Frequently Asked Questions

To enter the narration for the goods sold in the bill in BUSY , you can need to follow these steps :
Step 1 : If using pure accounting voucher then use the short narration column or add an optional field like voucher to mention the reason for the sale.
Step21 : If using inventory voucher then use the long narration column or add an optional field like voucher to mention the reason for the sale.

To seek guidance regarding export scheme , you can contact to your charter accountant or tax professional.
To post export sales invoice in BUSY, follow the below steps:
Step 1: Go to Transaction section then Choose the sales voucher
Step 2: Click on Add tab and then create the sale invoice with party master belongs to other country and sales type I/GST-Export (Taxable) or I/GST-Export (ZeroRated) as per requirement.
Step 3: Create the invoice and then save it.

To pick sales challan details into sales invoice in BUSY, follow these steps:
Step 1: Go to transaction section then click on sales 
Step 2: Click on add then specify the voucher number, series, voucher date, challan in type, sales type, party name and material center in heading.
Step 3: Press F11 at item grid, All pending sales challan with selected party will appear in a window.
Step 4: Select the required challan and save the voucher.

To add a new master in BUSY, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the account option then click on ADD tab
Step 3: specify the account name, account group and other master related details and save the master.
To add the transaction in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type.
Step 2: Click on add then can create the voucher.

If you want to record transaction like sales, purchases, receipt and payment in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions menu.
Step 2: Choose the Voucher Type such as Sales, Purchase, Receipt, Payment, etc and click on Add.
Step 3: Fill in the necessary details such as Date, Voucher no., Amount, etc. in the selected voucher and save the transaction.

Yes, you can hold a voucher to generate it later by using these steps:
Step 1: In voucher click on hold voucher button at bottom or press ALT+H.
Step 2: Enter the voucher identity by default the party's name appear then press ok.
Step 3: To restore you need to again click on hold voucher button or press ALT+H.
Step 4: Click on restore voucher and select the description which you have saved and voucher will be restored.

When you pass the sales return voucher then the original sales details window get open after selecting the party.
Pls follow the below steps.
Step 1: In the Original Sales details window,you have to mention the original sales voucher number and other details will get auto pick.
Step 2: Then all the Items will automatically show of the sales voucher. After that remove those items which are not returned from F9 shortcut key and save the voucher. 

If you have configure to restrict sales without challan then you will not able to post sales invoice without challan. Further, you can follow the below steps to disable the above feature.
Step 1: Go to administration section then click on configuration and choose features and option tab.
Step 2: Select inventory tab then click on configure tab of enable sales purchase challan feature.
Step 3: Untick on restrict sales without challan option then save the configurations.

Yes you can rename the voucher number field to bill number by following these steps:
Step 1: Go to transactions menu and then open the voucher such as sale,purchase etc
Step 2: Then press the shortcut key ALT+CONTROL+SHIFT+C and then a window will appear
Step 3: After that select set caption option as Y from the right side of voucher number field
Step 4: Then specify the new caption and click on save button to save the changes

To troubleshoot place of supply field not populating in sales invoices follow these steps to solve it:
 Step 1: Make sure you have specify address,state,station and pincode etc details properly
 Step 2: Make sure party gstin number is correct
 Step 3: If you select pick place of supply from material centre option you may face this issue
 Step 4: Make sure the option you have selected and the details specified by you is accurate