Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I create and manage vouchers in BUSY?

To create and manage vouchers in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select voucher type which you want to create such as Sales, Purchase, etc.
Step 3: Click on Add and enter all the necessary details such as date, Vch no., Party Name, Item, etc and save.
Step 4: You can manage your vouchers to keep track of the documents that support the entries in your accounting & inventory books.

How to modify, delete or correct vouchers in BUSY?

If you want to modify or delete your vouchers in BUSY, you can follow these steps:
Step 1: Go to the Transaction menu and choose the voucher type that you want to modify or delete, such as Sales, Purchase, etc.
Step 2: Click on Modify and open the voucher that you want to change or remove.
Step 3: Make the necessary changes and save them again.
Step 4: To delete the voucher, click on Delete button or press F8 after opening it.

How do I record inter-state transactions?

To record an interstate transaction in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select the voucher which you want to create such as Sales, Purchase, etc.
Step 3: Click on Add and enter all the necessary details such as date, Vch no., Party Name, Item, etc.
Step 4: You need to select Sale / Purchase Type as I/GST or Central.
Step 5: Also you have to create party with outside state details.

When I try to enter ITC for an expense, I keep getting an error saying "ITC none". Why am I unable to claim ITC and how can I resolve this?

To claim ITC You need to make sure some points:
1. Check Account master of Expenses and mention ITC Eligibility.
2. If you enter journal voucher then check your GST Nature field in voucher and specify Registered B2B Expenses.during the save voucher Registered Expense window will be prompt and you need to enter all details there with ITC Eligibility.
3.If you enter Expense in Purchase voucher then Specify ITC Eligibility in the field of ITC Eligibility.

I want to print the GST details on the invoice generated in BUSY. What settings do I need to configure for that?

"To check the correct GST number in invoice you can check below steps:
There are two GSTIN field one for Company owner and other for Customer GSTIN, follow below steps to correct both GSTIN.
Step :1 Go to Administration
Step ;2 Go to Configurations
Step: 3 Feature&Options
Step: 4 GST/VAT - add/check GSTIN of company owner
Step:5 Now Save
For Customer GSTIN please follow steps:
Step :1 Go to Administration
Step ;2 Masters
Step :3 Accounts
Step:4 Modify desired accounts
Step: 5 Add/Modify GSTIN and Save "

I have set up various master vendor groups per user. Is there a way to combine them into one master group?

If you want to change group of an account, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
Step 2: Select Account and click on Modify. Choose the account for which you want to change group.
Step 3: Select the Account Group from the dropdown list and save changes.
Make sure to take latest backup of your data before make any changes.

What is the correct way to enter freight/transport costs in BUSY? Should I use purchase invoices or general journal entries?


For added freight charges in BUSY times, see the following steps:
Step 1: Go to Transcation Sale or Purch Entry. go to Voucher item  Body seaction
Step 2: Press f3. Create Item Freight Charges and Specify Ledger Tag With Freight Ledger
Step 3: Select the freight item and amount.
Step 4: Another way is to go to Bill Sundry and select Freght Charges, Bill Sundry, and the amount.
Step 5: After selecting Freght charges, Bill Sundy applies tax and saves the bill.

How can I create a purchase voucher with an exempt tax rate for purchases made from outside my state?

To create a purchase voucher with an exempt tax rate for purchases made from outside the state, follow these steps:
Step 1: Go to the transactions menu then select the purchase voucher and click on add.
Step 2: Enter the required details such as the date, voucher number, and specify the purchase type as Central Exempt if the purchase made from outside the state.
Step 3: After that select party and enter item details in voucher then save the voucher.

How do I add a third party billing address in the invoice apart from the supplier and receiver addresses?

To add third party billing address there is no direct option but you can specify its name in below mentioned cases:
CASE 1: If you want to mention shipping address then you need to mention it in billing/shipping address window
CASE 2: If you want to specify dispatch address in BUSY you can specify it in transport window, after mentioned bill from dispatch from in transactions type and after enabling bill from dispatch from option

Can we create a Multi tax rate reference in a single receipt & adjust in the sales voucher?

Yes, We Can create the Multi tax rate references in a single receipt voucher & adjust it with the same tax rate reference in sales voucher.
Step:1 Adjust Sales Voucher with Multi-Tax Rate:In the sales voucher, you should be able to view and adjust the multi-tax rate reference from the receipt voucher. This adjustment may involve selecting the appropriate tax rates for each line item or applying the overall tax rate for the receipt against the sales transaction.
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