Frequently Asked Questions

To calculate the price of a product directly in the sales voucher without having to do it manually in BUSY, you need to follow these steps :
Step 1: Go to administration menu click on masters
Step 2: Items click on modify mode and select item now mention the default sale or purchase price in item master and click on save button.
Step 3: Now during entry price will automatically show up when select an item.

If you want to buy both tax and tax free items then you follow these steps:
Step 1: Go to transactions menu then select purchase voucher and click on add.
Step 2: Enter the required details such as date, voucher number, purchase type should be as either multirate or itemwise.
Step 3: After that select party and enter item details then apply tax. Make sure the correct tax category should be mentioned in the item master.

To add multiple GST rates to an invoice in BUSY,You should do below steps: 
 Step 1: Create desired voucher. 
 Step 2: In sale/purchase type select either Multirate or item wise as per your requirement like local or central. 
 Step 3: If not created then can create Sale/Purchase type by press F3 on that field. 
 Step 4: So it will apply tax accordingly the specify tax rate in item master.

If a particular item not coming up during voucher entry then might be that item is deactivated. To check and re activate it follow the below steps:
Step 1: Go to administration menu then select utilities sub menu.
Step 2: Select de activate masters then choose master type as item and tick on one item.
Step 3: Enter the item name then set N on and save. Now that item will be shown during voucher entry.

In BUSY, You need to specify the station, pin code along with transport details. 
Note: In the transport window, the station and pin code should be mentioned according to the shipping place. If the billing and shipping addresses are the same, the station and pin code must be identical for both. However, if there is a different shipping address, you need to specify the station and pin code according to the shipping location.

If you want to add the port address manually, please follow these steps. 
 Step 1. You can add a port address for export parties or SEZ unit parties. 
 Step 2. After entering the details and saving the voucher, an Export Shipping Details option will appear. 
 Step 3. Click on Update Port Address and enter the required details such as address 1, address 2, place, pin code, and state, then save

If your party name is not showing in the dropdown of party name while creating the sales voucher in BUSY please follow these steps:
Step 1: Make sure you have selected correct group name in account such as sundry debtors and creditors,cash or bank 
Step 2: If still not showing in that case take a backup of your latest data
Step 3: Then go to house-keeping menu 
Step 4: Then run regenerate master help files

If the sales amount is not equal to the taxable amount of invoice in BUSY, check the possible reason:
1. If you apply any charges after tax then that amount will not include in taxable value.
2. If you apply any bill sundry before tax and tag another account in that particular bill sundry master then the amount will affect the taxable value but amount will reflect in tagged account master instead of sales ledger.

To generate an e-way bill for rejected goods being returned to us, follow these steps:
Step 1. Log in to your BUSY and click on transactions
Step 2. Go to the sales return voucher for the rejected goods.
Step 3. Enable the e-way bill generation option.
Step 4. Enter the necessary details such as the transporter's information.
Step 5. Resolve any errors or issues related to pincode or UQC.
Step 6. Generate the e-way bill for the return transaction.

Pls Follow the Below Steps For Voucher Generation Issue :
Step 1: Select Correct voucher series, date and Sale Purc type according to local,central, export etc.
Step 2: Enter the Item details with correct tax rate.
Step 3: If Data has been freezed or disallow back date entry then not be able to pass the voucher entry.
Step 4: If company beginning Financial Year is different ,We Should have to pass the entry in correct Financial Year.