Frequently Asked Questions

If you are not able to see the last month's Sales and Purchase vouchers in current financial year, then you can try these steps:
 Step 1: Make sure you have entered the vouchers in the date range which is belong to current financial year. 
 Step 2: The transactions not recorded in the software due to human error. 
 Step 3: Might be the vouchers deleted, so you need to re enter again if deleted.

If you delete, it will not show up in the voucher list; if you cancel, it will show up in the list of voucher registers.
So to completely remove it, you need to follow the below steps:
First, make sure you have the right to delete the voucher.
Go to Transactions, select the voucher, then select Modify, enter the voucher number, open the voucher in Modify Mode, and click on the delete option to completely delete the voucher.

No, we cannot restrict amount change with respect to change in quantity and price but we have option to restrict the voucher modification at user level.
Steps to restrict the voucher modification by subuser
Step:1 Go to administration option.
Step:2 Select users.
Step:3 Select add or modify option in the users tab as the case may be.
Step:4 Navigate to the right side panel of user modifcation window. 
Step:5 From menu rights option select transcations.
Step:6 untick option of modify sales.

To generate sales quotation before placing the order, follow these simple steps:
Enable the option:
Go to Administration.
Click on Configuration.
Choose Features, and then Options.
Under Inventory, enable the Sales Quotation option and configure it as needed.
Save the configuration.
Create the sales quotation:
Now that you've enabled the option, go to the Transaction section.
Look for Sales Quotation.
To create a new quotation, click on the Add option.
Follow the prompts to make your sales quotation.
by following you've successfully generated sales quotation in BUSY.

The purpose of the window that opens when entering a receipt against an unpaid bill,please check below steps :
Step 1: Open BUSY  go to the Transactions menu.
Step 2: Choose the Receipt Voucher and click on Add to record the expense.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher.
Step 4: Adjust the Bill reference no. in Bill by Bill window to get better tracking bill wise.

To adjust sales challan of one party in sales invoice in BUSY, follow these steps:
Step 1: Go to transaction menu and then select voucher type as sales
Step 2: Then click on add then specify the necessary details such as voucher number, series, voucher date, challan in type.
Step 3: After that press F11 at item grid, All pending challan with selected party will appear in a window.
Step 4: Select the required challan and save the voucher.

To change party names in old invoices in BUSY, you would need the following details:
1. Invoice number or reference number of the old invoice.
2. Correct party name that needs to be updated.
3. Date of the old invoice.
4. Any supporting documents or proof for the name change, if required.
With these details, you can contact the support team or follow the necessary steps in BUSY to make the changes to the party name in the old invoices.

In BUSY, We can pass Purchase Return with item. Also Debit Note can pass against Sales and Purchase without item then Click on Save or Press F2 Shortcut Key.
Pls Follow the Below Steps:
Click On
Step 1: Transactions
Step 2: Purchase Return 
Step 3: Add 
Step 4: Debit Note w/o Items
Step 5: Add
Step 6: Specify the GST Nature details 
Step 7: Add the Accounting Entry - DEBIT the Party and CREDIT the Tax Account, Sale or Purchase Account.

If BUSY software is giving invalid tax type error while doing entry there could be a several reasons of it:
1. If you have selected wrong sale and purchase type in voucher entry
2. If your item tax category and sale,purchase type is different
3. If you have applied the tax in bill sundry in that case make sure you have tag proper account in the bill sundry master such as CGST,SGST and IGST input and output accordingly

If "Godown" option not showing at the voucher entry level follow the below steps:
Step1: 
Check the configurations : Go to Configuration Administration -> Configuration - > Features/ Options -> inventory - > Enable Multi - Godown Inventory. 
Step2: 
Set value : If Set value “ material centre at Item level” , then material centre shows at individually item level . Once you enable this option and enter the transaction ,then you cannot disable it .