Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

The tax I had applied in previous voucher is automatically getting picked in the new voucher. How do I stop this auto-population of tax?

If you had applied tax in previous voucher and same tax applying in new voucher also may be due to several reasons:
1. You have selected same sale or purchase type in new voucher also as in previous one
2. May be you have tagged that tax bill sundry is voucher
3. If you are using same item there is a chances due to tax category it is picking tax of previous invoice

I want to regenerate a voucher but am unsure of the right steps. Is there a way to regenerate vouchers in the software?

Yes, you can regenerate or modify the voucher in BUSY by following steps: 
Step 1: Go to transaction section then select the required voucher type like sales, purchase, sales return etc.
Step 2: After voucher selection, click on modify option and specify the voucher series, date and voucher number to access invoice in modify mode.
Step 3: Now, You can made relevant changes as per the need and save the invoice.

The taxable amount for my freight and forwarding charges is not being added to the taxable amount, what should I do?

If the freigh and forwarding charges is not being added to the taxable amount, then there will be two possibilities which are:
1. If you have applied tax in bill sundry then should add freight and forwarding charges bill sundry before the tax bill sundry.
2. if you have applied tax as itemwise or taxinclusive then you need to create an item for freight and forwarding charges with tax category and apply tax on item level.

Why am I unable to save a purchase entry when adjusting against a purchase challan? What could be the issue?

If you are unable to save a purchase voucher in BUSY that you are adjusting against a purchase challan, one of the reasons could be that the quantity entered in the purchase challan is less than the quantity mentioned in the purchase voucher. The quantity in the purchase voucher should be either the same as, or less than, the quantity in the purchase challan. It should not be more than the purchase challan quantity.

I am a composition dealer but i am unable to generate gstr return in BUSY what should i do ?

If you are registered under composition scheme and unable to generate gstr 4 for your return please follow these steps:
Step 1: Go to administration menu Then click on configuration button
Step 2: Then click on features and option Then click on gst/vat
Step 3: Then make sure you have selected type of dealer as composition then save the changes
Step 4: Now you will be able to generate GSTR 4 for your composition scheme gst return

What steps should I take when the software shows an entry was made but there is no record of it?

If software show no Record of entry check these steps:
1. Go in Transaction then select voucher type
2. Then go in modify mention series and vucher no. and check if cancel voucher or unapproved voucher show here
3. Then go in add voucher and click on hold voucher if voucher put on hold show there
Note - If you use audit trail feature check audit trail Report may be by mistake delete voucher from any user

I'm having trouble creating invoices with the right dates as its not picking current date .What should I do?

Find out the steps invoice date as current date in BUSY
Step 1 : First open the company in BUSY
Step 2 : Then Go to administration menu
Step 3 : Then select configuration option
Step 4 : Then Go to voucher series configuration
Step 5 : Then select sales and then the voucher series name
Step 6 : Then go to voucher configuration option
Step 7 : Then set default voucher date to system date

Why does the software in demo mode prevent users from passing a voucher entry with the current date?

Yes, typically, once you purchase the full version of the software, restrictions imposed in demo mode are lifted, and you gain access to all features, including the ability to pass voucher entries with the current date.
Step1: Create Company: Create Company with the current month date set into Booking Date .
Step2:Demo Mode Limitations : In demo mode , software allows us a 30 days free trial period to taste features and software compatibilities .

How do I update Pur Type from Local GST Exempt to Local Reverse Charge in Purchase voucher?

To update Pur Type from Local Exempt to Local RCM in purchase voucher, you need to follow these steps:
Step 1: Open your company then go to Transactions menu.
Step 2: Select Purchase voucher and click on Modify.
Step 3: Enter the voucher in which you want to update purchase type.
Step 4: After opening it change the Pur Type from Local-Exempt to Local-RCM / UnReg and save changes.
Note: Take backup of your data before making any changes.

What is the correct process to generate an invoice and a credit note for the same transaction?

For generation of an invoice in BUSY please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sales Invoice
Step 3:- Add, enter party details and item save invoice.
For generation of credit note against of an sales invoice please follow below mention steps:-
Step 1:- Transaction Tab
Step 2:- Sales Return (Cr. Note)
Step 3:- Add, enter details of party item and original sale invoice no. against which sale return is made.
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