Frequently Asked Questions

To reflect processing charges in the accounting, Please follow the below steps:
Step 1: Go to Administration
Step 2: Go to Masters and modify the bill sundry for processing charges.
Step 3: In the Adjust Sales Account section, select 'No' and specify the account.
Step 4: Tag your processing fees account here and save the bill sundry
Step 5 : Now you can Modify your Sale/Purchase Invoice and Press F9 for remove old Bill Sundry and enter New Bill Sundry of processing Charges.

If some quantity is showing negative during voucher entry, check the below aspects:
1.Ensure that particular item is exist in data.
2.Check the date specify in the voucher must be same or after the item entering date.
To fix the negative stock error issue:
1. Enter the item quantity before making the item adjustment.
2. Correct the date in case of entering date before the item exist in data.
3. You can also disbale warning for negative stock from warning alarm under configuration tab.

If you already enable the save invoice in google drive from the voucher configuration but still not uploading on google drive then check the below steps.
Step 1: Make sure that the google drive email id is authenticated successfully from the general tab.
Step 2: Make sure you have proper internet connectivity.
Step 3: make sure you have not skip the option which comes when you save the voucher then window will popup for uploading the invoice in the google drive

To claim ITC You need to make sure some points:
 1. Check Account master of Expenses and mention ITC Eligibility.
 2. If you enter journal voucher then check your GST Nature field in voucher and specify Registered B2B Expenses.during the save voucher Registered Expense window will be prompt and you need to enter all details there with ITC Eligibility.
 3.If you enter Expense in Purchase voucher then Specify ITC Eligibility in the field of ITC Eligibility.

"To check the correct GST number in invoice you can check below steps:
There are two GSTIN field one for Company owner and other for Customer GSTIN, follow below steps to correct both GSTIN.
Step :1 Go to Administration
Step ;2 Go to Configurations
Step: 3 Feature&Options 
Step: 4 GST/VAT - add/check GSTIN of company owner
Step:5 Now Save
For Customer GSTIN please follow steps:
Step :1 Go to Administration 
Step ;2 Masters
Step :3 Accounts
Step:4 Modify desired accounts
Step: 5 Add/Modify GSTIN and Save "

If you want to change group of an account, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on Modify. Choose the account for which you want to change group.
Step 3: Select the Account Group from the dropdown list and save changes.
Make sure to take latest backup of your data before make any changes.

For added freight charges in BUSY times, see the following steps:
Step 1: Go to Transcation Sale or Purch Entry. go to Voucher item  Body seaction
Step 2: Press f3. Create Item Freight Charges and Specify Ledger Tag With Freight Ledger
Step 3: Select the freight item and amount.
Step 4: Another way is to go to Bill Sundry and select Freght Charges, Bill Sundry, and the amount.
Step 5: After selecting Freght charges, Bill Sundy applies tax and saves the bill.

To create a purchase voucher with an exempt tax rate for purchases made from outside the state, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as Central Exempt if the purchase made from outside the state.
Step 3: After that select party and enter item details in voucher then save the voucher.

To add third party billing address there is no direct option but you can specify its name in below mentioned cases:
 CASE 1: If you want to mention shipping address then you need to mention it in billing/shipping address window
 CASE 2: If you want to specify dispatch address in BUSY you can specify it in transport window, after mentioned bill from dispatch from in transactions type and after enabling bill from dispatch from option

Yes, We Can create the Multi tax rate references in a single receipt voucher & adjust it with the same tax rate reference in sales voucher.
Step:1 Adjust Sales Voucher with Multi-Tax Rate:In the sales voucher, you should be able to view and adjust the multi-tax rate reference from the receipt voucher. This adjustment may involve selecting the appropriate tax rates for each line item or applying the overall tax rate for the receipt against the sales transaction.