow these steps to ensure it is properly reflected:
 Step 1: Create a New Purchase Voucher 
 Step 2 : Add the Supplier and Capital Goods Details 
 Step 3 : Add the item information 
 Step 4 : specify tax details and Custom duty bill dundry in the bill sundrty field 
 Step 5 : Save the purchase voucher.

If the particular expense amount is not get add in the taxable amount then follow the below steps.
 Step 1: Make sure that expense bill sundry is added before the GST bill sundry then it will consider in the taxable amount.
 Step 2: If you added the expense as an item in the voucher then ensure that the tax category should be entered in the item master and skip in gst report option should be No.

If the some items are not showing which already created in the company then check the below steps.
Step 1: Ensure that if you have not set the filter for item group from the voucher series configuration.
Step 2: Make sure that if you are using the party wise item filter then will show item accordingly in the voucher
Step 3: Ensure that the if you are the HO-BO then the configuration and tagging should be proper in BUSY.

If Certain masters not appearing in your drop down menu while entering any voucher in BUSY then follow these steps to resolve it:
Step 1: Take latest backup of your company
Step 2: Open company and go to house keeping menu 
Step 3: Then select submenu regenerate master help file
Step 4: After that select all masters and press ok, it will take some time according to your data size and then select ok and check by entering voucher.