Frequently Asked Questions

If you are unable to save changes in your entries in BUSY please follow these steps:
1. Ensure that all the details specified in voucher should be accurate
2. Make sure you have made correct changes in voucher
3. If there is any fieild that is blank or looks like incorrect rectify it and save
4. Reopen invoice then try to save the changes again
5. If same issue persist then check the error description and try to solve it accordingly

If you are getting warning that voucher number is already exist while generating invoice in BUSY that means the voucher with same number is already entered in database. Further, you can check the check the voucher with the same voucher number by follow the below steps:
Step 1: Go to transaction section then click on required voucher type like sales, purchase etc.
Step 2: Choose modify tab then specify the voucher series, and number then check the invoice.

To edit the voucher number entered twice you can follow the below steps:
 Step 1: Go to transaction and select the voucher type in which voucher number posted twice 
 Step 2: Click on list then open report and select the voucher for which you want to edit 
 Step 3: Open the voucher and change voucher numer then save voucher 
 Note: We recomend to take backup of data before modify any voucher.

To check the correct GST number in invoice you can check below steps:
There are two GSTIN field one for Company owner and other for Customer GSTIN, follow below steps to correct both GSTIN.
Step :1 Go to Administration
Step ;2 Go to Configurations
Step: 3 Feature&Options 
Step: 4 GST/VAT - add/check GSTIN of company owner
Step:5 Now Save
For Customer GSTIN please follow steps:
Step :1 Go to Administration 
Step ;2 Masters
Step :3 Accounts
Step:4 Modify desired accounts
Step: 5 Add/Modify GSTIN and Save

You can follow these steps in BUSY to avoid errors during voucher entry.
Step 1: Make sure no junk characters are exist in data, you can check and clear them from the housekeeping menu after taking a backup.
Step 2: Make sure no incomplete vouchers are exist in data, you can check and clear them from the housekeeping menu after taking a backup.
Step 3: Run reindex database process from the housekeeping menu after backup which refresh your database.

If the system is taking too long to generate a bill in BUSY, you can check these steps:
Step 1: If huge items data in voucher then it will take some time to save that record.
Step 2: In case of multi user license and if taking time on the client system then you need to check the networking speed and if found issue correct it with IT person.
Note: Take backup of your data before running this process.

If you have created voucher with bill sundry with wrong account tagging, then just modify that bill sundry and update that bill sundry in all vouchers, please follow the given steps for the process
 Step 1 First take backup of the company
 Step 2 Modify bill sundry and mention correct account
 Step 3 Go on housekeeping 
 Step 4 Click on regenerate dual vouchers and run the process
 Step 5 Check data after complete the process

For Adding  bill into the software, please follow below steps :
Step 1:  Go to Transaction menu and select Sales voucher type from submenu.
Step 2:  Click on Add Option.
Step 3:  Now fill voucher header details like , date , voucher number, MC Name , Sale type.
Step 4:  After this Click on the Item entry select Item from the list . And Enter tax details in bill sundry.
Step 5 : Save the voucher

To claim input tax credit in BUSY, you can create purhcase voucher by following these steps:
Step 1: Go to Transaction menu and select Purchase.
Step 2: Click on Add and enter the all necessary details such as Date, vch no., Purchase Type, ITC eligibiliy, etc.
Step 3: Also enter the Party and Item details then save.
Step 4: You can also generate Journal voucher for any registered exp entry.
The input automatically reflect in the GSTR3B which you can claim.

If you need to make changes to a finalized invoice in BUSY you need to modify the invoice by following below steps:
Step 1: Take a latest backup of the data.
Step 2: Go to transaction menu then select sale option.
Step 3: Then click on modify option and mention the invoice number which you want to modify.
Step 4: Now in the next window of modify sale voucher make the change which are required and click on save button.