Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I'm having trouble entering the gift product details what should I do?

If you're facing issues entering gift product details, follow these steps:
1.Refer to the invoice copy provided by your vendor for accurate details of the gift product.
2.Confirm the product details by validating the HSN code associated with the gift product.
By following these steps, you can ensure the correct entry of gift product details.
To help you better, please share more details. If possible, connect via AnyDesk or remote connection for personalized assistance. This ensures more efficient support.

What is the process to create a new bill in BUSY?

These are the following steps to create a new Bill in BUSY:
Step 1: Open company in BUSY
Step 2: Go to Transaction Menu
Step 3: Click on Sale or Purchase Voucher
Step 4: Click on ADD option then mention neccessary details as party details and item details
Step 5: Go to Bill Sundry and apply Tax by press F4 Key then save the voucher by clicking on Save button

How can i modify the batch details in existing purchase transation?

To modify the batch details in existing purchase transaction in BUSY, follow these steps:
Step 1: Take the latest backup of data.
Step 2: Go to the transaction section then click on purchase voucher type
Step 3: Select the modify option then access the required invoice in modify mode.
Step 4: Now, press enter key on quantity of required item master to open the batch details window where you can made necessary changes.
Step 5: After modification, save the invoice.

How can I remove junk characters from my masters in BUSY?

If you want to remove the junk characters from masters please follow these steps:
Step 1: Take a backup of your BUSYdata then Go to house-keeping menu
Step 2: Then click on check junk characters
Step 3: Then click on you can proceed as i have the latest backup
Step 4: Then click on masters
Step 5: Afterwards you will be able to see all the masters having a junk characters
Step 6: Afterwards remove the junk characters accordingly

Can i create single purchase voucher for multiple items in BUSY?

Yes, you can create single purchase voucher for multiple items with same party in BUSY. You need to follow these step to create purchase voucher.
Step 1: Go to transaction section then click on purchase voucher.
Step 2: Choose add tab then specify the voucher number,date, party name, purchase type and material center in header part of invoice.
Step 3: Now, After select item details and mention quantity along with price then apply tax and save the voucher.

What all invoices can be generated from this accounting software?

BUSY allows users to generate various types of invoices, including . 
1. Sales
2. Purchase
3. Sales Return cr note
4. Purchase Return dr note
5. Pyment
6. Reciept
7. Journal
8. Contra
9. Dr. Note Without item
10. Cr. Note Without Item
11. Stock Transfer
12. Production
13. Unassemble
14. Stock Journal
15. Material. Issued to party
16. Material Recieved from party
17. Orders
18. Quotations

How do I fix issues with mismatched or incorrect dates?

To fix issue with mismatch or incorrect date then follow the steps :
Step 1: Go to Display menu
Step 2: Click on Accounts book option
Step 3: Then click on Accounts register option
Step 4: Then click on sale register (standard) option
Step 5: Then specify date range and open the report
Step 6: Then you can manually check and correct the invoice date as per invoice hard copy
Step 7: Then save the voucher

How can I properly configure inter-state transactions in BUSY?

If you are creating a voucher with interstate transaction then please follow the steps given below:
Step 1: Open then company
Step 2: Go to Transaction Menu
Step 3: Click on Sale voucher
Step 4: select in sale type as Central or IGST tax type
Setp 5: mention neccessary detail as party detail , item detail and apply tax by using shortcut key F4 then click on save button and created

I made a mistake while entering the unit of measurement (kg instead of quintal) for an item on my invoice in BUSY. How can I correct this?

If you made a mistake while entering the unit of measurement you need to change the unit from the item master 
Please follow these steps to select the correct unit of measurement for an item:
Step 1: Go to administration menu
Step 2: Then click on masters
Step 3: Then click on item
Step 4: Afterwards open the item master from modify or list button
Step 5: Then change the unit from unit field and save the changes

The tax amount is getting adjusted in my purchase account instead of actual tax liability accounts. What is causing this and how can I fix it?

The tax amount is getting adjusted in my purchase account instead of actual tax liability accounts then check the below steps.
Step 1: In the purc type of local itemwise and taxinclusive, there is option of adjust tax in purchase account. Make as N then select the tax account.
Step 2: In the bill sundry of tax, Select as N in the adjust in purchase amount and specify the tax account if its incorrect.
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