Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - voucher entry both
The tax I had applied in previous voucher is automatically getting picked in the new voucher. How do I stop this auto-population of tax?
If you had applied tax in previous voucher and same tax applying in new voucher also may be due to several reasons:
1. You have selected same sale or purchase type in new voucher also as in previous one
2. May be you have tagged that tax bill sundry is voucher
3. If you are using same item there is a chances due to tax category it is picking tax of previous invoice
I want to regenerate a voucher but am unsure of the right steps. Is there a way to regenerate vouchers in the software?
Yes, you can regenerate or modify the voucher in BUSY by following steps:
Step 1: Go to transaction section then select the required voucher type like sales, purchase, sales return etc.
Step 2: After voucher selection, click on modify option and specify the voucher series, date and voucher number to access invoice in modify mode.
Step 3: Now, You can made relevant changes as per the need and save the invoice.
The taxable amount for my freight and forwarding charges is not being added to the taxable amount, what should I do?
If the freigh and forwarding charges is not being added to the taxable amount, then there will be two possibilities which are:
1. If you have applied tax in bill sundry then should add freight and forwarding charges bill sundry before the tax bill sundry.
2. if you have applied tax as itemwise or taxinclusive then you need to create an item for freight and forwarding charges with tax category and apply tax on item level.
Why am I unable to save a purchase entry when adjusting against a purchase challan? What could be the issue?
If you are unable to save a purchase voucher in BUSY that you are adjusting against a purchase challan, one of the reasons could be that the quantity entered in the purchase challan is less than the quantity mentioned in the purchase voucher. The quantity in the purchase voucher should be either the same as, or less than, the quantity in the purchase challan. It should not be more than the purchase challan quantity.
I am a composition dealer but i am unable to generate gstr return in BUSY what should i do ?
If you are registered under composition scheme and unable to generate gstr 4 for your return please follow these steps:
Step 1: Go to administration menu Then click on configuration button
Step 2: Then click on features and option Then click on gst/vat
Step 3: Then make sure you have selected type of dealer as composition then save the changes
Step 4: Now you will be able to generate GSTR 4 for your composition scheme gst return
What steps should I take when the software shows an entry was made but there is no record of it?
If software show no Record of entry check these steps:
1. Go in Transaction then select voucher type
2. Then go in modify mention series and vucher no. and check if cancel voucher or unapproved voucher show here
3. Then go in add voucher and click on hold voucher if voucher put on hold show there
Note - If you use audit trail feature check audit trail Report may be by mistake delete voucher from any user
I'm having trouble creating invoices with the right dates as its not picking current date .What should I do?
Find out the steps invoice date as current date in BUSY
Step 1 : First open the company in BUSY
Step 2 : Then Go to administration menu
Step 3 : Then select configuration option
Step 4 : Then Go to voucher series configuration
Step 5 : Then select sales and then the voucher series name
Step 6 : Then go to voucher configuration option
Step 7 : Then set default voucher date to system date
Why does the software in demo mode prevent users from passing a voucher entry with the current date?
Yes, typically, once you purchase the full version of the software, restrictions imposed in demo mode are lifted, and you gain access to all features, including the ability to pass voucher entries with the current date.
Step1: Create Company: Create Company with the current month date set into Booking Date .
Step2:Demo Mode Limitations : In demo mode , software allows us a 30 days free trial period to taste features and software compatibilities .
How do I get my HSN codes validated in BUSY before generating invoices?
To validate HSN Codes of items before generating invoices in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online then can choose either Single HSN or Multiple HSN.
Step 3: Load your items data and select All.
Step 4: You can validate HSN and check item has valid or invalid HSN codes.
Alternatively, you can validate HSN codes after open each item master.
What is the process for creating a credit note when items are returned?
Follow below steps to creating a credit note in case of item returns:
Step 1: Go in transaction.
Step 2: Then select Sale return (Cr.Note) and click on add new.
Step 3: Then mention series , date and voucher number, Type of transaction , party name.
Step 4: Then after select party, mention the original invoice number ,against which this return is made:
Step 5: Then specify all required details as item details etc.
Step 6: Then save the voucher.