Frequently Asked Questions

To adjust the old pending challan in original sales invoices, follow these steps:
Step 1: Go to transaction section then click on sales 
Step 2: Click on add then specify the voucher number, series, voucher date, challan in type, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales challan with selected party will appear in a window.
Step 4: Select the required challan and save the voucher.

Please follow below mention steps for deletion of invoice:-
Step 1:- Transaction Tab
Step 2:- Select voucher such as Sale, Purchase, Payment, Receipt, etc.
Step 3:- Modify, Select voucher by entering voucher no. in modification 
Step 4:- Open voucher on the top side option show delete or you can press shortcut key F8 for deletion of voucher. 
Note:- We recommend you take a print first before deleting voucher and enter the reason of deletion on printed voucher

To pending challan window is not appearing in sales invoice after pressing F11 due to these possible reasons:
1. The type you have select as direct instead of against challan in sale invoice voucher.
2. Might be party you have select is not as same to the party specified in the challan.
3. Invoice date is less than the challan date if the option of show pending challan till voucher date is enabled in the challan configuration.

To correct the wrong tax rate on your invoice in BUSY, you can manually 
 modify the tax rate for each item in the invoice. Follow these steps.
 Step 1. Modify the sale Invoice under Transaction menu.
 Step 2. Select the invoice and modify the invoice.
 Step 3. Then select multi tax rate in sale type of invoice then charge bill 
 sundry by pressing f4 button to rectify the tax rate in invoice.

Find out the steps to delete or modify the wrong entry in BUSY
 Step 1 : Open that company 
 Step 2 : Then go to transaction menu
 Step 3 : Then select the voucher type as per your requirement
 Step 4 : Open that voucher in modify mode you wants to edit or to delete
 Step 5 : Now you can modify the voucher or through f8 you can also delete that voucher

To validate HSN Codes of items before generating invoices in BUSY, you need to follow these steps:
Step 1: Go to Transaction menu and click on GST Misc. Utilities.
Step 2: Select Validate HSN Online then can choose either Single HSN or Multiple HSN.
Step 3: Load your items data and select All.
Step 4: You can validate HSN and check item has valid or invalid HSN codes.
Alternatively, you can validate HSN codes after open each item master.

Follow below steps to creating a credit note in case of item returns:
Step 1: Go in transaction.
Step 2: Then select Sale return (Cr.Note) and click on add new.
Step 3: Then mention series , date and voucher number, Type of transaction , party name.
Step 4: Then after select party, mention the original invoice number ,against which this return is made:
Step 5: Then specify all required details as item details etc.
Step 6: Then save the voucher.

To enter the narration for the goods sold in the bill in BUSY , you can need to follow these steps :
Step 1 : If using pure accounting voucher then use the short narration column or add an optional field like voucher to mention the reason for the sale.
Step21 : If using inventory voucher then use the long narration column or add an optional field like voucher to mention the reason for the sale.

To seek guidance regarding export scheme , you can contact to your charter accountant or tax professional.
To post export sales invoice in BUSY, follow the below steps:
Step 1: Go to Transaction section then Choose the sales voucher
Step 2: Click on Add tab and then create the sale invoice with party master belongs to other country and sales type I/GST-Export (Taxable) or I/GST-Export (ZeroRated) as per requirement.
Step 3: Create the invoice and then save it.

To pick sales challan details into sales invoice in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales 
Step 2: Click on add then specify the voucher number, series, voucher date, challan in type, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales challan with selected party will appear in a window.
Step 4: Select the required challan and save the voucher.