Frequently Asked Questions

Solutions to common issues related to ConfigurationsVoucher Entry Both.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I enter purchase invoices from unregistered suppliers in BUSY?

If you want to enter purchase from unregistered suppliers in BUSY you need to follow given below steps:
Step 1: Go to transactions menu
Step 2: Then click on purchase voucher
Step 3: Then click on add button
Step 4: Then you can add the purchase invoice from the unregistered supplier
Step 5: Make sure you have selected type of dealer as unregistered in party master
Step 6: Then you can proceed to create a purchase entry

Why does the item description pick automatically during voucher entry?

In BUSY, if you have updated the item description in item master then these details will pick automatically in item description field during voucher entry. You can remove such item description from item master by follow these steps:
Step 1: Go to administration sectiont then click on master
Step 2: Choose item master then select modify and access the required item master in modify mode.
Step 3: Remove the item description from item master and save it.

How to create item without maintaining stock such as services?

Yes you can create a item without maintaining stock by following these steps:
Step 1: Go to administration menu
Step 2: Then click on masters option
Step 3: Then click on item and then click on add button
Step 4: Specify the name of services such as freight charges
Step 5: Specify the group name as general and unit as NA
Step 6: Then select the do not maintain stock balance option as Y to enable then save the master

What should i do if invoice are not saved ?

If you are unable to save the invoice then follow the steps given below :
Step 1: Make sure to mention correct party with their sale tax type
Step 2: Make sure to mention correct item details with quantity, price and amount
Step 3: Make sure that the accuracy of the tax calculation is verified by applying the F4 key
Step 4: Then click on save button and create the invoice

How do i give free items in a bill?

If you want to give free items in a bill, you need to enable this feature by using these steps:
Step 1: Go to administration menu then select configuration sub menu.
Step 2: Select features and options and click on Inventory tab.
Step 3: Here, on right side tick on enable free quantity in vouchers option then save.
Step 4: Now, in voucher you can give free quantity of an item with + sign in the quantity column.

How do activate a cancelled bill in BUSY?

To activate a cancelled bill in BUSY, you need to follow these steps:
Step 1: Open your company then go to Display menu.
Step 2: Select Check List and click on Voucher Numbering Reports.
Step 3: Select Cancelled Voucher Nos. and choose the voucher type then date range.
Step 4: You will see cancelled vouchers enter on the required voucher and press ALT+X to activate it.
Step 5: After activated it you need to enter details in it again.

How to add new entries in BUSY?

If you want to add entries in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Transactions tab and choose the type of voucher that you want to add such as sale, purchase, etc.
Step 2: Click on Add and fill in all the required details such as Date, Vch No., Party, Item, etc. Then, click on Save to complete the process.

How to apply Central tax in invoice?

You can apply the central tax in invoice by following these steps:
Step 1: Go to transactions menu and click on voucher such as sale,purchase etc and click on add button to create a new invoice
Step 2: After that select required fields such as series,date,voucher number and select sale and purchase type as Central such as Central 18 percent,item wise and multirate etc
Step 3: Then specify the party name and proceed to generate a voucher.

While saving the purchase order, an error message stating "Invalid Value (S.No.:1)." What could be causing this error, and how can I resolve it?

The error "Invalid Value (S.No.:1)" typically indicates a problem with the serial number or item sequence in the purchase order.
Step 1: Data Entry Mistake:Review the entire purchase order to identify any data entry errors or incorrect entries in the S.No. field.
Correct any mistakes or discrepancies in the serial number sequence.
Step 2: Double-Check Quantity Accuracy: For each item, verify that a quantity is specified. Ensure that there are no blank or zero quantity entries.

I made a sale in one month but got returns in another month. How do I account for this in BUSY?

To record Sales Return against the sale made in the previous month in BUSY, you can follow these steps:
Step 1: Open your company, then go to the Transactions menu.
Step 2: Select Sales Return ( Cr. Note) and click on Add.
Step 3: Enter all the required details such as Date, voucher no., Party, etc.
Step 4: You need to enter the original voucher no. of sales made in previous month.
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