Frequently Asked Questions

If one service bill invoice is missing in the company.Then someone has deleted the voucher you can check in the missing voucher report and then re enter that voucher.
 Pls follow the below steps for checking the missing voucher :
 Step 1: Click on Display
 Step 2: Then Checklist 
 Step 3: Then Voucher numbering reports
 Step 4: Then Missing voucher no.
 Step 5: Then select the required voucher type and series then check it.

To correct the issue of the purchase voucher showing IGST instead of CGST/SGST for a domestic supplier invoice in BUSY, you need to follow these steps:
Step 1. Open then purchase voucher .
Step 2. Change the purchase type from IGST to Local GST .
Step 3. Then apply tax and resave voucher .
By following these steps, you can correct the issue of the purchase voucher showing IGST instead of CGST/SGST for a domestic supplier invoice in BUSY.

To configure date-wise tax rates , please follow below steps : 
 Step 1: Navigate the administration menu .
 Step 2: select master and then tax category 
 Step 3: modify particular tax category you want o change 
 Step 4 : look for the option in the tax category report view of with effective dates .
 Step 5; enter the tax rate with the changes of dates . 
 Step 6: save the configuration

To configure date-wise tax rates , please follow below steps : 
 Step 1: Navigate the administration menu .
 Step 2: select master and then tax category 
 Step 3: modify particular tax category you want o change 
 Step 4 : look for the option in the tax category report view of with effective dates .
 Step 5; enter the tax rate with the changes of dates . 
 Step 6: save the configuration

If you want to apply discount on the net bill amount instead of taxable value, you need to follow the below steps: 
 Step 1: Check your invoice. You should apply the discount after the tax so it will deduct from the sales invoice value in the bill Sundry 
 Step 2: Check that if an item-wise discount is applied to each item of the invoice, then it will reflect only after the tax amount.

If you are not able to see the last month's Sales and Purchase vouchers in current financial year, then you can try these steps:
 Step 1: Make sure you have entered the vouchers in the date range which is belong to current financial year. 
 Step 2: The transactions not recorded in the software due to human error. 
 Step 3: Might be the vouchers deleted, so you need to re enter again if deleted.

If you delete, it will not show up in the voucher list; if you cancel, it will show up in the list of voucher registers.
So to completely remove it, you need to follow the below steps:
First, make sure you have the right to delete the voucher.
Go to Transactions, select the voucher, then select Modify, enter the voucher number, open the voucher in Modify Mode, and click on the delete option to completely delete the voucher.

No, we cannot restrict amount change with respect to change in quantity and price but we have option to restrict the voucher modification at user level.
Steps to restrict the voucher modification by subuser
Step:1 Go to administration option.
Step:2 Select users.
Step:3 Select add or modify option in the users tab as the case may be.
Step:4 Navigate to the right side panel of user modifcation window. 
Step:5 From menu rights option select transcations.
Step:6 untick option of modify sales.

If you made a mistake while entering the unit of measurement you need to change the unit from the item master 
Please follow these steps to select the correct unit of measurement for an item:
Step 1: Go to administration menu
Step 2: Then click on masters 
Step 3: Then click on item
Step 4: Afterwards open the item master from modify or list button
Step 5: Then change the unit from unit field and save the changes

The tax amount is getting adjusted in my purchase account instead of actual tax liability accounts then check the below steps.
 Step 1: In the purc type of local itemwise and taxinclusive, there is option of adjust tax in purchase account. Make as N then select the tax account.
 Step 2: In the bill sundry of tax, Select as N in the adjust in purchase amount and specify the tax account if its incorrect.