Frequently Asked Questions

Yes, the stock will increase after posting sales return voucher entry in BUSY. You can follow these steps to post sales return voucher:
Step 1: Go to transaction then click on sales return.
Step 2: Click on add then mention the invoice number, date, party name, material center, item details with quantity and price in invoice.
Step 3: While save the voucher, original sales details window will display. Update original sales invoice details in it and then save it.

To correct serial numbers in a sales invoice if wrongly updated, you can follow these steps in BUSY:
1. Open the sales invoice that needs correction.
2. Go to the line item with the incorrect serial number.
3. Double-click on the line item to edit it.
4. Update the serial number to the correct value.
5. Save the changes to the sales invoice.
By following these steps, you can correct the serial numbers in a sales invoice if they were wrongly updated.

If the tax has not applied correctly in the voucher, pls follow the below steps:
 Step 1: Make sure that you have selected the correct sale/purc type as per your local and central transaction.
 Step 2: Make sure that you have enter the correct tax category in the item masters.
 Step 3: If you are applying the bill sundry for the tax, Then make sure that the bill sundry configuration should be charge at taxable amount.

BUSY offers a BLS (BUSY License Subscription) that needs to be renewed annually. The BLS includes a feature called Audit Trail, which is required by the Government for tracking the aAddition & Modification made in the vouchers. If your BLS expires, the Audit Trail feature will stop working and you will not be able to enter any vouchers. Therefore, it is important to renew your BLS on time to avoid any disruption in your accounting operations.

If you are getting any error related to port address and port code during e way bill generation, then you can check the below aspects:
1.Ensure that port code and its address with relevant station and pin code updated in export shipping details window during voucher entry.
2.The station and pin code updated in transport window must be of port address in case of export transaction.
3.Port address should be updated in shippin window in case of export transaction.

To generate an export invoice for a transaction outside India in BUSY, you can follow these steps:
Step 1: Open your company and go to Transaction menu.
Step 2: Select voucher type as sales.
Step 3: Click on Add and enter all the necessary details such as date, Vch no., Party Name, Item, etc.
Step 4: You need to select Sale Type as I/GST-Export( Taxable) or I/GST-Export( Zero Rated).
Step 5: You have to create party with outside india country details.

To enter the sale voucher in a new company in BUSY Accounting software, follow the steps below:
Step 1: Go to the transaction tab 
Step 2: Select sale then click add the voucher
Step 3: Enter the sale voucher date, number, and party details in header part 
Step 4: Provide item details, quantities, prices, and GST information. 
Step 5: Ensure that all details are accurately entered to ensure correct calculation of the total amount and save the voucher.

BUSY provides Transaction menu in which you can records financial transaction. Under transaction menu you will have option to record, modify and view list of sales, purchase, sales return, purchase return, payment, receipt, journal, contra, stock transfer etc.
To Add sale/ Purchase use respective head to add voucher, for expense entries you can use journal voucher.
For managing inventory in BUSY, it will provide stock journal, stock transfer, material issue to party and material receive from party vouchers

You can update the Stock Value Mismatch, We have to check the following things.
 Pls Follow the Below Steps :
 Step 1: Take the Data Backup 
 Step 2: Check the Stock Valuation Method from Inventory Tab.
 Step 3: If in Stock Status Report, The value is not showing correct then we need to check in short range.
 Step 4: Find out the particular date from which mismatch is showing then need to check the vouchers.

Pls Follow the Below Steps :
 Step 1: Make sure to mention correct price has been enter during voucher entry.
 Step 2: Tax Category should be correctly mention in the item master then accordingly tax value will come correct.
 Step 3: If Apply discount then check the value
 For Correction of the price in the voucher in Bulk then Use the Excel import Option or Bulk Voucher Creation Modification from Bulk Updation Under Administration Menu.